Agenda: Brief recap of CPS 230 regulation Applicability criteria Practical steps how an agency and service provider needs to prepare Managing CPS 230 obligations in practice Learning Objectives: Understand regulatory requirements and applicability of CPS 230 Get practical tools on what needs to be set in place to comply with CPS 230 as an agency […]
Presenter: Kim Connor (National Head of Psychological Services) - Procare Injury Management This fast and focused 30‑minute session gives managers a clear understanding of how to use the UAC Employee Assistance Program (EAP) and Manager Assist to support team wellbeing and confidently navigate people‑related challenges. In this short briefing, leaders will learn: How to recognise […]
Presenters: Claire Watson (Product Manager), Wai-Lum Tang (Head of Information Technology) & Cemal Akgul (Head of Risk & Collections). This webinar, hosted by IQumulate Premium Funding, will provide an overview of the advantages of premium funding and offer an in-depth examination of its underlying mechanics. The session will include data-driven insights into the current business […]
Presenters: Damien Cullen (Head of Strategic Partnerships) & John Schroder (Head of Underwriting, Product & Pricing) Building on “Beyond the ANZSIC Code,” this session explores the real operational risks across hospitality, manufacturing, and retail. Every industry faces unique challenges, and understanding them at a practical, operational level helps brokers anticipate issues before they escalate. This […]
A 3-part virtual event series with AHI underwriting, product, claims and AHI Assist experts. Accident & Health can appear straightforward at placement - but it’s often one of the hardest covers to unwind when something goes wrong. Join our national underwriting, product, claims and AHI Assist expert panel as we examine the key themes shaping […]
Presenter: Jason Hawksworth (CEO) ATL Insurance Presentation Summary This session will focus on ATL's core underwriting appetite but also the changes to the business and the other motor underwriting agencies that will form part of the wider business. Registrations: https://events.teams.microsoft.com/event/5f7304e1-9c64-4546-82ad-dcfaefacf4b6@6d96f8f2-00e8-4ea1-9ba7-fd86f83ec1b3
Presenter: Luke Preson (Partner), Carter Newell Presentation Summary In 2023, the scope of the Unfair Contract Terms regime under the Australian Consumer Law was significantly expanded and, at the same time, extended to financial products including policies of insurance. With the 2025 Full Federal Court appeal judgment in ASIC v Auto & General Insurance Company […]
Presenters: Jordan Penny (National Sales Manager) & Jamie Draper (Director) Learning Objectives Build a deeper understanding of Trade Credit Insurance Learn how you can protect your customers credit risk Understand limitations of Trade Credit Insurance See how Trade Credit Insurance can support business growth Registrations: Microsoft Virtual Events Powered by Teams
Presenters: Matt Ellis (Partner), Brad Vinning (Partner) - Sparke Helmore Lawyers & John Phillipsz - Managing Director and Head of Howden RE Australia Presentation Summary: M&A activity in the insurance intermediary market continues to accelerate, driven by strong investor appetite and the growing maturity of the Managing General Agent (MGA) model. With niche product lines, […]
Presenters: TBC Presentation Summary Worker to worker claims remain one of the most challenging areas within labour hire, marked by complex contractual arrangements, shifting liability, and rising claim costs. A single misstep can result in significant exposure and financial impact. This session will unpack the key legal principles underpinning worker to worker claims, explore recent […]
Presenters: Sean Hayes (Head of Tetra Claims) & Dan Evans (Insurance Lawyer) - Law Squared Presentation Summary In 2024, Lloyd’s elevated Claims Management to its fifth Operating Pillar, signalling a fundamental shift in how claims performance, governance, and strategic alignment are assessed across the market. These revisions underscore a fundamental shift, positioning claims as a […]
Presenters: Glyn Lloyd (Head of Product Recall and Complex Product – Liability, Australia) & Martin Stebbings (National Executive Adjuster – Liability) - Charles Taylor Adjusting Presentation Summary: "From Spill to Thrill: Unearthing Liability in Environmental Claims" explores the journey of environmental liability claims from the initial incident to resolution. It covers key phases, including identifying […]