Address: Level 15, 8 Exhibition Street, Melbourne VIC 3000

We make the insurance claims journey simple for your customers, saving you time and money. Go beyond your customer’s expectations with our motor claims administration solutions.

Innovation Group provides end-to-end handling for claims from start to finish, including 365, 24/7 omnichannel customer service, an approved repairer network, and highly streamlined claims management. Our solutions save you time and money so that you can deliver outstanding service to your customer that goes beyond their expectations.

Let us take the hassle out of home and property repairs. Innovation Group takes care of every stage of the home and property claim management journey, giving your customers peace of mind and reassurance that their claim never gets lost or delayed by administrative hurdles. Benefit from speedier claim resolution, access to a wide repairer network, and dynamic data insights. Whether it’s motor or property damage assessment, instant access to qualified repairers, restoration management, loss adjusting services, subsidence management or broker administration, Innovation Group gives you unparalleled expertise and time-saving insurance solutions that will reduce costs and boost your bottom line.

We connect you to our world-class supply and repairer network means there is a qualified repairer always available in your customer’s area. Our experienced and sensitive claims handlers are available around the clock to help brokers and customers with informed, expert advice on their claim.

Innovation Group handles vast claim volumes every year on behalf of our clients, saving them millions of dollars with super-efficient, customer-focused service delivery. Discover how Innovation Group’s motor and property insurance solutions can transform your business with lower costs, increased efficiency and high-quality data insight.

Name: Drew​ Schnehage
Title: Managing Director ‑ Australia
Phone: +61 3 8866 8973
Mobile: +61 (0) 499 599 829