Innovation Group

Website: www.innovation-group.au
Address: Level 15, 8 Exhibition Street, Melbourne 3000

Innovation Group Australia, provides end-to-end motor claims handling from start to finish, including 365, 24/7 omnichannel customer service, an approved repairer network, and highly streamlined claims management. Our solutions save you time and money so that you can deliver outstanding service to your customer that goes beyond their expectations.

Harnessing the latest technology, our claims management teams deliver a holistic and successful claims experience. We deal with all the major insurance companies, brokers, and fleet management companies. We have several partnerships to coordinate breakdowns with roadside assistance suppliers, tyre replacements, windscreen and glass suppliers, salvage companies and finally our network of collision repairers. We connect you to our world-class supply and repairer network means there is a qualified repairer always available in your customer’s area. Our experienced and sensitive claims handlers are available around the clock to help brokers and customers with informed, expert advice on their claim.

Innovation Group Australia, is focused on connectivity, collaboration, communication, and transparency with proven client satisfactory results. Therefore, we believe it is vital that you choose the right third-party administrator to manage your motor claims. The service we provide will have a positive impact on your business. By freeing you up from managing complicated, time-consuming claims you can focus on the more important aspects of your business, service offering, clientele or fleet management.

Claims and telematics data can be a valuable tool for brokers and insurers in determining insurance premiums. With Innovation Group Australia, we can also include telematics and driver behaviour data with the use of our Mentor product by Solera eDriving. An award-winning digital app that helps fleet operators and owners improve driver behaviour and reduces the number of on road incidents.

At Innovation Group we save you time, we save you money and cost, we save you resources. We are your one-stop-shop between accident and claims management, roadside breakdown and risk management.

Contacts
Drew​ Schnehage
Managing Director ‑ Australia
T:+61 3 8866 8973
M: +61 (0) 499 599 829
drew.schnehage@innovation.group