Address: Level 18, 383 Kent Street, Sydney NSW 2000

When you work with Crawford, you stay ahead of claims challenges with innovation that moves you forward and specialised experts at your side.

Crawford is constantly uncovering new solutions to make handling claims easier and more cost effective.

  • For 80 years, Crawford has been trusted by brokers, insurers and corporations. It is the world’s largest publicly-listed claims management business. Across Australia, Crawford offers:
    Loss adjusting – property, specialty, large and complex loss, catastrophe response
  • Third party administration (Crawford TPA is a Lloyd’s accredited provider)
  • Forensic accounting including business interruption expertise
  • Managed repair services (Contractor Connection)
  • Building consultancy (CRD Building Consultants)
  • Legal services (HBA Legal)

Crawford is the only provider in Australia to offer services across the entire claim lifecycle – from ‘first notification of loss’ through to the Supreme Court.

Crawford is known for:

  • Quality That Sets Industry Benchmarks
    Expect consistent, quality service, delivered promptly. Crawford’s unique combination of innovation and expertise makes it possible.
  • Expertise That is Deep and Eminent
    Depend on people who understand the industry and your business.
  • Digital That Simplifies
    Gain advanced capabilities that simplify every part of the claims process. Even the most aggravating ones.

With technology and service that feels like you, you can trust Crawford to care for your customers as a seamless extension of your brand.

Are you ready to reimagine your entire claims process with the help of simplified solutions from a partner with almost a century of industry know-how?  Get in touch today.

Key Contacts:

Name: Tim Jarman
Title: President, Crawford Australia
Phone: +61 429 138 857

Name:Scott Shepherd
Title: Head of Property
Phone: +61 434 560 803

Name: Craig McLeod,
Title: Head of Specialty
Phone: +61 419 738 409

Name: Tim Butler
Title: Head of Contractor Connection & CRD
Phone: +61 1300 729 239
Mobile: +61 0427  624 607

Name: Sean Hayes,
Title: Head of Crawford TPA
Phone: +61 0411 010 270

Name: Nathan Hepple
Title: Director, HBA Legal
Phone: +61 413 318 184

Name: James Merchant
Title: Chief Client Officer
Phone: +61 429 605 027