Smart Tech, Safer Fleets: AI and Telematics for Proactive Risk Management
23 October 2025
Learning Objectives:
Join leading experts Jerome Carslake, Johan Forseke, Tanwir Dadarkar and Simon Donovan for an engaging session on how AI, telematics and predictive analytics are reshaping fleet and driver risk management. Discover how early-warning data, behavioural insights and crash probability tools are helping brokers and insurers move from reactive to proactive and in turn, reducing incidents, improving claims outcomes, supporting ESG goals and enabling smarter customer conversations. Perfect for brokers, fleet managers and insurance professionals who are ready to lead with insight.
Property claims management - surprises, timebombs and curveballs
17 October 2025
Learning Objectives:
Through real-life case studies and practical solutions participants will gain a better understanding property claims challenges and how to prepare for them.
Building Resilience: Navigating Trends and Technology in Construction and Insurance
2 October 2025
Learning Objectives:
From technological innovation to evolving risks, exploring the forces shaping construction and insurance in 2025 and beyond.
The presentation will cover:
- Market Conditions and Capacity
- Claims Trends and Loss Ratios
- Regulatory Changes and Compliance
- Technological Advancements
Introduction to the Transport Industry
25 September 2025
Learning Objectives:
Provide an overview of the Transport Industry, background, factoring impacting the industry including the impact of technology and Net Zero Initiatives. This will suit a broker who is relatively new to handling Transport Insurance Operator insurance needs.
Emerging liability risks in Australia and the interplay with casualty policies
23 September 2025
Learning Objectives:
A review of recent key decisions from superior courts across Australia dealing with liability risks relevant to casualty insurers.
Behind the scenes: Complex make safe, restoration & repair processes
17 September 2025
Learning Objectives:
Johns Lyng Group will discuss the complexities of the property make safe, restoration and repair process.
Offer insights into property claims handling, analysing a complex large fire loss case study to showcase effective mitigation solutions and repair processes for streamlined property claims.
The Next Frontier in Compliance Automation
12 September 2025
Learning Objectives:
- Critical gaps in running Risk & Compliance, including early detection of issues and how to assess
- The power of AI to address this gap
- Where we are seeing AI been used today in insurance
- Where we think AI is heading in the near term and the future for risk and compliance (example around regulatory changes)
- Could AI be a safety net for Risk and Compliance?
- What are the limitations we are facing?
The Future of Broker Support: Technology that Works With You, Not Against You
10 September 2025
Learning Objectives:
A practical, forward-looking understanding of how to overcome common challenges in broking by using intelligent technology.
Misrepresentation and non-disclosure - what do cover holders and underwriters need to know
9 September 2025
Learning Objectives:
During this session insurance partner Bridget Wall will explain what is considered to be a misrepresentation under the Insurance Contracts Act and the scope of an insured’s duty of disclosure obligations. We will discuss some recent trends in non-disclosure/misrepresentation cases as well as how these trends practically play out when arranging a policy or when a claim occurs.
Property Risk Management Strategies- Underwriters
3 September 2025
Learning Objectives:
- How to identify risks associated with the type of property?
- How can you assist your clients prepare for a survey?
- A relevant topic in the market.
- A case study.
Accounting Clarity: Navigating IFRS 17 with Confidence
28 August 2025
Learning Objectives:
Expert-led webinar tailored for underwriting agencies, focusing on IFRS 17 compliance in insurance accounting. Gain clarity through practical examples and real-world case studies. Learn how to navigate key reporting challenges, enhance financial transparency, and implement best practices to meet regulatory standards with confidence and accuracy.
Evolving - Cyber Risk & Cyber Insurance
22 August 2025
Learning Objectives:
- Viewers to have a better understanding of the current cyber risks facing businesses today
- How Cyber Risks have evolved over time and,
- How cyber insurance has evolved to keep pace with these changes to cyber risk
Mental Health Webinar by Ambassador Damien Coates
19 August 2025
Learning Objectives:
Mental illness is one of the biggest issues facing society today. One in every two Australians will experience mental illness within their lifetime, and the World Health Organisation predicts that by 2030 mental illness will have overtaken all other illnesses combined.
Damien Coates first experienced Depression in 1999 and over the last 25 years he has learnt how to manage his mental health. In recent years he has become a Mental Health Ambassador, fundraising over $1million for Black Dog Institute, and speaking to more than 10,000 people.
Damien is passionate about raising awareness of mental illness, breaking down stigmas, and sharing the clinically proven approach he uses in his own life to support positive mental health. During this session, Damien will share information on the mental health crisis facing society, his own personal mental health journey, and the tools, techniques and support available for people to manage their own mental health.
Navigating Vicarious Liability - Lessons from Bird v DP
12 August 2025
Learning Objectives:
Focusing on the principles of vicarious liability and how they apply, this session will dive into the recent Bird v DP decision and its potential implications for institutional liability in Australia.
Attract, Engage, Retain: Talent Solutions for the Evolving Insurance Industry
5 August 2025
Learning Objectives:
The talent landscape in insurance is shifting-fast. With skill shortages, rising candidate expectations, and increasing competition, knowing how to attract, engage, and retain the right people has never been more critical.
In this webinar, specialist Madeleine Martin and Aaron White from Fuse Recruitment-a national leader in insurance recruitment-will break down the strategies top employers are using to stay ahead. Backed by exclusive industry data and real-world case studies, this session is designed to help you build a stronger, more sustainable workforce in 2025 and beyond.
Licensee life – some issues in being an AFS licensee or authorised representative
6 May 2025
Learning Objectives:
In this session, corporate insurance partner Philip Hopley will provide his insights into the common practical issues that arise between licensees and their representatives and how to deal with them.
Presented by Philip Hopley, Partner, Corporate insurance and financial services.
Marketing explained: How every function impacts your underwriting agency
30 April 2025
Learning Objectives:
Marketing is a lot of things now. Many business owners and solo marketers in underwriting agencies aren’t up to date on what all of these niche functions are now. They need a clear explanation of the specialisations and what impact they have in an underwriting agency context.
Insurtech Australia in 2025
16 April 2025
Learning Objectives:
Provide UAC Agencies and business service members and overview of the current landscape for innovation and emerging technology trends from our member survey and the newly released report Insurtech Down Under: Trends, Tech, and Triumphs. This will share key trends, emerging technologies, and success stories in Australia’s Insurtech Sector. This will include a data-driven summary of emerging technologies impacting the Australian insurance sector and the challenges and opportunities that Australian Insurtechs face. It will include a deep-dive into individual case studies of Australian Insurtechs and investors, showcasing the diversity and breadth of opportunity in this sector.
- Understand opportunities to adopt emerging technology, key focus of Insurtech businesses and adoption of AI within the sector.
Presenter: Simone Dossetor CEO
PFAS - Through a Liability Lens – In Person Seminar
9 April 2025
As regulatory scrutiny and public awareness of per- and polyfluoroalkyl substances (PFAS) continue to grow, liability insurers face increasing challenges in managing risk. This seminar will provide insurers with essential insights into the implications of PFAS exposure, emerging legal frameworks, and strategies for effective risk assessment and management. Join us to explore the evolving landscape of PFAS liability and learn how to protect your organization and policyholders.
Presenters: Charu Stevenson, Partner & Nadica Mirceska, Senior Associate
Property Risk Management Strategies for Brokers
2 April 2025
Learning Objectives:
How to identify risks associated with the type of property?
- How can you assist your clients prepare for a survey?
- A relevant topic in the market. A case study.
Presenters: Bob Moretti - General Manager & Garry Hollins - Manager Insurance & Risk
Outsourcing & Offshore Staffing - How Brokers and Underwriters can improve productivity and scale without compromising quality
19 March 2025
Learning Objectives:
In this session, corporate insurance partner Philip Hopley will provide his insights into How do avoid failure, maintain control, understand the available models, and manage an international team.
Presenters: Daniel Breese - Director of Growth AS White global & Guest Speakers.
MCG Quantity Surveyors: Presenting of the latest quarters Under Insurance Data
19 February 2025
Learning Objectives
- Identify Market trends
- Analyse data collected and identify opportunities for financial products
- Develop a clients understanding of under insurance risks
- Identify Risks for negotiation with clients
Clyde & Co: Risk & Reward for Underwriters on the current state of the Construction Industry
14 February 2024
Webinar focuses on the state of the Construction Industry in Australia, covering:
- Current economic factors
- Regulatory changes
- Future claims trends and avoiding risk
- Insurance impacts
Clyde & Co: Subrogation, Control and the Distribution of Recovered amounts: An Australian Perspective
11 February 2025
The presentation will briefly consider the relevant principles involved in enforcing the right of subrogation, timing and how recovered amounts are to be distributed and provide practical tips to avoid unnecessary costs and delays.
Presenters: Hannes Marais (Partner) & Kaitlin Rolandsen (Senior Associate)
Sparke Helmore: Regulatory spotlight turns to delegated authorities - CPS230, DDO and beyond.
29 January 2025
With the imminent commencement of CPS230 for the insurance market in July 2025 and the heightened focus of the regulators on third party insurance distribution arrangements (from ASIC’s focus on end-to-end product governance under the DDO and cyber risk management to APRA’s pursuit of capital charges for poor oversight of delegated underwriting arrangements), underwriting agencies should be expecting closer attention from capital providers, impacting contracting arrangements, product ownership and oversight and risk management and audit arrangements.
Learning objectives: The session should provide agencies with an understanding of the current regulatory context driving the focus on underwriting agencies and provide some practical guidance to prepare agencies to deal with the expectations of capacity providers driven by CPS230 and other regulatory compliance needs.
Johns Lyng Group Webinar - Behind the scenes: Complex make safe, restoration & repair processes
17 September 2024
