Privacy policy

UAC regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all UAC users and conforms to internet privacy standards.

To use the UAC website, we may require information from you to provide the best service possible.

All correspondence may also be collected and stored, particularly about sales, support and accounts, including email.

Any information collected by UAC is collected via correspondence from you or your company. This may be via the telephone, email or mail or directly through our website.

Any details collected from UAC customers is required to provide you with our products and/or services and a high level of customer service.

Correspondence is recorded to provide service references and assist in our staff development.

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When credit card details are collected, we simply pass them on to be processed as required. We never permanently store complete credit card details.

We follow generally accepted industry standards to protect personal information submitted to us, both during transmission and once we receive it.

If you have any questions about security on our website, you can email us at admin@uac.org.au.

If your personally identifiable information changes or you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at admin@uac.org.au.

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email and postal address) and financial information (such as credit card number, expiry date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

UAC uses personally identifiable information for essential communications, such as emails, account information, and critical service details. We may also use this information for other purposes, including some promotional emails. If at any time you wish not to receive such correspondence, you can request to be removed from any mailing lists by emailing us at admin@uac.org.au.

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.

UAC may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.

These third parties are prohibited from using your personally identifiable information for any other purpose.

UAC does not share any information with third parties for any unknown or unrelated uses.

Links on the UAC site to external entities are not covered by this policy. The terms and conditions set out in this privacy statement only cover the domain name of uac.org.au.

If we decide to change our privacy policy, we will post those changes to the homepage, and other places we deem appropriate so you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.