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Introduction & Overview of Generative AI

Friday 7 August @ 12:00 pm - 1:00 pm

Presenters: TBC

Ready to demystify Generative AI? The first of this four-part webinar series from Xceedance and the UAC cuts through the hype to deliver what insurance professionals really need to know.

Discover how GenAI and Large Language Models actually work – no technical degree required. Explore real applications transforming underwriting, claims, and customer service today. Learn to spot AI’s game-changing potential and its critical pitfalls like hallucinations and bias. Walk away speaking AI fluently, equipped to evaluate vendor solutions confidently and drive innovation in your organisation.

Whether you’re AI-curious or ready to implement, this session transforms complex concepts into actionable intelligence. Don’t get left behind. Master the technology reshaping the future of insurance.

Learning Objectives

  1. Understand what GenAI is and how it differs from traditional rule-based software and classical machine learning
  2. Grasp how Large Language Models (LLMs) work at a conceptual level – including training, tokens, and inference
  3. Distinguish between types of AI outputs: text, images, structured data, and code
  4. Recognise real-world AI applications already in use across the insurance value chain
  5. Understand the key limitations of AI – including hallucinations, bias and model drift – so that its use is approached with appropriate scepticism
  6. Build a shared vocabulary to confidently discuss AI with colleagues and vendors.

Registrations: https://events.teams.microsoft.com/event/49b93ea1-b830-4de0-bac3-602a5e95062f@6d96f8f2-00e8-4ea1-9ba7-fd86f83ec1b3