Presenter: Katrina Shanks, CEO - ANZIIF This presentation examines how the insurance profession must evolve its skills to meet the demands of a rapidly changing risk, technology, and workforce environment. The session explores the impact of emerging risks, digital transformation, and demographic shifts on the insurance workforce, highlighting the growing gap between traditional skills and […]
Presenters: Rebecca Kelly - Managing Partner, Chris Smith - Partner & Jehan-Philippe Wood - Partner This session will provide an update on recent developments in the contentious regulatory space, with a focus on recent reforms to Australia’s AML/CTF regime and the implications for insurers and regulated entities. The webinar will explore: • The evolving litigation […]
Presenters: Andrew Silcox – Managing Director, Maria Gonzalez – Insurance Marketing Expert & Kim McNeil – Insurance Marketing Expert This session will help underwriting agencies set up and run effective marketing activities without the need for an extensive marketing team. This workshop will help participants set up their own range of marketing activities that targets […]
Presenters: Lewis Patton - Managing Director & Chris Baker - Head of General Liability Our presentation explores the key aspects of Professional Indemnity (PI) and General Liability (GL) insurance, with a particular focus on identifying and understanding common pitfalls in policy wordings. We highlight how subtle differences in definitions, exclusions, and extensions can significantly impact […]
The NEW UAC Market Exchange App is available for broker registration for the market exchange and supports scanning exhibitor QR codes. https://registration.crowdcomms.com/uaccbrmx2026/register Certificates will be issued 2-3 weeks post the market exchange electronically using data from the App. Minimum 15 scans. 5 NIBA CPD points Please note venue has a strict limit of 80 tables. […]
The NEW UAC Market Exchange App is available for broker registration for the market exchange and supports scanning exhibitor QR codes. https://registration.crowdcomms.com/uacwgamx2026/register Certificates will be issued 2-3 weeks post the market exchange electronically using data from the App. Minimum 15 scans. 5 NIBA CPD points Any questions relating to the Market Exchange, contact Tracey Claridge: […]
Presenters: TBC Underwriting agencies operate in dynamic markets where performance can shift rapidly, and staying ahead requires sharp visibility of portfolio health. In this practical session, we’ll share actionable tips and tricks to help agencies strengthen their pricing discipline, identify underperforming segments, and remediate portfolios with confidence. We’ll walk through proven approaches we’ve used to […]
Presenters: Scott Bennett - Founder & CEO and Frank Ziegler - Founder & CTO The Broker’s AI Handbook for 2026 provides Australian insurance brokers with practical, up-to-date insights on how to safely and effectively adopt artificial intelligence in their daily work. This session demystifies general AI tools like ChatGPT as well as showcasing custom AI […]
Presenters: Paul Douglas - Managing Director & Andrea Durant - Underwriter From adventure parks to aquatic centres, leisure and recreation businesses face unique liability exposures that standard cover just doesn’t address. This session unpacks the key risk areas in leisure operations, explores recent claims examples, and highlights how brokers can position Leisure Liability cover as […]
Presenter: Janelle Barron, Special Counsel Vicarious liability arises most commonly in employment contexts. Recent decisions have tested the scope and boundaries of this doctrine, culminating in the recent High Court decision in Bird v DP . We’ll explore the current boundaries of the doctrine and explore where these may continue to be tested. By the […]
Presenters: Debra Crowe (General Manager) & Jono Edwards (Distribution Director) Accidents and illness can strike without warning, leaving clients exposed to financial stress just when they need support the most. In this webinar, we’ll unpack the fundamentals of Accident & Sickness insurance and why it’s becoming an increasingly vital part of client protection strategies in […]
Presenters: Clinton Vonow (Head of Broker Distribution) & Brona Hyndman (Head of Marketing) Content Summary Understand how to build a personal or business brand that positions you as a trusted and approachable broker, not just another name in the market. Learn practical strategies for differentiating yourself from competitors through authentic communication and consistent brand presentation. […]