Speaker Chris Siemers – Ombudsman, Banking & Finance This webinar provides an in-depth look at the Australian Financial Complaints Authority’s (AFCA) soon-to-be-published approaches on two critical topics: Family Violence and […]
Presenters Clifton Warren (Clifton Warren Consulting) Belynda Oliver (Intogreat Solutions) David Seal (Unmand) Kayla Crethar/Andrew Knowles (Macquarie) We will review the latest industry benchmarking report from Macquarie Bank and explore […]
Prestener: Dean Pinto, Partner at Wotton Kearney Learning Objective: Refresher on common coverage issues arising from the ICA such as non-disclosure, notification of facts, s 54 remedies and other insurance. […]
Complaints data can tell us a lot about what customers are experiencing and where firms can make improvements. In this session, we will hear from AFCA about the latest insurance […]
Join dispute resolution expert Hamish McNair to better understand the best practice approach in managing and responding to any inquiries and investigations by ASIC. Presented by Hamish McNair, Special Counsel, Dispute […]
All underwriting agencies are under pressure to grow faster and operate smarter. However outdated systems, fragmented data, and manual processes are holding them back. The solution? AI-powered transformation, with Copilot […]
QLD Christmas Lunch will be held at the Port Office Hotel. Main Dining Room, 40 Edward Street, Brisbane. Ticket includes Drinks from 12:00pm and Lunch 1:00pm onwards. Strictly limited by […]
Presenter: Caitilin Watson, Special Counsel Learning Objective: Using the case examples arising from Christmas parties to review common EPL liability issues, claims management and resolution strategies. 1 CPD & 1 […]
Presenter: Caroline Healy - CEO at We Are Savvy Presentation Summary Marketing doesn’t have to be complicated — but it does need to be clever. In this session, we’ll cut […]
Presenter: Bob Anderson - BRM Services Emerging risks rarely appear overnight. They evolve through identifiable stages — from early awareness to regulation and long-term control. The Emerging Risk Lifecycle Review […]
Presenter: Jehan-Philippe Wood - Partner Emerging Risks – The Benefits and Risks of Artificial Intelligence This webinar explores the evolving landscape of artificial intelligence (AI) and its implications for the […]
Presenter: Damien Cullen - Head of Strategic Partnerships & John Schroder - Head of Underwriting, Product & Pricing Businesses are more than their ANZSIC codes. This webinar explores how shifting […]
