In late May, UAC asked agency member principals to complete a survey for Business Service member Clyde & Co about their experiences in the Covid-19 pandemic and what they expect the future of insurance will look like.

Thanks to all who participated. The results are now available. Download the report.

The survey shows what respondents think the ‘new normal’ will look like for the industry. The report explores:

  • Key pressure points for the insurance industry going forward
  • How will insurers and agencies be redesigned and transformed? What does that mean for their risk and financial profiles?
  • How will Covid-19 affect businesses in particular sectors? What will be their appetite for risk?
  • How will consumer demands and behaviours shift? Will that lead to a demand for new insurance products and services?