Pen Underwriting is a dynamic customer-centric agency, delivering bespoke solutions and experiences to our brokers. Working with over 500 broking businesses and thousands of brokers, we strive to deliver consistent quality service and go beyond our customers’ expectations by being helpful and creative throughout the process.
Our passion for insurance is evident from our response to the first inquiry through all life stages of a policy, including claims handling. Drawing upon our collective knowledge and experience we anticipate the needs of our brokers and their clients, creating innovative products and risks solutions across a broad range of insurance classes. The security behind all our products is provided by a range of international and domestic insurance and reinsurance companies. Each insurance partner has a strong security rating which we monitor on a regular basis. We strive for long term relationships and recognise we must meet and exceed the requirements of every stakeholder.
Our products, combined with exceptional service, demonstrate our commitment. Building upon a foundation of mutual respect and a desire to add value for the benefit of our brokers’ businesses, we inspire loyalty and long-standing relationships with our brokers. Our people are the bedrock of our business and we cultivate a culture of respect, integrity, inclusiveness and professionalism.
The 3C's at Pen Underwriting:
Collaboration: We support, respect and care for each other, working collaboratively as a team to leverage each other’s unique skill set and expertise.
Consideration: We are committed to operating with honesty, integrity and professionalism.
Connection: We are dedicated to providing quality service by adding value & building relationships with our brokers, securities and communities.
Sydney (Head Office)
Phone: 02 9323 5000
Phone: 07 3056 1400
Phone: 03 9810 0600