• Importance of Trade Credit Insurance – Protecting your clients credit risk

    Presenters: Jordan Penny - National Sales Manager & Jamie Draper - Director Presentation summary: Why Trade Credit Insurance is important in a business that deals on Credit terms. How to mitigate there risk when it comes to extending credit terms. How a business can grow into a new market using Trade Credit Insurance How claims […]

  • UAC 2026 Hobart Market Exchange

    Hotel Grand Chancellor Hobart 1 Davey Street, Hobart, TAS

    The NEW UAC Market Exchange App is available for broker registration for the market exchange and supports scanning exhibitor QR codes. https://registration.crowdcomms.com/uachbamx2026/register Certificates will be issued 2-3 weeks post the market exchange electronically using data from the App. Minimum 15 scans. 5 NIBA CPD points Any questions relating to the Market Exchange, contact Tracey Claridge: […]

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  • Smarter Claims Management or Creating Problems Faster? The Reality of AI Adoption

    Presenters: TBC AI is being rapidly adopted across the insurance and claims market, with significant investment being made in new tools, automation and data-driven processes. But is it delivering meaningful transformation for frontline claims teams and end customers, or simply helping the industry move faster around the same underlying issues? This session will explore the […]

  • 2026’s Top 5 mistakes in Fleet Repair (and how to avoid them)

    Presenter: Colin Potts, National Commercial Manager Discover the Top 5 mistakes that Fleet Managers make in fleet repair so that you can better service/advise your existing fleet clients and expand your service in this area by attracting better quality prospects. Learning Objectives Identifying the Top 5 mistakes Fleet Managers make when managing collision repair. Practical […]

  • AI in insurance: beyond the hype to real broker impact

    Presenters: Tim Mole, Head of Data & AI & Kathryn Considine, Business Development Manager How brokers can adopt AI to enhance efficiency, reduce administrative friction, and deliver better advice to clients - not just implementing tools, but building the skills and change management practices to use them effectively. Practical guidance on adopting AI thoughtfully and […]

  • The Anatomy of a Breach – A Practical Walkthrough of a Cyber Incident

    Presenters: Kirsten Maley - Claims Director UK & Australia Anthony Wall, Head of Underwriting, Australia Ellen Brookes, Claims Specialist, Australia A practical walkthrough of a real cyber incident, exploring how cyber risks are assessed before a policy is bound, what actually happens during the first hours and days of a cyber attack, and how underwriting, […]

  • Knowing Your Marketing Options to Drive Growth

    Presenter: Caroline Healy - CEO When it comes to marketing your insurance business, the options can feel endless — and expensive. But not every channel or strategy suits every business. In this practical session, we’ll explore how to choose the right marketing mix to reach your ideal clients and support business growth. You’ll discover: 1. […]

  • Broking 2030

    Presenter: TBC What does the future of Australian broking look like? This webinar traces a decade of Australian broking trends against global benchmarks, unpacks the headline challenges reshaping the market today, and explores approaches to tackling them. Brokers and underwriting agencies will walk away with practical insights to help plan their next five years. For […]

  • The Claims Advantage: Helping Brokers Deliver Better Outcomes for Clients

    Presenters: Mitchell Campbell-Grey - Claims Operations Manager VIC/TAS George Grasso - EGM Claims and Procurement Claims represent the moment of truth in the insurance relationship. While policy placement is important, a broker's value is often most evident when a client experiences a loss and requires support through the claims process. This webinar will explore the […]

  • UAC 2026 Geelong Market Exchange

    Geelong Convention & Event Centre - Nyaal Banyul 80 Western Beach Road, Geelong, VIC

    The NEW UAC Market Exchange App is available for broker registration for the market exchange and supports scanning exhibitor QR codes. https://registration.crowdcomms.com/uacgeemx2026 Certificates will be issued 2-3 weeks post the market exchange electronically using data from the App. Minimum 15 scans. 5 NIBA CPD points Any questions relating to the Market Exchange, contact Tracey Claridge: […]

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  • UAC IIS 2026 Perth Market Exchange

    Optus Stadium 33 Victoria Park Drive, Burswood, WA

    The NEW UAC Market Exchange App is available for broker registration for the market exchange and supports scanning exhibitor QR codes. https://registration.crowdcomms.com/uacpermx2026 Certificates will be issued 2-3 weeks post the market exchange electronically using data from the App. Minimum 25 scans. 5 NIBA CPD points Any questions relating to the Market Exchange, contact Tracey Claridge: […]

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