• 2026 State of Play in Accident & Health – 3 Part Virtual Event Series

    A 3-part virtual event series with AHI underwriting, product, claims and AHI Assist experts. Accident & Health can appear straightforward at placement - but it’s often one of the hardest covers to unwind when something goes wrong. Join our national underwriting, product, claims and AHI Assist expert panel as we examine the key themes shaping […]

  • Emerging Industry Risks in Construction & Engineering and how to manage them

    Presenters: Angela Winkler (Partner) & Justin Khouri (Special Counsel, Property & Construction) We will focus on the emerging insurance and legal risks in 2026 across a key industry sector for underwriting agencies - Construction & Infrastructure across Australia. Learning Objectives: Learning about the emerging insurance legal risks in the Construction & Infrastructure sector across Australia […]

  • CPS230 – final readiness checklist for agencies

    Agenda: Brief recap of CPS 230 regulation Applicability criteria Practical steps how an agency and service provider needs to prepare Managing CPS 230 obligations in practice Learning Objectives: Understand regulatory requirements and applicability of CPS 230 Get practical tools on what needs to be set in place to comply with CPS 230 as an agency […]

  • UAC EAP: Manager Essentials

    Presenter: Kim Connor (National Head of Psychological Services) - Procare Injury Management This fast and focused 30‑minute session gives managers a clear understanding of how to use the UAC Employee Assistance Program (EAP) and Manager Assist to support team wellbeing and confidently navigate people‑related challenges. In this short briefing, leaders will learn: How to recognise […]

  • Funding the Future: How Technology, Trends and Insights Are Shaping Our Industry

    Presenters: Claire Watson (Product Manager), Wai-Lum Tang (Head of Information Technology) & Cemal Akgul (Head of Risk & Collections). This webinar, hosted by IQumulate Premium Funding, will provide an overview of the advantages of premium funding and offer an in-depth examination of its underlying mechanics. The session will include data-driven insights into the current business […]

  • Preventing the Preventable: Inside Industry Risks

    Presenters: Damien Cullen (Head of Strategic Partnerships) & John Schroder (Head of Underwriting, Product & Pricing) Building on “Beyond the ANZSIC Code,” this session explores the real operational risks across hospitality, manufacturing, and retail. Every industry faces unique challenges, and understanding them at a practical, operational level helps brokers anticipate issues before they escalate. This […]

  • 2026 State of Play in Accident & Health – 3 Part Virtual Event Series

    A 3-part virtual event series with AHI underwriting, product, claims and AHI Assist experts. Accident & Health can appear straightforward at placement - but it’s often one of the hardest covers to unwind when something goes wrong. Join our national underwriting, product, claims and AHI Assist expert panel as we examine the key themes shaping […]

  • Insight to Action: Using Complaints to Improve Products and Claims Outcomes

    Presenters: Peter Plustwik, General Manager - Lloyd's Australia & Natalie Whitbread, Customer Oversight Manager, Lloyd’s ANZ Presentation Summary This presentation will provide an overview of Lloyd’s complaints process and our oversight role, highlighting how complaints can provide valuable insights into products, wordings, and processes. It will also explore key thematic issues observed and how these […]

  • AI Fundamentals: From Theory to Practice

    Presenters: Daniel Fogarty, CEO & Founder - Evari Robert Jeffery, COO Evari & CEO QuivaWorks, Brack Norris, CPO Evari & CPO QuivaWorks Garth Lewis, Head of Growth - Evari Presentation Summary What is AI? Understanding LLMs: How they're built, trained, and why they work The magic myth: Why they look intelligent but are really text […]

  • ATL appetite and motor agencies update

    Presenter: Nick Evans – General Manager Distribution Presentation Summary This session will focus on ATL's core underwriting appetite but also the changes to the business and the other motor underwriting agencies that will form part of the wider business. Learning Objectives ATL Insurance Group company updates Insurance products offered ATL offers small fleet transport operators […]

  • AI in Underwriting: From Automation to Intelligent Agents

    Presenters: Matt Neklapil, Chief Technology Officer & Tomas Haulis, Sales Director - Gratex This session explores the practical application of Artificial Intelligence (AI) and AI agents within underwriting agencies. It will focus on how AI can enhance core underwriting operations, including submission intake, data extraction, risk assessment, and policy processing. The presentation will highlight real-world […]

  • The Impact of Unfair Contract Terms legislation on Insurance Policies and Construction Contracts

    Presenter: Luke Preson (Partner), Carter Newell Presentation Summary In 2023, the scope of the Unfair Contract Terms regime under the Australian Consumer Law was significantly expanded and, at the same time, extended to financial products including policies of insurance. With the 2025 Full Federal Court appeal judgment in ASIC v Auto & General Insurance Company […]