Introduction & Overview of Generative AI

Presenters: TBC
Ready to demystify Generative AI? The first of this four-part webinar series from Xceedance and the UAC cuts through the hype to deliver what insurance professionals really need to know.
Discover how GenAI and Large Language Models actually work – no technical degree required. Explore real applications transforming underwriting, claims, and customer service today. Learn to spot AI’s game-changing potential and its critical pitfalls like hallucinations and bias. Walk away speaking AI fluently, equipped to evaluate vendor solutions confidently and drive innovation in your organisation.
Whether you’re AI-curious or ready to implement, this session transforms complex concepts into actionable intelligence. Don’t get left behind. Master the technology reshaping the future of insurance.
Learning Objectives
- Understand what GenAI is and how it differs from traditional rule-based software and classical machine learning
- Grasp how Large Language Models (LLMs) work at a conceptual level – including training, tokens, and inference
- Distinguish between types of AI outputs: text, images, structured data, and code
- Recognise real-world AI applications already in use across the insurance value chain
- Understand the key limitations of AI – including hallucinations, bias and model drift – so that its use is approached with appropriate scepticism
- Build a shared vocabulary to confidently discuss AI with colleagues and vendors.
Registrations: https://events.teams.microsoft.com/event/49b93ea1-b830-4de0-bac3-602a5e95062f@6d96f8f2-00e8-4ea1-9ba7-fd86f83ec1b3


