Presenter: Luke Preson (Partner), Carter Newell Presentation Summary In 2023, the scope of the Unfair Contract Terms regime under the Australian Consumer Law was significantly expanded and, at the same time, extended to financial products including policies of insurance. With the 2025 Full Federal Court appeal judgment in ASIC v Auto & General Insurance Company […]
The NEW UAC Market Exchange App is available for broker registration for the market exchange and supports scanning exhibitor QR codes. https://registration.crowdcomms.com/uacbnemx2026/register Certificates will be issued 2-3 weeks post the market exchange electronically using data from the App. Minimum 25 scans. 5 NIBA CPD points Any questions relating to the Market Exchange, contact Tracey Claridge: […]
Presenters: Jordan Penny (National Sales Manager) & Jamie Draper (Director) Learning Objectives Build a deeper understanding of Trade Credit Insurance Learn how you can protect your customers credit risk Understand limitations of Trade Credit Insurance See how Trade Credit Insurance can support business growth Registrations: Microsoft Virtual Events Powered by Teams
Presenters: Matt Ellis (Partner), Brad Vinning (Partner) - Sparke Helmore Lawyers & John Phillipsz - Managing Director and Head of Howden RE Australia Presentation Summary: M&A activity in the insurance intermediary market continues to accelerate, driven by strong investor appetite and the growing maturity of the Managing General Agent (MGA) model. With niche product lines, […]
Presenters: TBC Presentation Summary Worker to worker claims remain one of the most challenging areas within labour hire, marked by complex contractual arrangements, shifting liability, and rising claim costs. A single misstep can result in significant exposure and financial impact. This session will unpack the key legal principles underpinning worker to worker claims, explore recent […]
Presenters: Sean Hayes (Head of Tetra Claims) & Dan Evans (Insurance Lawyer) - Law Squared Presentation Summary In 2024, Lloyd’s elevated Claims Management to its fifth Operating Pillar, signalling a fundamental shift in how claims performance, governance, and strategic alignment are assessed across the market. These revisions underscore a fundamental shift, positioning claims as a […]
Presenters: Glyn Lloyd (Head of Product Recall and Complex Product – Liability, Australia) & Martin Stebbings (National Executive Adjuster – Liability) - Charles Taylor Adjusting Presentation Summary: "From Spill to Thrill: Unearthing Liability in Environmental Claims" explores the journey of environmental liability claims from the initial incident to resolution. It covers key phases, including identifying […]
The NEW UAC Market Exchange App is available for broker registration for the market exchange and supports scanning exhibitor QR codes. https://registration.crowdcomms.com/uacadlmx2026/register Certificates will be issued 2-3 weeks post the market exchange electronically using data from the App. Minimum 15 scans. 5 NIBA CPD points Any questions relating to the Market Exchange, contact Tracey Claridge: […]
Presenter: Tim Weber (Project Manager) - OptiRestore Learning Objective Getting your head around restoration approaches, methods, terminology & grow your learning in dealing with this type of supplier when managing property damage claims & events. Registrations: Microsoft Virtual Events Powered by Teams
Presenter: Andrew Smith (Director & Co-Owner) - HAYLO People Presentation Summary Join HAYLO People as we unveil the findings of our 2026 General Insurance Talent Insights & Salary Survey. This exclusive session explores the forces shaping Australia’s Insurance workforce, from evolving salary benchmarks and benefit trends to the transformative impacts of AI and automation. Attendees […]
Presenters: Owen Boak (Senior Assessment Consultant) & Christine Boak (Senior Assesment Consultant) - Elements Group Presentation Summary From Assessment to Resolution: How the Right Actions at the Right Time Reduce Claim Costs and outcomes Learning Objectives Pre loss risk assessments and the use of digital twins The importance of prompt action following a loss Pre […]
Presenter: Michael Polorotoff (Partner) - Moray & Agnew Lawyers Presentation Summary An introduction to fundamental provisions on the Insurance Contracts Act Registrations: https://events.teams.microsoft.com/event/c4ecda39-13bd-4289-a33a-973ffabce432@6d96f8f2-00e8-4ea1-9ba7-fd86f83ec1b3