Hi UAC member,
The 2025 Brisbane Market Exchange was nothing short of a standout success. With all 140 exhibitor tables sold out, a first for UAC, and 504 brokers registering through our event app, the energy at the Brisbane Convention & Exhibition Centre was electric. Across five hours of nonstop connections and conversations, 406 brokers came through the doors, creating a real buzz of engagement that echoed throughout the venue. We are already in discussions with BCEC to secure a larger space for 2026 to meet the growing demand.
Brisbane Market Exchange – prizewinners
- Isabella Bates from T&G Insurance Brokers – Lego sets
- Zerry Berryman from Gallagher – $350 voucher
- Allison McDonnell from Gow-Gates Insurance Brokers – $250 voucher
Survey Winners: $100 Visa Voucher:
Thakor Bhaga – Asure
Belinda Cox – Aviso Specialty
Manisha Sharma – Link Insurance
Glen Ryan – Austcover
Tom Knox – Business Insurance Specialists
The UAC 2025 Adelaide Market Exchange is filling up quickly. If you’re unsure whether you’ve secured a table or have any questions, feel free to reach out to traceyclaridge@uac.org.au.
The UAC Event App for the Adelaide Market Exchange is now live. Please help us spread the word by sharing it with your broker network.
UAC Procare Employee Assistance Program (EAP)
Reminder, we have launched the UAC Procare Employee Assistance Program (EAP) – a completely free and confidential mental health support service available to all UAC members and their employees.
At UAC, we are committed to supporting the wellbeing of our members, and this
initiative ensures that every individual has access to professional mental health support, regardless of whether their organisation has an existing EAP in place.
UAC Member Advantage
Earlier this month we also proudly launched UAC Member Advantage, another way we’re giving back to ensure your UAC membership delivers real, tangible value.
This fantastic new benefit is designed to help you save money on everyday expenses with exclusive discounts on groceries, travel and more. It’s all part of our commitment to supporting our members beyond the events calendar, making membership not just worthwhile, but rewarding.
If you haven’t joined via the EDM sent 2 July, please email admin@uac.org.au for the unique UAC QR and link available to all UAC members.
UAC Bank Detail Changes
UAC’s bank details have changed. Payments must now be made to our Macquarie Bank account (previously NAB).
BSB: 182 222 Account Number: 306 213 398
If you require further information, please contact traceyclaridge@uac.org.au or 0433 447 574.
Meet the new faces in our community
Welcome to New Business Service Members
Better Broker – we’re changing the game for Authorised Representatives (ARs).
You deserve more than just a license-you deserve a partner committed to your growth. That’s why we provide a full suite of support services tailored to help you build, grow, and scale your business with confidence. Read more
Drive Legal – is a national law firm specialising in all aspects of insurance law, providing tailored legal services to underwriting agencies, insurers, claims managers, and other professional service providers across Australia. Read more
MAYDAY Recruitment – MAYDAY’s leadership team brings over 60 years of combined recruitment experience in Australia, earning a reputation for integrity, deep industry knowledge, and exceptional service. Read more
RCC National delivers a wide range of building and restoration services throughout Australia. Our variety of office locations ensures localised support for metro, regional and rural communities. We provide tailored solutions for residential, commercial, and industrial clients by leveraging the expertise of our two main divisions: RCC National & BluBay Group. Read more
ANZIIF General Insurance Breakfast
What a morning at the ANZIIF General Insurance Breakfast on Wednesday – topped off by a huge win for underwriting agencies!
Congratulations to our CEO, Jenny Bax, who took out the Insurance Showdown title, proudly representing the agency sector. 👑👏
Let’s be honest – the real winners were insurers, agencies, and brokers alike. Because at the end of the day, we need each other to continue to support and drive this industry forward.
A big thank you to ANZIIF for hosting such a fantastic event, to Kimberley Jonsson for expertly moderating, and to Richard Klipin and Matthew O’Sullivan for being great competitors.
Here’s to strong leadership and a strong future for agencies!
Inside UAC: Member Highlights & Headlines
ARAG – German agency quits Australia as business falls short Full article – Insurance news
Coast Insurance – Life Sciences is an exciting and dynamic sector that is continuously evolving and innovating to create new products that are both saving and improving lives. Read more
Crawford & Company – Strategic update – HBA Legal ownership transition.
As part of Crawford Australia’s ongoing evolution and to focus on our core strengths, we have transitioned ownership of HBA Legal to its internal partner group.
This change reflects our commitment to simplifying operations and investing in the areas where we can deliver the greatest value to our clients. The transition has been carefully managed to maintain continuity, and there will be no disruption to your services or points of contact.
We are currently formalising arrangements to support ongoing cooperation with HBA Legal and to maintain the strong working relationships that have been built over time.
Crawford & Company – Claims Inflation Update – July Edition: Delays, disruption and demand in 2025. The forces driving claims inflation in Australia. Full article & report
Entsia – Insurance technology provider Entsia has been recognised as Technology Standout in Celent’s latest Asia-Pacific report on insurance policy administration systems. The report commended Entsia for delivering scalability, reliability, and security to its customers while enabling fast, configurable market entry and seamless insurance product distribution. Read more
FiveSigma – announces latest partnership with Liberate Voice AI
https://fivesigmalabs.com/blog/liberate-and-five-sigma-forge-a-strategic-partnership-in-insurance-claims-automation-with-voice-ai/
Additional blogs from FiveSigma:
– Summertime Effectiveness: Enhancing Claims Handling with AI Agents
– 2025 is the Year of the AI Agent in Insurance Claims Management
PassportCard – July newsletter available Read More
Xceedance – Millennium Information Services (MIS), a subsidiary of Xceedance, has made a strategic investment in DigsFact to enhance its property inspection capabilities through AI-driven virtual inspections. The partnership will integrate DigsFact’s InstaBud solution with MIS’s underwriting platform, enabling faster, scalable, and more efficient risk assessments for insurers. Read more
Got News to Share?
We love celebrating our members successes! If you’ve got news, announcements, product updates, or media coverage to share, send the details (and any relevant links) to admin@uac.org.au
Your news will be featured in our upcoming UAC Newsletter or added to the ‘What’s New from Members’ section on the website – a great way to be noticed by the wider industry!