Finity

As soft market conditions continue in the commercial lines market, we will explore the current competitive environment, evolving risk landscape and tech-driven transformation. Join Susie Amos and Finity’s Commercial Lines practice to unpack the key growth and profitability metrics and themes impacting the industry. Expressions of interest form: https://finityconsulting.my.salesforce-sites.com/dc/reg/eoi---optima-webinar-series

The practice and principles of proportionate liability

Proportionate liability can be a complex and tricky area of law to understand, particularly given the different statutory regimes that operate across Australia. If you’ve ever asked yourself ‘is this claim apportionable?’ or ‘who is a concurrent wrongdoer?’ or attempted to contract out of proportionate liability, then this seminar is for you. Presented by Bridget Wall, […]

Emerging Risk Lifecycle Frameworks

Presenter: Bob Anderson - Director Underwriting agencies face a growing challenge in identifying and managing emerging risks as industries, technologies, and regulations evolve. This training session provides a structured approach to understanding the lifecycle of emerging risks, from initial identification to full standardization. By leveraging real-time risk intelligence, underwriters can enhance decision-making, improve portfolio resilience, […]

Scaling Smarter. How Delta Insurance cut reconciliation time by 75% to scale without extra headcount

Presenters: Alistair Harold, Co-Founder & CEO - Grappler and Jordan Urry, Group Chief Financial Officer - Delta Insurance Audience Underwriting Agencies Presentation Summary Growth is great, until your people and processes can’t keep up. In this practical session, Alistair Harold (Co-Founder of Grappler) and Jordan Urry (Group CFO, Delta Insurance) share how Delta transformed credit control […]

How do Australian Standards inform the scope and content of the duty of care

Presenters: Rebecca Badra & Naomi Ferwerda The presentation will cover how Australian Standards interact with the scope of cover under general liability policies. In addition, it will also consider how the role of Australian Standards will inform the applicability of exclusions. Registrations: https://events.teams.microsoft.com/event/ff2d5f3d-e3f8-4e66-99c0-bfdf492fdd5d@6d96f8f2-00e8-4ea1-9ba7-fd86f83ec1b3

Thursday Thought-Leaders: AFCA’s Emerging Approaches to Family Violence and Elder Financial Abuse

Speaker Chris Siemers – Ombudsman, Banking & Finance This webinar provides an in-depth look at the Australian Financial Complaints Authority’s (AFCA) soon-to-be-published approaches on two critical topics: Family Violence and Financial Abuse of Older People. Scheduled for release in November 2025, these living approach documents are informed by the voices of lived experience, sector expertise, […]

Efficiency. Growth. Competitive Edge

Presenters Clifton Warren (Clifton Warren Consulting) Belynda Oliver (Intogreat Solutions) David Seal (Unmand) Kayla Crethar/Andrew Knowles (Macquarie) We will review the latest industry benchmarking report from Macquarie Bank and explore how automation, AI, offshore resourcing, and risk-focused solutions can be applied within your business. We will also highlight the benefits these strategies deliver, including time […]

Insurance Contracts Act 101

Prestener: Dean Pinto, Partner at Wotton Kearney Learning Objective: Refresher on common coverage issues arising from the ICA such as non-disclosure, notification of facts, s 54 remedies and other insurance. 1 CPD & 1 CIP Accredited. Registrations: https://events.teams.microsoft.com/event/fc115e5b-4e42-4e16-bfb9-9dc6f731af25@6d96f8f2-00e8-4ea1-9ba7-fd86f83ec1b3

Thursday Thought-Leaders: The Evolving Complaints Landscape | AFCA Datacube Trends and What’s Next for Insurers

Complaints data can tell us a lot about what customers are experiencing and where firms can make improvements. In this session, we will hear from AFCA about the latest insurance trends revealed through the Datacube, including complaint volumes, types and outcomes, and what these patterns signal for the sector. We will also hear about the […]

Regulatory responses – How to answer when ASIC comes knocking

Join dispute resolution expert Hamish McNair to better understand the best practice approach in managing and responding to any inquiries and investigations by ASIC. Presented by Hamish McNair, Special Counsel, Dispute Resolution Registrations: https://ecomms.hallandwilcox.com.au/s/c29d997f0827af7ece4d35dabafdb23c5cfa358a

The Future of Underwriting Is Now: Copilot for Underwriters

All underwriting agencies are under pressure to grow faster and operate smarter. However outdated systems, fragmented data, and manual processes are holding them back. The solution? AI-powered transformation, with Copilot at the centre. Copilot is redefining how underwriters work by streamlining workflows, enhancing decision-making and unlocking the full value of your data. Yet many agencies […]

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