The team at Professional Risk Underwriting Pty Ltd (ProRisk) is absolutely delighted to be awarded Underwriting Agency of the year for 2020. Defining excellence in the insurance industry, this award recognises ProRisk for its innovation, market leading products, claims management and service delivery.
Customer service, strong claims management and technical knowledge are the backbone of the underwriting industry. This award is a tribute to our fantastic team, who continually deliver on these attributes. They live and breathe our company motto, that Protection Is Our Promise so when you buy a ProRisk policy, that’s our guarantee.
ProRisk has a proud history of innovation, product development, profitable underwriting and growth over the last 16 years. In 2020, innovation took a quantum leap in the business. “A standout was the launch of ProBind, which occurred in June this year.” said Hamish McDonald Nye, ProRisk’s Executive Director. ProBind is ProRisk’s own online broker trading platform. “ProBind provides flexibility and choice to our partner brokers. It enables them to quote, bind and renew policies 24 hours a day, 365 days a year from anywhere. It’s supported by our experienced team of underwriters in Melbourne, Sydney and Brisbane” he says.
This award also recognises ProRisk’s customer focussed, flexible approach. “ProRisk offers our partners the ability to package and tailor wordings to suit their clients’ needs.” says Jaydon Burke-Douglas, ProRisk’s General Counsel and Head of Product. “We ask what our clients want, instead of telling them what they need. Our products are created in-house for the specific exposures of Australian SMEs and we are proactive when it comes to delivering new products to market”
ProRisk has 21 products backed by Australian Regulated Insurers and Lloyd’s capacity. “We work tirelessly with the World’s best insurers to ensure that our products are market leading says Jaydon, who is also keen to point out that “None of this would have been possible without the incredible support that we’ve received throughout the year from our broking partners. We would like to thank them for sharing our vision and backing us. Without them, we would not be here. We have come a long way, but there’s still a lot of work to be done. So, look out for our new products over the coming year.” he continued.
Authority to settle claims locally means that brokers and distribution partners can be confident of a consistent approach when dealing with ProRisk. Working with Underwriters they know and can trust, from placement through to claims settlement.
When it comes to claims, continuing ProRisk’s technology transformation is ClaimPro. ClaimPro is our proprietary online claims management platform, supporting our progressive claims team. It allows brokers to view claims and updates in real time, via this mobile responsive platform.
Being voted Underwriter of the Year 2020 makes us very proud, being a particularly challenging year for the industry. “This award is truly a testament to the hard work, dedication and resilience of the team, who continued to deliver and excel under trying circumstances” said Hamish “I really couldn’t be prouder of my team”.
ProRisk has a proud history of innovation, product development, profitable underwriting, and growth over 17 years. ProRisk offers 21 products and is backed by Swiss Re Corporate Solutions and Lloyd’s capacity. ProRisk employs 32 staff in Melbourne, Sydney, and Brisbane. Annual gross written premium over $64m and growing, which represents a 25.6% growth rate year on year.
For further information please contact:
Hamish McDonald Nye, Executive Director, ProRisk
P: (03) 9235 5236
M: +61 (0)423 634 922