Presenter: Caroline Healy - CEO at We Are Savvy Presentation Summary Marketing doesn’t have to be complicated — but it does need to be clever. In this session, we’ll cut through the noise and share practical, proven marketing strategies that actually help insurance businesses grow. Whether you’re looking to attract new clients, re-engage existing ones, […]
Presenter: Bob Anderson - BRM Services Presentation Summary ESG Reporting and Implications for Underwriting Agencies ESG reporting is rapidly evolving from a voluntary disclosure exercise into a core underwriting and risk governance consideration. For underwriting agencies, ESG is no longer just about compliance—it is becoming a determinant of risk quality, pricing, capacity, and insurer confidence. […]
Presenter: Jehan-Philippe Wood (Partner), Darryl Smith (Partner), Simone Herbert-Lower (Partner) & Yvonne Lam (Partner) Emerging Risk – The Benefits and Risks of Artificial Intelligence This webinar explores the evolving landscape of artificial intelligence (AI) and its implications for the insurance and professional services sectors. Delivered by legal experts, it will unpack the emerging risks associated […]
Presenter: Damien Cullen - Head of Strategic Partnerships & John Schroder - Head of Underwriting, Product & Pricing Businesses are more than their ANZSIC codes. This webinar explores how shifting from assumption to understanding helps brokers uncover the real factors driving risk — from day-to-day operations to workplace culture. It highlights the difference between assumed […]
Presenter: Marjana Cvetanoska - Founder/CEO at Corporate Overhaul Presentation Summary To equip financial services professionals with the knowledge and practical skills needed to effectively manage complaints lodged with the Australian Financial Complaints Authority (AFCA), ensuring compliance, timely resolution, and improved client outcomes. Learning Objectives Understand AFCA’s role as an external dispute resolution body and its […]
Presenter: Kishan Dasan - General Manager Presentation Summary This presentation provides a clear and practical overview of the most common disputes in construction insurance, focusing on defects and project duration. It explains how these disputes arise, how policy wordings such as defect exclusions and duration‑related conditions are interpreted, and why misunderstandings often lead to differing […]
Presenters: Aaron White - QLD Team Leader - Insurance & Wealth Management & Madeleine Martin - National Manager - Insurance & Finance In today’s competitive talent market, creating a positive candidate experience can make the difference between securing top talent and losing them to competitors. This session will explore practical strategies employers can adopt - […]