Affinda

Website: https://www.affinda.com/
Address: Level 4, 180 Flinders Street, Melbourne VIC 3000

Turn complex submissions into trusted underwriting data

Affinda helps underwriting agencies, brokers and insurance service providers turn document-heavy operations into decisions. The platform extracts, validates, transforms and routes information from submissions, claims files, broker correspondence, forms and other unstructured document packs into the systems teams already use.

Workflows include claim lodgements, certificates of currency, renewal pack processing, mid-term adjustments, broker submissions, onboarding and KYC, and compliance and audit support.

Built for regulated, high-volume environments, Affinda supports straight-through processing where data is validated, traceable and grounded back to the source document. When something needs attention, exceptions are routed for human review with the relevant evidence attached. Teams configure extraction, business rules and integrations quickly with the Affinda agent – without replacing core systems or manual rekeying.

The result is less rework, clearer visibility over exceptions, confidence to move faster at scale and more time spent on risk decisions and new business rather than data entry – the work that actually grows the book.

Affinda Platform capabilities include:

• Document splitting and classification: break bundled submission packs into individual documents, then identify each document type so the right extraction fields, rules and workflow apply.
• Handwriting recognition: read handwritten text, signatures, checkboxes, approvals and certifications in context.
• Table extraction: capture structured data from messy tables, schedules, line items and multi-row fields without rigid templates.
• Data transformations: clean and standardise names, addresses, policy numbers, IDs and more before they move downstream.
• Data matching: check extracted values against trusted systems of record, such as policy, claims, CRM, ERP or vendor data.
• Validation rules: apply business rules before data reaches downstream systems, so incomplete or inconsistent records are caught earlier.
• Human review for exceptions: route only the documents that need attention to a reviewer, with the failed rule and source document attached. Corrections become reusable instructions for the workflow, so repeated exceptions are less likely.
• Easy to set up, flexible to connect: the Affinda agent helps teams configure document workflows in plain language, then connect clean data into the systems they already use, with no-code options or API support when needed.
• Enterprise-grade security: Affinda is ISO 27001:2022 certified, SOC 2 Type II and GDPR compliant, with encryption, MFA, monitoring and flexible deployment options for regulated document workflows.
• Australian data residency: host and process on Affinda’s Australian instance, with controls available to keep data within region. Dedicated tenants and private cloud available for enterprise.

Contact:
Jake Bando
Account Executive – Affinda Platform
0458 585 599
jake.bando@affinda.com