The exclusive alliance enables a seamless tech-enabled process throughout the entire claim lifecycle and is only available via Eberl Claims Service to US insurance carriers.
SYDNEY, AU- September 26, 2022 – Wilbur, a leading global claims technology provider, announced a strategic partnership agreement and exclusive license with US property claims adjusting provider Eberl Claims Service to integrate with its technology to streamline the claims management process. This strategic partnership empowers Eberl’s claims operations with a proprietary technology platform and integrated supplier network to drive a state-of-the-art claims management experience for carriers and their policyholders within the United States.
The deal provides a great opportunity for Wilbur to expand its global footprint with one of the top IA firms in the United States. It also brings Wilbur’s innovative solutions to more carriers and policyholders throughout the US, helping to significantly grow the brand in that market.
Wilbur Founder Brian Siemsen, said, ‘The future of claims is now in the hands of tech-enabled services, and Wilbur has been at its forefront in Australia. Partnering up with Eberl helps bring this vision into reality in the US market.
This exclusive alliance will fuel a better claim experience for policyholders and Eberl partners by driving a seamless process throughout the entire claim lifecycle.
Chris Bergeon, Eberl’s President, said, “Many of our carrier partners are looking for better connectivity between their policyholders and the suppliers often involved in the claims process. Our partnership with Wilbur helps empower our end-to-end capabilities as we continue to drive claim handling efficiency, accuracy, and customer satisfaction to a new level.”
Wilbur integrates its technology with a high quality, trusted supplier network to deliver the right claim solution for carriers of all sizes. From first notice and mitigation to virtual or field adjusting and even full repair, the solution connects all parties to a claim while integrating with existing carrier core systems. By connecting desk adjusters with policyholders through virtual live collaboration and documentation technology, claims are handled the right way, every time.
Wilbur provides a modular and connectable ecosystem of technology products and solutions that solve everyday disruption for leading businesses in Australia, the USA, New Zealand, and South Africa.
Whether it’s insurance claims, repairs, maintenance, or any other disruption, Wilbur gets customers back to normal faster. Our suite of flexible, modular and connectable platforms help clients connect the dots earlier to find the right solution – delivering better outcomes for everyone, at scale. For the seen and the unforeseen. For the predictable and the unpredictable. Where there’s Wilbur, there’s a way. For more information on Wilbur, visit www.wilbur.io
Wilbur is proud to be a part of the Claim Central Consolidated (CCC) group of companies. CCC is a global leader in TPA, property, motor, cyber and SME insurance claims services, technology, and data insights. Learn more at www.claimcentral.com.au
ABOUT EBERL CLAIMS SERVICE
Eberl provides customized claims adjusting services for Residential/Commercial Property, Casualty/Liability, Transportation, Inland Marine, Catastrophe, Auto/Material Damage, Desk Adjusting, Dispute Resolution, and Third-Party Administration claims. The firm works over 200,000 claims annually and offers a full e-suite of claims handling solutions. For more information, visit http://www.eberls.com.