Presenters: Peter Plustwik, General Manager - Lloyd's Australia & Natalie Whitbread, Customer Oversight Manager, Lloyd’s ANZ Presentation Summary This presentation will provide an overview of Lloyd’s complaints process and our oversight role, highlighting how complaints can provide valuable insights into products, wordings, and processes. It will also explore key thematic issues observed and how these […]
Presenters: Daniel Fogarty, CEO & Founder - Evari Robert Jeffery, COO Evari & CEO QuivaWorks, Brack Norris, CPO Evari & CPO QuivaWorks Garth Lewis, Head of Growth - Evari Presentation Summary What is AI? Understanding LLMs: How they're built, trained, and why they work The magic myth: Why they look intelligent but are really text […]
Presenter: Nick Evans – General Manager Distribution Presentation Summary This session will focus on ATL's core underwriting appetite but also the changes to the business and the other motor underwriting agencies that will form part of the wider business. Learning Objectives ATL Insurance Group company updates Insurance products offered ATL offers small fleet transport operators […]
Presenters: Matt Neklapil, Chief Technology Officer & Tomas Haulis, Sales Director - Gratex This session explores the practical application of Artificial Intelligence (AI) and AI agents within underwriting agencies. It will focus on how AI can enhance core underwriting operations, including submission intake, data extraction, risk assessment, and policy processing. The presentation will highlight real-world […]
Presenter: Luke Preson (Partner), Carter Newell Presentation Summary In 2023, the scope of the Unfair Contract Terms regime under the Australian Consumer Law was significantly expanded and, at the same time, extended to financial products including policies of insurance. With the 2025 Full Federal Court appeal judgment in ASIC v Auto & General Insurance Company […]
The NEW UAC Market Exchange App is available for broker registration for the market exchange and supports scanning exhibitor QR codes. https://registration.crowdcomms.com/uacbnemx2026/register Certificates will be issued 2-3 weeks post the market exchange electronically using data from the App. Minimum 25 scans. 5 NIBA CPD points Any questions relating to the Market Exchange, contact Tracey Claridge: […]
Presenters: Jordan Penny (National Sales Manager) & Jamie Draper (Director) Learning Objectives Build a deeper understanding of Trade Credit Insurance Learn how you can protect your customers credit risk Understand limitations of Trade Credit Insurance See how Trade Credit Insurance can support business growth Registrations: Microsoft Virtual Events Powered by Teams
Presenters: Matt Ellis (Partner), Brad Vinning (Partner) - Sparke Helmore Lawyers & John Phillipsz - Managing Director and Head of Howden RE Australia Presentation Summary: M&A activity in the insurance intermediary market continues to accelerate, driven by strong investor appetite and the growing maturity of the Managing General Agent (MGA) model. With niche product lines, […]
Presenters: Alistair Sandilands (Director and Principal Underwriter at Collaboration Underwriting) & Richard Hancock (Regional Director APAC at Crisis24) Active assailant risk is not limited to the incidents that make headlines around the world. Some incidents arise from workplace grievances, disgruntled employees or former employees, domestic or family violence entering the workplace, personal disputes, fixation, mental […]
Presenter: Jacob Luca - Principal, Barry Nilsson Presentation Summary Worker to worker claims remain one of the most challenging areas within labour hire, marked by complex contractual arrangements, shifting liability, and rising claim costs. A single misstep can result in significant exposure and financial impact. This session will unpack the key legal principles underpinning worker […]
Presenters: Daniel Fogarty, CEO & Founder - Evari Robert Jeffery, COO Evari & CEO QuivaWorks, Brack Norris, CPO Evari & CPO QuivaWorks Garth Lewis, Head of Growth - Evari Presentation Summary What is AI? Understanding LLMs: How they're built, trained, and why they work The magic myth: Why they look intelligent but are really text […]
Presenters: Sean Hayes (Head of Tetra Claims) & Dan Evans (Insurance Lawyer) - Law Squared Presentation Summary In 2024, Lloyd’s elevated Claims Management to its fifth Operating Pillar, signalling a fundamental shift in how claims performance, governance, and strategic alignment are assessed across the market. These revisions underscore a fundamental shift, positioning claims as a […]