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BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260708T120000
DTEND;TZID=Australia/Sydney:20260708T130000
DTSTAMP:20260708T055233
CREATED:20260520T032100Z
LAST-MODIFIED:20260611T022816Z
UID:10000166-1783512000-1783515600@uac.org.au
SUMMARY:ATL appetite and motor agencies update
DESCRIPTION:Presenter: Nick Evans – General Manager Distribution \nPresentation Summary\nThis session will focus on ATL’s core underwriting appetite but also the changes to the business and the other motor underwriting agencies that will form part of the wider business. \nLearning Objectives \n\nATL Insurance Group company updates\nInsurance products offered\nATL offers small fleet transport operators package via Sunrise\nInsuret offers cover for Rental Fleets of all sizes\nLarge Heavy Motor Fleets\nAppetite and Coverage\nBeating the referral fatigue – market leading referral response times\n\nRegistrations: https://events.teams.microsoft.com/event/5f7304e1-9c64-4546-82ad-dcfaefacf4b6@6d96f8f2-00e8-4ea1-9ba7-fd86f83ec1b3
URL:https://uac.org.au/event/atl-appetite-and-motor-agencies-update/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/png:https://uac.org.au/wp-content/uploads/ATL-on-White.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260709T120000
DTEND;TZID=Australia/Sydney:20260709T130000
DTSTAMP:20260708T055233
CREATED:20260609T235826Z
LAST-MODIFIED:20260609T235826Z
UID:10000180-1783598400-1783602000@uac.org.au
SUMMARY:AI in Underwriting: From Automation to Intelligent Agents
DESCRIPTION:Presenters: Matt Neklapil\, Chief Technology Officer & Tomas Haulis\, Sales Director – Gratex \nThis session explores the practical application of Artificial Intelligence (AI) and AI agents within underwriting agencies. It will focus on how AI can enhance core underwriting operations\, including submission intake\, data extraction\, risk assessment\, and policy processing. The presentation will highlight real-world use cases across underwriting\, finance\, and claims\, demonstrating how agencies can reduce manual effort\, improve turnaround times\, and scale operations more efficiently. \nLearning Objectives \n\nDevelop an understanding of how Artificial Intelligence (AI) can enhance underwriting productivity by automating data capture\, risk assessment and policy processing activities\nIdentify opportunities to reduce manual effort across underwriting operations\nAssess the role of AI in driving operational excellence within underwriting agencies\, including improved turnaround times\, cost efficiency\, and scalability of operations.\n\nRegistrations: Microsoft Virtual Events Powered by Teams \n 
URL:https://uac.org.au/event/ai-in-underwriting-from-automation-to-intelligent-agents/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/BSM-Members-logo/Gratex-Logo.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260710T120000
DTEND;TZID=Australia/Sydney:20260710T130000
DTSTAMP:20260708T055233
CREATED:20260520T040221Z
LAST-MODIFIED:20260522T001415Z
UID:10000169-1783684800-1783688400@uac.org.au
SUMMARY:The Impact of Unfair Contract Terms legislation on Insurance Policies and Construction Contracts
DESCRIPTION:Presenter: Luke Preson (Partner)\, Carter Newell \nPresentation Summary \nIn 2023\, the scope of the Unfair Contract Terms regime under the Australian Consumer Law was significantly expanded and\, at the same time\, extended to financial products including policies of insurance. With the 2025 Full Federal Court appeal judgment in ASIC v Auto & General Insurance Company Limited\, the impact on insurers and brokers is becoming clearer. \nLearning Objectives\n \n\nUnderstand the expanded legislative framework\nAnalyse the implications for insurance policies\nAssess the application to construction contracts\nEvaluate compliance\, risk and mitigation strategies\nReflect on commercial and regulatory impacts\n\nRegistrations: Microsoft Virtual Events Powered by Teams
URL:https://uac.org.au/event/the-impact-of-unfair-contract-terms-legislation-on-insurance-policies-and-construction-contracts/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/Carter_Newell_Logo_Digital_Primary-e1779408830106.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260714T090000
DTEND;TZID=Australia/Sydney:20260714T140000
DTSTAMP:20260708T055233
CREATED:20250918T010753Z
LAST-MODIFIED:20260623T061553Z
UID:10000107-1784019600-1784037600@uac.org.au
SUMMARY:UAC Prism x Cogneesol 2026 Brisbane Market Exchange
DESCRIPTION:The NEW UAC Market Exchange App is available for broker registration for the market exchange and supports scanning exhibitor QR codes.\nhttps://registration.crowdcomms.com/uacbnemx2026/register\nCertificates will be issued 2-3 weeks post the market exchange electronically using data from the App. Minimum 25 scans.\n5 NIBA CPD points\nAny questions relating to the Market Exchange\, contact Tracey Claridge: traceyclaridge@uac.org.au or mobile: 0433 447 574
URL:https://uac.org.au/event/uac-2026-brisbane-market-exchange/
LOCATION:The Star Brisbane\, 33 William Street\, Brisbane\, QLD\, 4000
CATEGORIES:Expos
ATTACH;FMTTYPE=image/png:https://uac.org.au/wp-content/uploads/Brisbane-2025-Image.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260715T120000
DTEND;TZID=Australia/Sydney:20260715T130000
DTSTAMP:20260708T055233
CREATED:20260520T034134Z
LAST-MODIFIED:20260520T034134Z
UID:10000168-1784116800-1784120400@uac.org.au
SUMMARY:Understanding Trade Credit Insurance\, Why it's necessary and Capital TCS Referral program
DESCRIPTION:Presenters: Jordan Penny (National Sales Manager) & Jamie Draper (Director) \nLearning Objectives \n\nBuild a deeper understanding of Trade Credit Insurance\nLearn how you can protect your customers credit risk\nUnderstand limitations of Trade Credit Insurance\nSee how Trade Credit Insurance can support business growth\n\nRegistrations: Microsoft Virtual Events Powered by Teams
URL:https://uac.org.au/event/understanding-trade-credit-insurance-why-its-necessary-and-capital-tcs-referral-program/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/png:https://uac.org.au/wp-content/uploads/CTCS_HORIZONTAL-2.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260716T120000
DTEND;TZID=Australia/Sydney:20260716T130000
DTSTAMP:20260708T055233
CREATED:20260520T044917Z
LAST-MODIFIED:20260528T000324Z
UID:10000171-1784203200-1784206800@uac.org.au
SUMMARY:M&A for MGAs: Opportunities and Risks in MGA Business Sales
DESCRIPTION:Presenters: Matt Ellis (Partner)\, Brad Vinning (Partner) – Sparke Helmore Lawyers & John Phillipsz – Managing Director and Head of Howden RE Australia \nPresentation Summary: \nM&A activity in the insurance intermediary market continues to accelerate\, driven by strong investor appetite and the growing maturity of the Managing General Agent (MGA) model. With niche product lines\, specialist underwriting expertise\, and scalable distribution channels\, MGAs are increasingly viewed as attractive acquisition targets for both strategic and financial investors. \nIn this session\, Brad Vinning and Matt Ellis\, Partners at Sparke Helmore Lawyers\, will be joined by John Phillipsz\, Managing Director and Head of Howden RE Australia\, to explore: \n• The current state of the MGA market and key trends shaping M&A activity\n• The commercial and legal drivers of investment and consolidation\n• Common risks and due diligence challenges in MGA transactions\n• Practical insights from recent deals and lessons for sellers and acquirers \nThis session will be particularly relevant for MGA owners\, investors\, and insurance professionals seeking to understand market dynamics and prepare for future opportunities in business sales and acquisitions. \nRegistrations: Microsoft Virtual Events Powered by Teams
URL:https://uac.org.au/event/ma-for-mgas-opportunities-and-risks-in-mga-business-sales/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/Sparke-Helmore-logo-1-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260720T120000
DTEND;TZID=Australia/Sydney:20260720T130000
DTSTAMP:20260708T055233
CREATED:20260616T022552Z
LAST-MODIFIED:20260616T022552Z
UID:10000182-1784548800-1784552400@uac.org.au
SUMMARY:Active Assailant Risk: Business Exposure\, Crisis Response and Recovery
DESCRIPTION:Presenters: Alistair Sandilands (Director and Principal Underwriter at Collaboration Underwriting) & Richard Hancock (Regional Director APAC at Crisis24) \nActive assailant risk is not limited to the incidents that make headlines around the world. \nSome incidents arise from workplace grievances\, disgruntled employees or former employees\, domestic or family violence entering the workplace\, personal disputes\, fixation\, mental distress\, or other non-terrorism motivations. These are the events businesses may not hear much about\, but which can still cause serious disruption\, trauma and loss. \nThen there are the major public incidents — Bondi Junction\, the Sydney Lindt Café siege\, Bourke Street Mall and Easts Leagues Club — that many insureds look at and say\, “that would never happen here”. \nThe business exposure can be immediate and severe. Premises may be locked down or inaccessible\, trade may stop without warning\, staff and customers may need trauma support\, and businesses may face crisis communications\, security\, relocation and recovery costs. \nThese consequences can arise even where the insured was not directly targeted and has suffered little or no physical damage. \nWhile some violent incidents may be declared terrorism events for insurance purposes\, many active assailant events are not deemed terrorism. This session will focus on the practical business exposures that can follow a violent incident\, the crisis response and recovery support that may be required\, and why specialist Active Assailant cover deserves greater attention from brokers and insureds. \nThe session will be led primarily by Crisis24\, with Collaboration Underwriting aka “CoLab” providing the insurance market context and broker placement perspective. \nLearning Objectives \n\nUnderstand that active assailant risk is not limited to terrorism or high-profile public attacks.\nIdentify how active assailant incidents can arise from a range of motivations\, including workplace grievances\, domestic or family violence entering the workplace\, personal disputes\, fixation\, mental distress or other non-terrorism causes.\nRecognise the business exposures that may follow an active assailant incident\, including denial of access\, loss of trade\, trauma support\, crisis communications\, security\, relocation and recovery costs.\nUnderstand that business loss can occur even where the insured was not directly targeted and has suffered little or no physical damage.\nUnderstand the role of specialist crisis response support in the immediate aftermath of an incident and during the recovery phase.\nIdentify the types of insureds and business sectors where Active Assailant cover may warrant specific discussion.\nExplain to clients why standard insurance programmes may not always provide a complete response to the practical consequences of an active assailant event.\n\nRegistrations: Active Assailant Risk: Business Exposure\, Crisis Response and Recovery
URL:https://uac.org.au/event/active-assailant-risk-business-exposure-crisis-response-and-recovery/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/png:https://uac.org.au/wp-content/uploads/Colab_Gradient-Logo_RBG-e1773270348887.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260723T120000
DTEND;TZID=Australia/Sydney:20260723T130000
DTSTAMP:20260708T055233
CREATED:20260520T033052Z
LAST-MODIFIED:20260528T051734Z
UID:10000167-1784808000-1784811600@uac.org.au
SUMMARY:Worker to Worker Claims: Navigating Labour Hire Risks and Responsibilities
DESCRIPTION:Presenter: Jacob Luca – Principal\, Barry Nilsson \nPresentation Summary\nWorker to worker claims remain one of the most challenging areas within labour hire\, marked by complex contractual arrangements\, shifting liability\, and rising claim costs. A single misstep can result in significant exposure and financial impact. \nThis session will unpack the key legal principles underpinning worker to worker claims\, explore recent case law trends\, and examine how contractual structures and indemnities influence liability outcomes. Our lawyers will share practical insights\, real-world examples\, and emerging trends to help attendees better understand coverage issues\, identify risk factors\, and manage claims with greater confidence. \nWhether you’re involved in placing cover\, assessing exposure\, or managing claims\, this session will equip you with the knowledge and tools to navigate the nuances of labour hire arrangements and mitigate risk in this high-stakes area. \nLearning Objectives: \n\nSpot coverage issues and risk factors early\nNavigate liability with confidence\nApply proven strategies to manage claims effectively\n\nRegistrations: Microsoft Virtual Events Powered by Teams \n  \n 
URL:https://uac.org.au/event/worker-to-worker-claims-navigating-labour-hire-risks-and-responsibilities/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/BSM-Members-logo/Barry-Nilsson-Logo.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260727T160000
DTEND;TZID=Australia/Sydney:20260727T170000
DTSTAMP:20260708T055233
CREATED:20260609T015237Z
LAST-MODIFIED:20260609T015237Z
UID:10000178-1785168000-1785171600@uac.org.au
SUMMARY:AI Fundamentals: From Theory to Practice
DESCRIPTION:Presenters: \n\nDaniel Fogarty\, CEO & Founder – Evari\nRobert Jeffery\, COO Evari & CEO QuivaWorks\,\nBrack Norris\, CPO Evari & CPO QuivaWorks\nGarth Lewis\, Head of Growth – Evari\n\nPresentation Summary \nWhat is AI? \nUnderstanding LLMs: How they’re built\, trained\, and why they work \nThe magic myth: Why they look intelligent but are really text predictors \nTokens & prompting: What they are\, why they matter\, and how to use them effectively \nModels & providers: The key differences and how to choose \nMemory & retrieval: How context and knowledge bases actually work \nData security: What happens with your data and why it matters \nAssistants & automation: What they are and why they’re different \n⚡ AI vs Traditional Automation \nWhy AI fundamentally changes how you think about automation \nHuman-in-the-loop vs straight-through processing \nReal use cases you can apply immediately \n🚀 Building with QuivaWorks \nLive demo: Create an AI assistant with behaviour\, knowledge & integrations \nReal example: A quote bot that hits your pricing engine and returns instant quotes \nWorkflow automation: Email trigger → Document processing → Quote generation \nLearning Objectives: \n\nA clear understanding of how AI works\nReal-world examples for your insurance business\nConfidence to evaluate AI tools\nPractical next steps for your team\n\nRegistrations: AI Fundamentals: From Theory to Practice
URL:https://uac.org.au/event/ai-fundamentals-from-theory-to-practice-2/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/png:https://uac.org.au/wp-content/uploads/BSM-Members-logo/EVARI_Logo.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260728T120000
DTEND;TZID=Australia/Sydney:20260728T130000
DTSTAMP:20260708T055233
CREATED:20260520T050040Z
LAST-MODIFIED:20260707T055523Z
UID:10000172-1785240000-1785243600@uac.org.au
SUMMARY:Operationalising Lloyd’s Reforms & Driving Insurer Performance
DESCRIPTION:Presenters: Sean Hayes (Head of Tetra Claims) & Dan Evans (Insurance Lawyer) – Law Squared \nPresentation Summary \nIn 2024\, Lloyd’s elevated Claims Management to its fifth Operating Pillar\, signalling a fundamental shift in how claims performance\, governance\, and strategic alignment are assessed across the market. These revisions underscore a fundamental shift\, positioning claims as a core driver of market performance\, strategic decision making and customer experience. \nIn this 60-minute session\, Head of Tetra Claims – Sean Hayes and Law Squared Insurance Lawyer – Dan Evans\, will unpack the evolution of Lloyd’s Claims Management Principle and explore what this means for underwriters\, brokers\, and delegated claims managers. We’ll examine how this change is reshaping accountability\, transparency\, and technology adoption across the value chain\, and discuss practical steps to strengthen claims oversight\, collaboration and data quality. \nLearning Objectives: \n\nUnderstand Lloyd’s 2024 reforms and the new expectations for claims performance.\nExplore the strategic relationship between claims and underwriting outcomes.\nLearn how technology and data are driving better reserving\, reporting\, and customer experiences.\nIdentify opportunities for brokers and underwriters to collaborate more effectively across the claims lifecycle.\n\nRegistrations: Operationalising Lloyd’s Reforms & Driving Insurer Performance
URL:https://uac.org.au/event/operationalising-lloyds-reforms-driving-insurer-performance/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/png:https://uac.org.au/wp-content/uploads/TETRA-CLAIMS-1A-BLACK-1-new-logo-1-scaled-e1783379337944.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260729T120000
DTEND;TZID=Australia/Sydney:20260729T130000
DTSTAMP:20260708T055233
CREATED:20260611T000933Z
LAST-MODIFIED:20260611T001035Z
UID:10000181-1785326400-1785330000@uac.org.au
SUMMARY:Uncovering the truth about replacement vehicle providers - unlocking value for broker clients and securing savings for underwriting agencies with the right partner
DESCRIPTION:Presenters: \n\nSam Ghassani – CEO at I’m in the Right\nAdam Coorey – Lawyer Director at Spectre Law\nJean-Pierre de Pradines – Claims Manager – National Transport at Gallagher\n\nJoin Hannah and Sam to hear how Australia’s fastest growing replacement vehicle provider I’m in the Right (IITR) is partnering with market leading brokers to elevate their client experience every day. \nBrokers – Learn how the right partnership can elevate your business and unlock hidden value for your clients with no out of pocket costs. \nUnderwriting Agencies – Discover how partnering with IITR to assist you with your not-at-fault insured drivers and support on other replacement vehicle matters can secure significant savings for you. \nUncover the myths and misconceptions about replacement vehicle providers and find out what the right partnership can do for you. \nRegistrations: Uncovering the truth about replacement vehicle providers – unlocking value for broker clients and securing savings for underwriting agencies with the right partner  
URL:https://uac.org.au/event/uncovering-the-truth-about-replacement-vehicle-providers-unlocking-value-for-broker-clients-and-securing-savings-for-underwriting-agencies-with-the-right-partner/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/png:https://uac.org.au/wp-content/uploads/IITR-Logo_Two-lines_Tagline_RGB.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260730T160000
DTEND;TZID=Australia/Sydney:20260730T170000
DTSTAMP:20260708T055233
CREATED:20260520T041356Z
LAST-MODIFIED:20260617T050412Z
UID:10000170-1785427200-1785430800@uac.org.au
SUMMARY:From Spill to Thrill: Unearthing Liability in Environmental Claims
DESCRIPTION:Presenters: Neil Woodbridge (Principal Environmental Consultant and Adjuster) & Martin Stebbings (National Executive Adjuster – Liability) – Charles Taylor Adjusting \nPresentation Summary: \n“From Spill to Thrill: Unearthing Liability in Environmental Claims” explores the journey of environmental liability claims from the initial incident to resolution. It covers key phases\, including identifying potential liabilities\, assessing damage\, and navigating legal frameworks. \nThe session also touches on emerging trends in environmental legislation and insurance practices\, highlighting the importance of proactive measures in minimising risk. \nLearning Objectives\nAttendees will gain insights into the roles of various stakeholders\, risk management strategies\, and real-life case studies that illustrate common challenges and successful outcomes. \nRegistrations: Microsoft Virtual Events Powered by Teams
URL:https://uac.org.au/event/from-spill-to-thrill-unearthing-liability-in-environmental-claims/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/png:https://uac.org.au/wp-content/uploads/BSM-Members-logo/Charles_Taylor_Logo.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260804T120000
DTEND;TZID=Australia/Sydney:20260804T130000
DTSTAMP:20260708T055233
CREATED:20260626T025119Z
LAST-MODIFIED:20260626T025119Z
UID:10000184-1785844800-1785848400@uac.org.au
SUMMARY:Introducing Miramar Group – An Underwriting Group Built for Brokers
DESCRIPTION:Presenters: \n\nStephen Ward – Chief Executive Officer\, Miramar Group\nJames Fitzpatrick – General Manager\, Miramar Commercial\nJayson Grossman – General Manager\, Miramar Financial Lines\nJason Thoroughgood – General Manager\, Miramar Specialty\n\nPresentation Summary\nAcross three verticals: Miramar Commercial\, Financial Lines and Specialty\, Miramar Group is your one-stop shop for commercial underwriting solutions.\nJoin us for a value-packed walkthrough of our risk appetite across 11 lines of business\, covering common\, niche\, and underserved industries. \nWe’ll share practical tips to help you save time\, simplify the placement process\, and navigate hard-to-place risks with greater confidence. \nRegistrations: Introducing Miramar Group – An Underwriting Group Built for Brokers \nLearning Objectives \n\n\n\nTopic\nLearning Outcomes\n\n\nMiramar Group Overview\nBrokers will be introduced to Miramar Group – an underwriting group built for brokers. Following Miramar Group’s consolidation of eight agencies\, brokers will learn what products are now available to them and their clients in a one-stop shop. Brokers will gain an understanding of Miramar’s experience and legacy to help inform their decisions when placing business.\n\n\nMiramar Commercial\nBrokers will learn what innovative underwriting solutions for property and casualty risks are available via Miramar Commercial\, and how they can provide their clients’ businesses with the protection they need.\n\n\nMiramar Financial Lines\nBrokers will gain a comprehensive understanding of the professional indemnity and management liability insurance cover available via Miramar Financial Lines\, and how the policies can be tailored to the size and industry of their clients’ businesses.\n\n\nMiramar Specialty\nBrokers will learn how they can support their clients in specific and emerging sectors with Miramar Specialty’s insurance solutions for niche and underserved industries. Brokers will gain an understanding of the appetites and abilities across Engineering\, Interruption\, Pint\, Platinum\, Sports & Wholesale\, and how to navigate hard-to-place risks with greater confidence.\n\n\nThe Miramar Difference\nBrokers will be introduced to ‘the Miramar Difference’ to learn how they can save time and simplify the placement process.
URL:https://uac.org.au/event/introducing-miramar-group-an-underwriting-group-built-for-brokers/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/Miramar_Group-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260805T120000
DTEND;TZID=Australia/Sydney:20260805T130000
DTSTAMP:20260708T055233
CREATED:20260702T052701Z
LAST-MODIFIED:20260702T052701Z
UID:10000185-1785931200-1785934800@uac.org.au
SUMMARY:Descartes Underwriting - Parametric Insurance
DESCRIPTION:Presenter: Lynn Roehrig – Head of Business Development for Descartes in Australia and New Zealand \nThis presentation introduces Descartes Underwriting\, a data-driven Managing General Agency specialising in parametric insurance to build climate resilience for corporates and public entities. Focusing on Australia and New Zealand\, the presentation highlights how severe regional underinsurance and natural catastrophes (floods\, cyclones\, earthquakes\, and bushfires) can be addressed through automated\, index-based coverage. By bypassing manual loss adjustment\, Descartes leverages satellite imagery\, IoT sensors\, and radar to issue rapid\, transparent claims payouts within days of a verified parameter breach. \nLearning Objectives \n\n\nDefine Parametric Insurance: Understand how objective environmental parameters function as triggers to automate claims payouts without traditional loss-adjustment delays. \n\n\nAnalyse the Regional Protection Gap: Assess the climate and natural catastrophe vulnerabilities in Australia and APAC\, identifying market areas where traditional insurability is restricted. \n\n\nDifferentiate Peril Indices: Evaluate the data metrics used to design custom coverage\, including Peak Ground Acceleration for earthquakes\, wind footprint speed for cyclones\, and satellite-mapped burnt areas for wildfires. \n\n\nOptimise Traditional Placements: Learn how brokers integrate parametric policies alongside traditional indemnity covers to fill coverage gaps\, execute deductible buy-backs\, or capture non-damage business interruption (NDBI). \n\n\nEvaluate Data and Sensor Technology: Recognise how to utilize public station metrics (e.g.\, BOM\, USGS) and site-specific IoT sensors to handle underwriting data gaps and guarantee localised payout accuracy. \n\n\nRegistrations: https://events.teams.microsoft.com/event/4ea432a2-3e8e-46e2-a182-b694e7948b6c@6d96f8f2-00e8-4ea1-9ba7-fd86f83ec1b3
URL:https://uac.org.au/event/descartes-underwriting-parametric-insurance/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/BSM-Members-logo/Descartes-UW-Logo.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260806T120000
DTEND;TZID=Australia/Sydney:20260806T130000
DTSTAMP:20260708T055233
CREATED:20260706T021830Z
LAST-MODIFIED:20260706T021953Z
UID:10000186-1786017600-1786021200@uac.org.au
SUMMARY:Coordinating People\, Processes and AI Across Global Teams
DESCRIPTION:Presenter: Drew Schnehage\, Sales Director for Australasia – Insure Connect Services (ICS) \nThe insurance industry continues to face talent shortages\, increasing customer expectations\, cost pressures and the need to improve operational efficiency. \nThis webinar explores how insurance businesses can create a modern workforce model by effectively integrating local teams\, remote talent\, artificial intelligence and automation. Attendees will learn how leading brokers\, underwriting agencies and insurance businesses are redesigning workflows\, improving productivity and enhancing customer outcomes by assigning the right work to the right resource—whether that be a local employee\, remote team member\, automated process or AI-powered assistant. \nDrawing on real-world examples and lessons learned from the implementation of global insurance teams\, this session will provide practical strategies for scaling operations while maintaining service quality\, compliance and team engagement. \nLearning Objectives:\nBy the end of this webinar participants will be able to: \n\nUnderstand the changing talent and productivity challenges facing insurance brokers\, underwriting agencies and insurance businesses.\nIdentify which operational activities are best suited to local teams\, remote teams\, automation and AI tools.\nDevelop a framework for coordinating work across multiple locations and functions whilst maintaining accountability and service standards.\nRecognise opportunities to automate repetitive administration processes to improve efficiency and reduce operational costs.\nApply practical strategies to successfully integrate offshore staff into existing business operations and culture.\nUnderstand the governance\, compliance and risk considerations associated with AI adoption and global workforce models.\nCreate a roadmap for implementing a hybrid workforce strategy that combines people\, technology and automation to support sustainable business growth.\n\nRegistrations: https://events.teams.microsoft.com/event/512594e8-d97e-4860-9f17-dbeb6581da36@6d96f8f2-00e8-4ea1-9ba7-fd86f83ec1b3
URL:https://uac.org.au/event/coordinating-people-processes-and-ai-across-global-teams/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/class-26/ICS_logo.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260807T120000
DTEND;TZID=Australia/Sydney:20260807T130000
DTSTAMP:20260708T055233
CREATED:20260706T045052Z
LAST-MODIFIED:20260706T045118Z
UID:10000190-1786104000-1786107600@uac.org.au
SUMMARY:Introduction & Overview of Generative AI
DESCRIPTION:Presenters: TBC \nReady to demystify Generative AI? The first of this four-part webinar series from Xceedance and the UAC cuts through the hype to deliver what insurance professionals really need to know. \nDiscover how GenAI and Large Language Models actually work – no technical degree required. Explore real applications transforming underwriting\, claims\, and customer service today. Learn to spot AI’s game-changing potential and its critical pitfalls like hallucinations and bias. Walk away speaking AI fluently\, equipped to evaluate vendor solutions confidently and drive innovation in your organisation. \nWhether you’re AI-curious or ready to implement\, this session transforms complex concepts into actionable intelligence. Don’t get left behind. Master the technology reshaping the future of insurance. \nLearning Objectives \n\nUnderstand what GenAI is and how it differs from traditional rule-based software and classical machine learning\nGrasp how Large Language Models (LLMs) work at a conceptual level – including training\, tokens\, and inference\nDistinguish between types of AI outputs: text\, images\, structured data\, and code\nRecognise real-world AI applications already in use across the insurance value chain\nUnderstand the key limitations of AI – including hallucinations\, bias and model drift – so that its use is approached with appropriate scepticism\nBuild a shared vocabulary to confidently discuss AI with colleagues and vendors.\n\nRegistrations: https://events.teams.microsoft.com/event/49b93ea1-b830-4de0-bac3-602a5e95062f@6d96f8f2-00e8-4ea1-9ba7-fd86f83ec1b3 \n 
URL:https://uac.org.au/event/introduction-overview-of-generative-ai/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/BSM-Members-logo/Xceedance-Logo.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260810T120000
DTEND;TZID=Australia/Sydney:20260810T130000
DTSTAMP:20260708T055233
CREATED:20260616T024658Z
LAST-MODIFIED:20260616T024840Z
UID:10000183-1786363200-1786366800@uac.org.au
SUMMARY:Machinery Hire Insurance – Getting It Right: Cover\, Contracts & Claims
DESCRIPTION:Presenters: \n\nDaniel Joiner – General Manager – WA\nAmelia Stone – Operations Manager – East\nAndreanna Murphy – BDM\n\nThis UAA webinar is designed to address common broker knowledge gaps in Blanket Hired in Plant (HIP) insurance. The session will cover: \nOverview of Blanket Hired in Plant cover and how it is structured\nKey rating considerations and underwriting approach\nCommon pitfalls within hire agreements\, including “new for old” exposures \nLearning Objectives \n• Understand the fundamentals of Blanket Hired in Plant cover and rating considerations\n• Identify and manage key risks arising from hire agreement terms and conditions\n• Recognise common placement pitfalls\, including “new for old” exposures\n• Determine when standalone HIP cover is appropriate\n• Use real claims examples to strengthen advice and placement decisions \nRegistrations: Machinery Hire Insurance – Getting It Right: Cover\, Contracts & Claims
URL:https://uac.org.au/event/machinery-hire-insurance-getting-it-right-cover-contracts-claims/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/png:https://uac.org.au/wp-content/uploads/UAA-scaled.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260812T090000
DTEND;TZID=Australia/Sydney:20260812T140000
DTSTAMP:20260708T055233
CREATED:20250918T013738Z
LAST-MODIFIED:20260312T012824Z
UID:10000108-1786525200-1786543200@uac.org.au
SUMMARY:UAC 2026 Adelaide Market Exchange
DESCRIPTION:The NEW UAC Market Exchange App is available for broker registration for the market exchange and supports scanning exhibitor QR codes.\nhttps://registration.crowdcomms.com/uacadlmx2026/register\nCertificates will be issued 2-3 weeks post the market exchange electronically using data from the App. Minimum 15 scans.\n5 NIBA CPD points\n\nAny questions relating to the Market Exchange\, contact Tracey Claridge: traceyclaridge@uac.org.au or mobile: 0433 447 574
URL:https://uac.org.au/event/uac-2026-adelaide-market-exchange/
LOCATION:Adelaide Convention Centre\, North Terrace\, Adelaide\, SA\, 5000\, Australia
CATEGORIES:Expos
ATTACH;FMTTYPE=image/png:https://uac.org.au/wp-content/uploads/Adelaide-2025-Image.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260814T120000
DTEND;TZID=Australia/Sydney:20260814T130000
DTSTAMP:20260708T055233
CREATED:20260706T045344Z
LAST-MODIFIED:20260706T045435Z
UID:10000191-1786708800-1786712400@uac.org.au
SUMMARY:Responsible AI: Ethics\, Privacy & Regulation
DESCRIPTION:Presenters: TBC \nAI promises transformation\, but are you prepared for its hidden risks? This essential webinar tackles the critical questions every insurance professional must answer. \nExplore the ethical minefield of fairness\, transparency\, and accountability when algorithms influence decisions. Understand data privacy essentials and learn to protect sensitive customer information in an AI-powered world. Decode the regulatory landscape\, from the EU AI Act to NAIC guidelines\, before compliance gaps catch you out. Understand why explainability isn’t optional in regulated industries. \nLeave with a practical\, actionable framework for responsible AI use that protects your customers\, your organisation\, and your reputation. It’s essential knowledge for the AI age. \nLearning Objectives: \n\nUnderstand the ethical dimensions of using AI in professional contexts – fairness\, transparency\, and accountability\nIdentify key data privacy risks associated with AI tools\, especially when dealing with sensitive personal or health data\nKnow how to handle PII (Personal Identifiable Information) responsibility when using AI tools at work.\nUnderstand the current and emerging regulatory landscape\, including the EU AI Act and NAIC guidelines for insurers.\nRecognise what “explainability” means and why it matters for regulated industries like insurance\nDevelop a personal and team-level framework for responsible AI use in day-to-day work\n\nRegistrations: https://events.teams.microsoft.com/event/0dfcee9c-b30f-4300-9f36-e944b804946a@6d96f8f2-00e8-4ea1-9ba7-fd86f83ec1b3
URL:https://uac.org.au/event/responsible-ai-ethics-privacy-regulation/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/BSM-Members-logo/Xceedance-Logo.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260817T120000
DTEND;TZID=Australia/Sydney:20260817T130000
DTSTAMP:20260708T055233
CREATED:20260521T040920Z
LAST-MODIFIED:20260521T040920Z
UID:10000176-1786968000-1786971600@uac.org.au
SUMMARY:Restoration Basics
DESCRIPTION:Presenter: Tim Weber (Project Manager) – OptiRestore \nLearning Objective\nGetting your head around restoration approaches\, methods\, terminology & grow your learning in dealing with this type of supplier when managing property damage claims & events. \nRegistrations: Microsoft Virtual Events Powered by Teams
URL:https://uac.org.au/event/restoration-basics/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/Optirestore.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260818T120000
DTEND;TZID=Australia/Sydney:20260818T130000
DTSTAMP:20260708T055233
CREATED:20260706T042129Z
LAST-MODIFIED:20260706T042147Z
UID:10000189-1787054400-1787058000@uac.org.au
SUMMARY:Chaos to Control
DESCRIPTION:Presenters: \n\nOlivia Clinton – National Account Manager – Brokers.\nTarni Taylor – Make Safe Operations Manager\nDaniel Fiteni – RestorX Major Loss Operations Manager\n\nChaos to Control demonstrates how early engagement and rapid response from our reactive teams reduces claim costs\, limits further damage\, and improves customer outcomes. \nBy deploying immediate make safe measures and leveraging Restorx restoration solutions\, we mitigate damage before it escalates\, reduce unnecessary replacements\, shorten claim lifecycles\, and deliver a more controlled\, efficient\, and cost-effective process\, all in aim to restore the property back to its original state.\nKey message: If we control the site early\, we control the claim outcome. The first few hours dictate the outcome of the claim. \nRegistrations: Microsoft Virtual Events Powered by Teams \n  \n  \n 
URL:https://uac.org.au/event/chaos-to-control/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/BSM-Members-logo/Johns-Lyng-group-Logo.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260820T120000
DTEND;TZID=Australia/Sydney:20260820T130000
DTSTAMP:20260708T055233
CREATED:20260521T033249Z
LAST-MODIFIED:20260521T033249Z
UID:10000174-1787227200-1787230800@uac.org.au
SUMMARY:HAYLO People Talent Insights & Salary Survey 2026
DESCRIPTION:Presenter: Andrew Smith (Director & Co-Owner) – HAYLO People \nPresentation Summary\nJoin HAYLO People as we unveil the findings of our 2026 General Insurance Talent Insights & Salary Survey. This exclusive session explores the forces shaping Australia’s Insurance workforce\, from evolving salary benchmarks and benefit trends to the transformative impacts of AI and automation. \nAttendees will gain practical\, data-driven insights to guide workforce planning\, enhance retention\, and position their business as an employer of choice in a fast-changing market. \nLearning Objectives \n\nUnderstand: The latest salary benchmarks\, benefits\, and candidate motivators shaping the 2026 Insurance employment landscape.\nAnalyse: The impact of the ever-changing demands across the General Insurance industry and the impact these on roles\, required skills\, and attraction strategies.\nApply: Workforce data to strengthen planning\, retention\, and recruitment decisions.\nEnhance: Strengthen your organisation’s position as an employer of choice through informed\, competitive employment strategies.\n\nRegistrations: Microsoft Virtual Events Powered by Teams
URL:https://uac.org.au/event/haylo-people-talent-insights-salary-survey-2026/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/BSM-Members-logo/Haylo-People-Logo.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260821T120000
DTEND;TZID=Australia/Sydney:20260821T130000
DTSTAMP:20260708T055233
CREATED:20260706T045732Z
LAST-MODIFIED:20260706T045732Z
UID:10000192-1787313600-1787317200@uac.org.au
SUMMARY:Prompt Engineering & Context Engineering
DESCRIPTION:Presenters: TBC \nStop getting mediocre AI outputs\, and start commanding exceptional results. \nThis hands-on webinar reveals the science behind effective prompting\, transforming how you communicate with AI tools. Learn why small wording changes deliver dramatically different outcomes. Master powerful techniques to unlock AI’s potential: zero-shot\, few-shot\, chain-of-thought\, and role prompting. Discover context engineering secrets that turn generic responses into tailored\, insurance-ready outputs. Understand how enterprise AI systems differ from general models and adapt your approach accordingly. Diagnose common prompt failures and build systematic debugging skills. \nWalk away crafting prompts that deliver consistent\, professional results every time. Your AI productivity revolution starts here. \nLearning Objectives: \n\nUnderstand what a “prompt” is and how its structure directly affects the quality and reliability of AI outputs\nApply a range of prompting techniques: zero-shot\, few-shot\, chain-of-thought\, and role prompting\nUnderstand context engineering – how to provide the right background information to an AI system for better results\nWrite prompts that produce consistent\, structured\, professional outputs suitable for insurance workflows\nUnderstand the difference between prompting a general model vs/ a fine-tuned or RAG-augmented enterprise system\nIdentify common prompt failures and learn to iterate and debug prompts systematically.\n\nRegistrations: https://events.teams.microsoft.com/event/abe64fe9-e774-494e-89bb-7ab521db6378@6d96f8f2-00e8-4ea1-9ba7-fd86f83ec1b3
URL:https://uac.org.au/event/prompt-engineering-context-engineering/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/BSM-Members-logo/Xceedance-Logo.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260824T120000
DTEND;TZID=Australia/Sydney:20260824T130000
DTSTAMP:20260708T055233
CREATED:20260521T032204Z
LAST-MODIFIED:20260521T032204Z
UID:10000173-1787572800-1787576400@uac.org.au
SUMMARY:Before\, During\, and After the Loss: A Collaborative Approach to Prevention and Response
DESCRIPTION:Presenters: Owen Boak (Senior Assessment Consultant) & Christine Boak (Senior Assesment Consultant) – Elements Group \nPresentation Summary\nFrom Assessment to Resolution: How the Right Actions at the Right Time Reduce Claim Costs and outcomes \nLearning Objectives \n\nPre loss risk assessments and the use of digital twins\nThe importance of prompt action following a loss\nPre loss planning / mitigation to prevent or limit loss\nThe ability of claims responders to limit loss following a claimed event and obstacles to this process\nCollaborative approaches how does this look in the real world.\nCase studies relating to losses\n\nRegistrations: https://events.teams.microsoft.com/event/2e6d56d7-1d38-47e2-a137-af6c52779557@6d96f8f2-00e8-4ea1-9ba7-fd86f83ec1b3
URL:https://uac.org.au/event/before-during-and-after-the-loss-a-collaborative-approach-to-prevention-and-response/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/BSM-Members-logo/Elements_Logo.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260826T120000
DTEND;TZID=Australia/Sydney:20260826T130000
DTSTAMP:20260708T055233
CREATED:20260706T024817Z
LAST-MODIFIED:20260706T024921Z
UID:10000188-1787745600-1787749200@uac.org.au
SUMMARY:The emerging cyber landscape: trends\, personal liability and what brokers\, underwriters and claims teams need to know
DESCRIPTION:Presenter: Matthew Pokarier | Principal Lawyer – Meridian Lawyers \nDelivered by Meridian Lawyers’ cyber insurance expert\, this webinar will examine the evolving cyber risk landscape and the implications for brokers\, underwriters\, and claims teams. \nAs cyber risk continues to move beyond IT and not whole of business governance\, this session will explore the latest trends in cyber insurance\, emerging legal and regulatory risks\, and the increasing focus on accountability for directors\, officers\, and executives when cybersecurity governance fails. \nThe webinar will provide practical insights into current and emerging claims trends\, the impact of AI and other developing technologies and the types of cyber risks that brokers\, underwriters\, and claims teams are likely to encounter in the future. It will also consider where personal liability may arise for directors and executives\, what reasonable steps may look like in practice and how these issues may influence underwriting decisions\, claims assessment and advice to insureds. \nThe session will also address the legality of ransom payments under Australian and international sanctions regimes\, the boundaries between lawful and unlawful negotiation conduct and the implications of Australia’s mandatory ransom payment reporting regime for insureds\, insurers\, and claims management. \nAttendees will leave with a practical understanding of emerging cyber risks\, key governance considerations\, and a checklist to support more effective conversations with insureds about cyber preparedness\, incident response\, governance maturity\, and future insurability. \nLearning objectives \nAttendees will gain an understanding of: \n\nThe fastest growing areas of cyber risk and their implications for cyber insurance\nHow AI other emerging technologies are reshaping the cyber threat landscape\nThe impact of evolving legal\, regulatory\, claims and governance risks on brokers\, underwriters\, claims teams and insureds\nWhere personal liability can arise for directors\, officers\, and executives when cyber risk is not adequately governed\nWhat reasonable steps for cyber oversight may look like in practice\, including risk appetite\, assurance\, testing\, supplier controls\, and incident readiness\nThe legal and practical considerations associated with ransom payments\, including Australian and international sanctions regimes\nAustralia’s mandatory ransom payment reporting requirements and their implications for claims handling\, incident response\, and advice to insureds\nWhat underwriters may be asked to insure in the future\, and how brokers and claims teams can support insureds to better understand and evidence their cyber governance maturity\n\nRegistrations: The emerging cyber landscape: trends\, personal liability and what brokers\, underwriters and claims teams need to know
URL:https://uac.org.au/event/the-emerging-cyber-landscape-trends-personal-liability-and-what-brokers-underwriters-and-claims-teams-need-to-know/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/Meridian-lawyers-logo-blog-e1783306147667.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260827T120000
DTEND;TZID=Australia/Sydney:20260827T130000
DTSTAMP:20260708T055233
CREATED:20260706T050305Z
LAST-MODIFIED:20260706T050305Z
UID:10000193-1787832000-1787835600@uac.org.au
SUMMARY:AI: Insurance Use Cases & What’s Next?
DESCRIPTION:Presenters: TBC \nMove beyond theory and see AI transforming insurance right now. This final webinar in the four-part series from Xceedance and the UAC takes you inside real implementations across underwriting\, claims\, distribution\, and operations. \nLearn from others’ successes and failures through candid case study analysis. Discover what actually works and the pitfalls to avoid. Peek over the horizon at emerging use cases reshaping our industry over the next 3-5 years. \nThis isn’t just observation: it’s activation. Identify concrete AI opportunities for your specific role and team. Master vendor evaluation frameworks that protect your organisation from costly mistakes. Leave with a personal action plan ready for Monday morning. \nLearning Objectives: \n\nSee how AI is being deployed across real insurance organisations today – in underwriting\, claims\, distribution\, and operations\nCritically evaluate real-world AI implementations: what worked\, what didn’t and why\nUnderstand the emerging AI use cases on the horizon for the insurance sector over the next 3-5 years\nIdentify 2-3 concrete AI opportunities relevant to your own role or team\nLeave with a personal action plan: specific steps to take back to work immediately after the course\nUnderstand how to evaluate and select AI tools or vendors responsibly for insurance applications.2\n\nRegistrations: https://events.teams.microsoft.com/event/7aee81b1-dd89-49c2-9593-75bdf7729b79@6d96f8f2-00e8-4ea1-9ba7-fd86f83ec1b3
URL:https://uac.org.au/event/ai-insurance-use-cases-whats-next/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/BSM-Members-logo/Xceedance-Logo.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260828T120000
DTEND;TZID=Australia/Sydney:20260828T130000
DTSTAMP:20260708T055233
CREATED:20260521T035857Z
LAST-MODIFIED:20260521T040554Z
UID:10000175-1787918400-1787922000@uac.org.au
SUMMARY:Insurance Contracts Act Fundamentals
DESCRIPTION:Presenter: Michael Polorotoff (Partner) – Moray & Agnew Lawyers \nPresentation Summary\nAn introduction to fundamental provisions on the Insurance Contracts Act \nRegistrations: https://events.teams.microsoft.com/event/c4ecda39-13bd-4289-a33a-973ffabce432@6d96f8f2-00e8-4ea1-9ba7-fd86f83ec1b3
URL:https://uac.org.au/event/an-introduction-to-fundamental-provisions-on-the-insurance-contracts-act/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/BSM-Members-logo/Moray-Agnew-Logo.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260831T120000
DTEND;TZID=Australia/Sydney:20260831T130000
DTSTAMP:20260708T055233
CREATED:20260706T022752Z
LAST-MODIFIED:20260706T022752Z
UID:10000187-1788177600-1788181200@uac.org.au
SUMMARY:Strata claims masterclass: risks\, trends and lessons from the field
DESCRIPTION:Presenters: \n\nRyan Neville – Head of Strata\, Crawford & Company (Australia)\nNatalie Manusu – Strata External Claims Adjuster\, Crawford & Company (Australia)\n\nStrata claims continue to evolve in complexity\, driven by ageing infrastructure\, building defects\, severe weather events and emerging risks such as electric vehicle charging systems and lithium-ion batteries. \nDrawing on Crawford’s experience managing strata claims across Australia\, this webinar will explore the key trends shaping the market\, common claim scenarios that lead to delays and disputes\, and practical lessons learned from real-world losses. Attendees will gain insights into improving claim outcomes\, identifying risk exposures earlier and supporting clients through increasingly complex strata environments. \nLearning objectives: \nUpon completion of this webinar\, participants will be able to: \n\nIdentify the primary risks driving strata claims across Australia.\nUnderstand how water damage\, defects\, catastrophe losses and emerging risks contribute to claim complexity.\nRecognise common causes of delays\, disputes and increased costs within strata claims.\nApply practical considerations during placement\, renewal and claims management to improve outcomes.\nUnderstand the importance of early engagement and effective stakeholder management in complex strata losses.\n\nRegistrations: Microsoft Virtual Events Powered by Teams
URL:https://uac.org.au/event/strata-claims-masterclass-risks-trends-and-lessons-from-the-field/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/sponsors/Crawford-Logo-Blue.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260915T090000
DTEND;TZID=Australia/Sydney:20260915T130000
DTSTAMP:20260708T055233
CREATED:20250918T014500Z
LAST-MODIFIED:20260702T015326Z
UID:10000109-1789462800-1789477200@uac.org.au
SUMMARY:UAC 2026 Hobart Market Exchange
DESCRIPTION:The NEW UAC Market Exchange App is available for broker registration for the market exchange and supports scanning exhibitor QR codes.\nhttps://registration.crowdcomms.com/uachbamx2026/register\nCertificates will be issued 2-3 weeks post the market exchange electronically using data from the App. Minimum 15 scans.\n5 NIBA CPD points\n\nAny questions relating to the Market Exchange\, contact Tracey Claridge: traceyclaridge@uac.org.au or mobile: 0433 447 574
URL:https://uac.org.au/event/uac-2026-hobart-market-exchange/
LOCATION:Hotel Grand Chancellor Hobart\, 1 Davey Street\, Hobart\, TAS\, 7000
CATEGORIES:Expos
ATTACH;FMTTYPE=image/png:https://uac.org.au/wp-content/uploads/Hobart-2026-Image.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20261008T090000
DTEND;TZID=Australia/Sydney:20261008T130000
DTSTAMP:20260708T055233
CREATED:20250918T015055Z
LAST-MODIFIED:20260427T233209Z
UID:10000110-1791450000-1791464400@uac.org.au
SUMMARY:UAC 2026 Geelong Market Exchange
DESCRIPTION:The NEW UAC Market Exchange App is available for broker registration for the market exchange and supports scanning exhibitor QR codes.\nhttps://registration.crowdcomms.com/uacgeemx2026\nCertificates will be issued 2-3 weeks post the market exchange electronically using data from the App. Minimum 15 scans.\n5 NIBA CPD points\nAny questions relating to the Market Exchange\, contact Tracey Claridge: traceyclaridge@uac.org.au or mobile: 0433 447 574
URL:https://uac.org.au/event/uac-2026-geelong-market-exchange/
LOCATION:Geelong Convention & Event Centre – Nyaal Banyul\, 80 Western Beach Road\, Geelong\, VIC\, 3220
CATEGORIES:Expos
ATTACH;FMTTYPE=image/png:https://uac.org.au/wp-content/uploads/Geelong-2026-Image.png
END:VEVENT
END:VCALENDAR