Presenter: Suzanne Connors, Director & Underwriter Safeguard Insurance is designed for professionals and organisations providing care, education, and community services. This webinar explores the unique risks of working with vulnerable people, outlines the types of claims most often seen, and helps brokers confidently tailor cover for clients in this essential sector. Learning Objectives 1. Understand […]
Presenter: Bob Anderson - Founder Although SMEs are not directly subject to ASRS reporting, they will be indirectly captured through Scope 3 obligations. Larger entities — including insurers and major brokers — must disclose indirect (Scope 3) greenhouse gas emissions from their entire value chain By the end of this session, participants will: Understand how […]
Presenter: Daniel Breese - GM Growth Presentation Summary: Most businesses don't fail because they cannot find talent They fail because: Leaders won't let go. Staff aren't delegated to effectively. Processes aren't documented. Managers don't know how to lead global teams. Key people remain trapped in administration. This webinar will show attendees how businesses move from: […]
Presenters: Jordan Penny - National Sales Manager & Jamie Draper - Director Presentation summary: Why Trade Credit Insurance is important in a business that deals on Credit terms. How to mitigate there risk when it comes to extending credit terms. How a business can grow into a new market using Trade Credit Insurance How claims […]
The NEW UAC Market Exchange App is available for broker registration for the market exchange and supports scanning exhibitor QR codes. https://registration.crowdcomms.com/uachbamx2026/register Certificates will be issued 2-3 weeks post the market exchange electronically using data from the App. Minimum 15 scans. 5 NIBA CPD points Any questions relating to the Market Exchange, contact Tracey Claridge: […]
Presenters: TBC AI is being rapidly adopted across the insurance and claims market, with significant investment being made in new tools, automation and data-driven processes. But is it delivering meaningful transformation for frontline claims teams and end customers, or simply helping the industry move faster around the same underlying issues? This session will explore the […]
Presenter: Colin Potts, National Commercial Manager Discover the Top 5 mistakes that Fleet Managers make in fleet repair so that you can better service/advise your existing fleet clients and expand your service in this area by attracting better quality prospects. Learning Objectives Identifying the Top 5 mistakes Fleet Managers make when managing collision repair. Practical […]
Presenters: Tim Mole, Head of Data & AI & Kathryn Considine, Business Development Manager How brokers can adopt AI to enhance efficiency, reduce administrative friction, and deliver better advice to clients - not just implementing tools, but building the skills and change management practices to use them effectively. Practical guidance on adopting AI thoughtfully and […]
Presenters: Kirsten Maley - Claims Director UK & Australia Anthony Wall, Head of Underwriting, Australia Ellen Brookes, Claims Specialist, Australia A practical walkthrough of a real cyber incident, exploring how cyber risks are assessed before a policy is bound, what actually happens during the first hours and days of a cyber attack, and how underwriting, […]
Presenter: Caroline Healy - CEO When it comes to marketing your insurance business, the options can feel endless — and expensive. But not every channel or strategy suits every business. In this practical session, we’ll explore how to choose the right marketing mix to reach your ideal clients and support business growth. You’ll discover: 1. […]
Presenter: TBC What does the future of Australian broking look like? This webinar traces a decade of Australian broking trends against global benchmarks, unpacks the headline challenges reshaping the market today, and explores approaches to tackling them. Brokers and underwriting agencies will walk away with practical insights to help plan their next five years. For […]
Presenters: Mitchell Campbell-Grey - Claims Operations Manager VIC/TAS George Grasso - EGM Claims and Procurement Claims represent the moment of truth in the insurance relationship. While policy placement is important, a broker's value is often most evident when a client experiences a loss and requires support through the claims process. This webinar will explore the […]