Presenters: Mitchell Campbell-Grey - Claims Operations Manager VIC/TAS George Grasso - EGM Claims and Procurement Claims represent the moment of truth in the insurance relationship. While policy placement is important, a broker's value is often most evident when a client experiences a loss and requires support through the claims process. This webinar will explore the […]
Complimentary Educational Sessions Brokers, start your day at the UAC 2026 Geelong Market Exchange with two breakfast presentations. Geelong Event & Convetion Centre - Nyaal Banyul Monngarrk A Coffee, tea, juice and pastries will be served from 7:00am - 7:30am At the conclusion of Session 2, Market Exchange doors will be open to network with […]
Presenters: Kishan Dasan - General Manager & Howaida Nakhla - National Underwriting Manager Cause and effect of soft market conditions on construction insurance. Learning Objective Contributing factors for a better or broader understanding of hard and soft markets. Registrations: Autopsy of a soft market – Construction
Presenters: Shaun Janks - Founder & CEO Josh Sandford - Founder & CPO The insurance and fleet industries are embracing digital transformation, with AI supporting smarter, faster, and more connected claims processes. At DingGo, we digitise the entire claims journey, from automated workflows and real-time communication to AI-assistance, helping insurers, fleets, and repair networks resolve […]
Presenter: Max Broodryk - Founder and Executive Director Australia's insurance trading infrastructure — the systems where risk is priced, bound and reported — is concentrated in ageing platforms at a moment when both incumbents face ownership upheaval. This session examines what a modern system for an underwriting agency looks like and what it changes in […]
Presenter: Thomas Byrne, Principal Join us for an engaging discussion on one of the most pressing challenges in the construction industry—coverage issues in professional indemnity (PI) claims. From late notifications and policy interpretation disputes to exclusions for defective design and workmanship, these complexities can significantly impact underwriting decisions and claims outcomes. We’ll also examine emerging […]
Presenter: Gemma Hicks, Cyber Development Manager & Michael Lewis, Cyber Development Manager Join CFC's How to Sell Cyber Insurance webinar with Gemma Hicks and Michael Lewis, designed to give brokers the knowledge, tools and confidence to grow their cyber book. Drawing on insights from CFC's latest SME cyber research, Gemma and Michael will explore where […]
Presenter: Bridget Wall - Partner Professional indemnity claims against accountants remain a significant and evolving source of exposure for underwriters. This session provides a focused, practical review of the case law and regulatory developments affecting the accounting profession over the past 18 months. Rather than a general professional indemnity overview, the entire session is dedicated […]
Presenter: Tim Butler- Head of Contractor Connection & CRD, Australia Global economic, geopolitical and supply chain disruptions continue to influence the insurance landscape in new and often unexpected ways. Drawing on Crawford's recent research into claims inflation, supply chain pressures and repair market dynamics, this session explores the emerging factors influencing claims costs, repair durations, […]
Presenters: Angela Fitzpatrick - Executive Manager Corporate Development Mark Green - CEO Natalie McWaters - National Loss Adjusting Manager An overview of the value a loss adjuster adds to the handling of a complex property claim. How AIM Insurance Services will work in tandem with you and assigned claims handler(s) to ensure delivery of a […]
Presenters: Debra Crowe - Head of Personal Accident & Molly Chew - Claims Manager Beyond understanding the basics, it’s important to know how Accident & Sickness insurance fits into clients’ real-world needs. This session focuses on practical applications for when and how this cover can provide meaningful support when life takes an unexpected turn. We’ll […]