2021 was always going to be a tough year for the General Insurance industry – ongoing pandemic disruptions and the Business Interruption issue, combined with the continued implementation of Royal Commission reforms. The industry has been stretched to its limits beyond what it has experienced in decades.

In this edition of Regulatory Compass, our regulatory team discuss the countdown to 5 October, and provide an up-to-date view of:

  1. Design and Distribution Obligations (DDO)
  2. Unfair Contract Terms (UCT)
  3. Claims as a Financial Service
  4. Deferred Sales Model (DSM)
  5. Anti-Hawking
  6. Internal Dispute Resolution
  7. Duty of Disclosure
  8. Financial Accountability Regime (FAR)

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