Complaints data can tell us a lot about what customers are experiencing and where firms can make improvements. In this session, we will hear from AFCA about the latest insurance […]

Join dispute resolution expert Hamish McNair to better understand the best practice approach in managing and responding to any inquiries and investigations by ASIC. Presented by Hamish McNair, Special Counsel, Dispute […]

All underwriting agencies are under pressure to grow faster and operate smarter. However outdated systems, fragmented data, and manual processes are holding them back. The solution? AI-powered transformation, with Copilot […]

Presenter: Caitilin Watson, Special Counsel Learning Objective: Using the case examples arising from Christmas parties to review common EPL liability issues, claims management and resolution strategies. 1 CPD & 1 […]

Presenter: Caroline Healy - CEO at We Are Savvy Presentation Summary Marketing doesn’t have to be complicated — but it does need to be clever. In this session, we’ll cut […]

Presenter: Bob Anderson - BRM Services Emerging risks rarely appear overnight. They evolve through identifiable stages — from early awareness to regulation and long-term control. The Emerging Risk Lifecycle Review […]

Presenter: Jehan-Philippe Wood - Partner Emerging Risks – The Benefits and Risks of Artificial Intelligence This webinar explores the evolving landscape of artificial intelligence (AI) and its implications for the […]

Presenter: Damien Cullen - Head of Strategic Partnerships & John Schroder - Head of Underwriting, Product & Pricing Businesses are more than their ANZSIC codes. This webinar explores how shifting […]

Presenter: Marjana Cvetanoska - Founder/CEO at Corporate Overhaul Presentation Summary To equip financial services professionals with the knowledge and practical skills needed to effectively manage complaints lodged with the Australian […]