Presenter: Drew Schnehage, Sales Director for Australasia - Insure Connect Services (ICS) The insurance industry continues to face talent shortages, increasing customer expectations, cost pressures and the need to improve operational efficiency. This webinar explores how insurance businesses can create a modern workforce model by effectively integrating local teams, remote talent, artificial intelligence and automation. […]
Presenter: Nitin Aggarwal – Vice President, Architecture Services, Xceedance Ready to demystify Generative AI? The first of this four-part webinar series from Xceedance and the UAC cuts through the hype to deliver what insurance professionals really need to know. Discover how GenAI and Large Language Models actually work - no technical degree required. Explore real […]
Presenters: Daniel Joiner – General Manager – WA Amelia Stone – Operations Manager – East Andreanna Murphy – BDM This UAA webinar is designed to address common broker knowledge gaps in Blanket Hired in Plant (HIP) insurance. The session will cover: Overview of Blanket Hired in Plant cover and how it is structured Key rating […]
The NEW UAC Market Exchange App is available for broker registration for the market exchange and supports scanning exhibitor QR codes. https://registration.crowdcomms.com/uacadlmx2026/register Certificates will be issued 2-3 weeks post the market exchange electronically using data from the App. Minimum 15 scans. 5 NIBA CPD points Any questions relating to the Market Exchange, contact Tracey Claridge: […]
Presenter: Tirath Singh - Group Head - IT Infrastructure, Services & Security, Xceedance AI promises transformation, but are you prepared for its hidden risks? This essential webinar tackles the critical questions every insurance professional must answer. Explore the ethical minefield of fairness, transparency, and accountability when algorithms influence decisions. Understand data privacy essentials and learn […]
Presenter: Tim Weber (Project Manager) - OptiRestore Learning Objective Getting your head around restoration approaches, methods, terminology & grow your learning in dealing with this type of supplier when managing property damage claims & events. Registrations: Microsoft Virtual Events Powered by Teams
Presenters: Olivia Clinton - National Account Manager - Brokers. Tarni Taylor - Make Safe Operations Manager Daniel Fiteni - RestorX Major Loss Operations Manager Chaos to Control demonstrates how early engagement and rapid response from our reactive teams reduces claim costs, limits further damage, and improves customer outcomes. By deploying immediate make safe measures and […]
Presenter: Andrew Smith (Director & Co-Owner) - HAYLO People Presentation Summary Join HAYLO People as we unveil the findings of our 2026 General Insurance Talent Insights & Salary Survey. This exclusive session explores the forces shaping Australia’s Insurance workforce, from evolving salary benchmarks and benefit trends to the transformative impacts of AI and automation. Attendees […]
Presenter: Diwarka Sinha – Solutions Architect, Xceedance Stop getting mediocre AI outputs, and start commanding exceptional results. This hands-on webinar reveals the science behind effective prompting, transforming how you communicate with AI tools. Learn why small wording changes deliver dramatically different outcomes. Master powerful techniques to unlock AI’s potential: zero-shot, few-shot, chain-of-thought, and role prompting. […]
Presenters: Owen Boak (Senior Assessment Consultant) & Christine Boak (Senior Assesment Consultant) - Elements Group Presentation Summary From Assessment to Resolution: How the Right Actions at the Right Time Reduce Claim Costs and outcomes Learning Objectives Pre loss risk assessments and the use of digital twins The importance of prompt action following a loss Pre […]
Presenter: Matthew Pokarier | Principal Lawyer – Meridian Lawyers Delivered by Meridian Lawyers’ cyber insurance expert, this webinar will examine the evolving cyber risk landscape and the implications for brokers, underwriters, and claims teams. As cyber risk continues to move beyond IT and not whole of business governance, this session will explore the latest trends […]
Presenters: TBC Move beyond theory and see AI transforming insurance right now. This final webinar in the four-part series from Xceedance and the UAC takes you inside real implementations across underwriting, claims, distribution, and operations. Learn from others' successes and failures through candid case study analysis. Discover what actually works and the pitfalls to avoid. […]