Presenters:

• Shaun Janks – Founder & CEO
• Josh Sandford – Founder & CPO

The insurance and fleet industries are embracing digital transformation, with AI supporting smarter, faster, and more connected claims processes. At DingGo, we digitise the entire claims journey, from automated workflows and real-time communication to AI-assistance, helping insurers, fleets, and repair networks resolve claims efficiently and transparently.

With the rise of EVs, managing claims requires new repair capabilities and smarter triaging, areas where digital and AI solutions deliver a clear advantage. This session explores how these technologies are reshaping claims management and improving outcomes for all stakeholders.

By the end of this session, participants will be able to:

• Understand how digital transformation and AI are reshaping claims management in the insurance and fleet industries.
• Identify key technologies and digital tools that streamline claims processes, improve efficiency, and enhance customer experience.
• Evaluate the benefits of digitised claims workflows, including faster resolutions, cost savings, and greater transparency.
• Explore practical applications of digital and AI solutions for managing claims, including for emerging vehicle technologies such as EVs.
• Apply insights to improve claims management processes within their own organisations.

Registrations: Microsoft Virtual Events Powered by Teams