Presenter: Caroline Healy - CEO at We Are Savvy Presentation Summary Marketing doesn’t have to be complicated — but it does need to be clever. In this session, we’ll cut through the noise and share practical, proven marketing strategies that actually help insurance businesses grow. Whether you’re looking to attract new clients, re-engage existing ones, […]

Presenter: Bob Anderson - BRM Services Emerging risks rarely appear overnight. They evolve through identifiable stages — from early awareness to regulation and long-term control. The Emerging Risk Lifecycle Review tracks how new threats develop, gain visibility, and move through phases of recognition, harm, and mitigation. Typically, risks progress through four stages: Stage 1 – […]

Presenter: Jehan-Philippe Wood - Partner Emerging Risks – The Benefits and Risks of Artificial Intelligence This webinar explores the evolving landscape of artificial intelligence (AI) and its implications for the insurance and professional services sectors. Delivered by legal experts, it will unpack the emerging risks associated with AI technologies, including regulatory challenges, ethical considerations, liability […]

Presenter: Damien Cullen - Head of Strategic Partnerships & John Schroder - Head of Underwriting, Product & Pricing Businesses are more than their ANZSIC codes. This webinar explores how shifting from assumption to understanding helps brokers uncover the real factors driving risk — from day-to-day operations to workplace culture. It highlights the difference between assumed […]

Presenter: Marjana Cvetanoska - Founder/CEO at Corporate Overhaul Presentation Summary To equip financial services professionals with the knowledge and practical skills needed to effectively manage complaints lodged with the Australian Financial Complaints Authority (AFCA), ensuring compliance, timely resolution, and improved client outcomes. Learning Objectives Understand AFCA’s role as an external dispute resolution body and its […]