• Restoration Basics

    Presenter: Tim Weber (Project Manager) - OptiRestore Learning Objective Getting your head around restoration approaches, methods, terminology & grow your learning in dealing with this type of supplier when managing property damage claims & events. Registrations: Microsoft Virtual Events Powered by Teams

  • Chaos to Control

    Presenters: Olivia Clinton - National Account Manager - Brokers. Tarni Taylor - Make Safe Operations Manager Daniel Fiteni - RestorX Major Loss Operations Manager Chaos to Control demonstrates how early engagement and rapid response from our reactive teams reduces claim costs, limits further damage, and improves customer outcomes. By deploying immediate make safe measures and […]

  • HAYLO People Talent Insights & Salary Survey 2026

    Presenter: Andrew Smith (Director & Co-Owner) - HAYLO People Presentation Summary Join HAYLO People as we unveil the findings of our 2026 General Insurance Talent Insights & Salary Survey. This exclusive session explores the forces shaping Australia’s Insurance workforce, from evolving salary benchmarks and benefit trends to the transformative impacts of AI and automation. Attendees […]

  • Painful year-end? The next one doesn’t have to be.

    Thursday 20 August | 2:00–2:45pm AEST Join Ben Ko, AgGuard, and Colleen MacCarthy and Alistair Harold, Grappler.io for a practical discussion on how insurance finance teams are building confidence in their numbers, improving visibility throughout the month, and making year-end more predictable. Registration page: https://www.grappler.io/webinar-year-end

  • Prompt Engineering & Context Engineering

    Presenter: Diwarka Sinha – Solutions Architect, Xceedance Stop getting mediocre AI outputs, and start commanding exceptional results. This hands-on webinar reveals the science behind effective prompting, transforming how you communicate with AI tools. Learn why small wording changes deliver dramatically different outcomes. Master powerful techniques to unlock AI’s potential: zero-shot, few-shot, chain-of-thought, and role prompting. […]

  • Before, During, and After the Loss: A Collaborative Approach to Prevention and Response

    Presenters: Owen Boak (Senior Assessment Consultant) & Christine Boak (Senior Assesment Consultant) - Elements Group Presentation Summary From Assessment to Resolution: How the Right Actions at the Right Time Reduce Claim Costs and outcomes Learning Objectives Pre loss risk assessments and the use of digital twins The importance of prompt action following a loss Pre […]

  • The emerging cyber landscape: trends, personal liability and what brokers, underwriters and claims teams need to know

    Presenter: Matthew Pokarier | Principal Lawyer – Meridian Lawyers Delivered by Meridian Lawyers’ cyber insurance expert, this webinar will examine the evolving cyber risk landscape and the implications for brokers, underwriters, and claims teams. As cyber risk continues to move beyond IT and not whole of business governance, this session will explore the latest trends […]

  • AI: Insurance Use Cases & What’s Next?

    Presenters: TBC Move beyond theory and see AI transforming insurance right now. This final webinar in the four-part series from Xceedance and the UAC takes you inside real implementations across underwriting, claims, distribution, and operations. Learn from others' successes and failures through candid case study analysis. Discover what actually works and the pitfalls to avoid. […]

  • Insurance Contracts Act Fundamentals

    Presenter: Michael Polorotoff (Partner) - Moray & Agnew Lawyers Presentation Summary An introduction to fundamental provisions on the Insurance Contracts Act Registrations: https://events.teams.microsoft.com/event/c4ecda39-13bd-4289-a33a-973ffabce432@6d96f8f2-00e8-4ea1-9ba7-fd86f83ec1b3

  • Strata claims masterclass: risks, trends and lessons from the field

    Presenters: Ryan Neville – Head of Strata, Crawford & Company (Australia) Natalie Manusu - Strata External Claims Adjuster, Crawford & Company (Australia) Strata claims continue to evolve in complexity, driven by ageing infrastructure, building defects, severe weather events and emerging risks such as electric vehicle charging systems and lithium-ion batteries. Drawing on Crawford's experience managing […]

  • Safeguard Insurance: Protecting Those Who Care for Others

    Presenter: Suzanne Connors, Director & Underwriter Safeguard Insurance is designed for professionals and organisations providing care, education, and community services. This webinar explores the unique risks of working with vulnerable people, outlines the types of claims most often seen, and helps brokers confidently tailor cover for clients in this essential sector. Learning Objectives 1. Understand […]

  • SMEs are going to get caught up in climate change reporting

    Presenter: Bob Anderson - Founder Although SMEs are not directly subject to ASRS reporting, they will be indirectly captured through Scope 3 obligations. Larger entities — including insurers and major brokers — must disclose indirect (Scope 3) greenhouse gas emissions from their entire value chain By the end of this session, participants will: Understand how […]