Custom Home Insurance

ABN: 15 096 726 895
AFSL Number or NZ IRD Number: 234437
Level 21, 150 Lonsdale Street, Melbourne, VIC, Australia 3000
Postal Address:

GPO Box 3208, Melbourne Vic 3001


Custom Home Insurance is a specialist provider of home insurance products, designed for owner occupiers and residential investment property owners. Different homeowners have different needs, so Custom Home works with brokers to create flexible solutions for every client.

Cover for owner occupiers
A home is more than bricks and mortar, it’s a place where family is nurtured and memories made. Custom Home Insurance offers two levels of cover that can be customised to meet homeowners’ specific needs. Choose from:

  • Extra Care: Cover for specific, defined events.
  • Elite Care: Comprehensive cover for accidental loss and damage.

Cover for landlords
Landlord insurance is a tailored product designed for owners of residential investment properties. It provides protection for residential buildings and cover for landlords' tenant-related losses, eg loss of rent due to tenants breaking their leases or being evicted, and damage caused to landlords' contents by tenants.

Features are:

  • Flood cover automatically included if the risk is accepted
  • Policy cover for short-term holiday rentals or holiday homes, including approved Airbnb and Stayz residences
  • $20m liability protection
  • Building cover automatically includes up to $10,000 landlords' contents cover
  • Fusion of electric motors up to 15 years of age automatically included
  • Cover for loss or damage caused by tenants or their visitors
  • Theft or storm damage to contents in open air up to $2,000

Custom Home Insurance is a member of the Steadfast Underwriting Agencies group, underwritten by Chubb Insurance Australia Ltd.

ABN 23 001 642 020
AFSL 239687

Name: Michelle Griffiths
Title:   Team Leader
Phone:  03 9906 3704
Mobile: 0487 487 445

Name: Charlie Zerafa
Title:   Underwriter
Phone:  1300 00 2255

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