Underwriting Agencies Council Ltd

The Impact of Unfair Contract Terms legislation on Insurance Policies and Construction Contracts
2026-07-10 12:00 - 13:00 (Australia/Sydney)
Presenter: Luke Preson (Partner), Carter Newell
Presentation Summary
In 2023, the scope of the Unfair Contract Terms regime under the Australian Consumer Law was significantly expanded and, at the same time, extended to financial products including policies of insurance. With the 2025 Full Federal Court appeal judgment in ASIC v Auto & General Insurance Company Limited, the impact on insurers and brokers is becoming clearer.
Learning Objectives

Understand the expanded legislative framework
Analyse the implications for insurance policies
Assess the application to construction contracts
Evaluate compliance, risk and mitigation strategies
Reflect on commercial and regulatory impacts

Registrations: Microsoft Virtual Events Powered by Teams

UAC Prism x Cogneesol 2026 Brisbane Market Exchange
2026-07-14 09:00 - 14:00 | The Star Brisbane, 33 William Street, Brisbane, QLD, 4000
The NEW UAC Market Exchange App is available for broker registration for the market exchange and supports scanning exhibitor QR codes.
https://registration.crowdcomms.com/uacbnemx2026/register
Certificates will be issued 2-3 weeks post the market exchange electronically using data from the App. Minimum 25 scans.
5 NIBA CPD points
Any questions relating to the Market Exchange, contact Tracey Claridge: traceyclaridge@uac.org.au or mobile: 0433 447 574

Understanding Trade Credit Insurance, Why it's necessary and Capital TCS Referral program
2026-07-15 12:00 - 13:00
Presenters: Jordan Penny (National Sales Manager) & Jamie Draper (Director)
Learning Objectives

Build a deeper understanding of Trade Credit Insurance
Learn how you can protect your customers credit risk
Understand limitations of Trade Credit Insurance
See how Trade Credit Insurance can support business growth

Registrations: Microsoft Virtual Events Powered by Teams

M&A for MGAs: Opportunities and Risks in MGA Business Sales
2026-07-16 12:00 - 13:00
Presenters: Matt Ellis (Partner), Brad Vinning (Partner) – Sparke Helmore Lawyers & John Phillipsz – Managing Director and Head of Howden RE Australia
Presentation Summary:
M&A activity in the insurance intermediary market continues to accelerate, driven by strong investor appetite and the growing maturity of the Managing General Agent (MGA) model. With niche product lines, specialist underwriting expertise, and scalable distribution channels, MGAs are increasingly viewed as attractive acquisition targets for both strategic and financial investors.
In this session, Brad Vining and Matt Ellis, Partners at Sparke Helmore Lawyers, will be joined by John Phillipsz, Managing Director and Head of Howden RE Australia, to explore:
• The current state of the MGA market and key trends shaping M&A activity
• The commercial and legal drivers of investment and consolidation
• Common risks and due diligence challenges in MGA transactions
• Practical insights from recent deals and lessons for sellers and acquirers
This session will be particularly relevant for MGA owners, investors, and insurance professionals seeking to understand market dynamics and prepare for future opportunities in business sales and acquisitions.
Registrations: Microsoft Virtual Events Powered by Teams

Worker to Worker Claims: Navigating Labour Hire Risks and Responsibilities
2026-07-23 12:00 - 13:00
Presenters: TBC
Presentation Summary
Worker to worker claims remain one of the most challenging areas within labour hire, marked by complex contractual arrangements, shifting liability, and rising claim costs. A single misstep can result in significant exposure and financial impact.
This session will unpack the key legal principles underpinning worker to worker claims, explore recent case law trends, and examine how contractual structures and indemnities influence liability outcomes. Our lawyers will share practical insights, real-world examples, and emerging trends to help attendees better understand
coverage issues, identify risk factors, and manage claims with greater confidence.
Whether you’re involved in placing cover, assessing exposure, or managing claims, this session will equip you with the knowledge and tools to navigate the nuances of labour hire arrangements and mitigate risk in this high-stakes area.
Learning Objectives:

Spot coverage issues and risk factors early
Navigate liability with confidence
Apply proven strategies to manage claims effectively

Registrations: Microsoft Virtual Events Powered by Teams

Operationalising Lloyd’s Reforms & Driving Insurer Performance
2026-07-28 12:00 - 13:00
Presenters: Sean Hayes (Head of Tetra Claims) & Dan Evans (Insurance Lawyer) – Law Squared
Presentation Summary
In 2024, Lloyd’s elevated Claims Management to its fifth Operating Pillar, signalling a fundamental shift in how claims performance, governance, and strategic alignment are assessed across the market. These revisions underscore a fundamental shift, positioning claims as a core driver of market performance, strategic decision making and customer experience.
In this 60-minute session, Head of Tetra Claims – Sean Hayes and Law Squared Insurance Lawyer – Dan Evans, will unpack the evolution of Lloyd’s Claims Management Principle and explore what this means for underwriters, brokers, and delegated claims managers. We’ll examine how this change is reshaping accountability, transparency, and technology adoption across the value chain, and discuss practical steps to strengthen claims oversight, collaboration and data quality.
Learning Objectives:

Understand Lloyd’s 2024 reforms and the new expectations for claims performance.
Explore the strategic relationship between claims and underwriting outcomes.
Learn how technology and data are driving better reserving, reporting, and customer experiences.
Identify opportunities for brokers and underwriters to collaborate more effectively across the claims lifecycle.

From Spill to Thrill: Unearthing Liability in Environmental Claims
2026-07-30 12:00 - 13:00
Presenters: Glyn Lloyd (Head of Product Recall and Complex Product – Liability, Australia) & Martin Stebbings (National Executive Adjuster – Liability) – Charles Taylor Adjusting
Presentation Summary:
“From Spill to Thrill: Unearthing Liability in Environmental Claims” explores the journey of environmental liability claims from the initial incident to resolution. It covers key phases, including identifying potential liabilities, assessing damage, and navigating legal frameworks.
The session also touches on emerging trends in environmental legislation and insurance practices, highlighting the importance of proactive measures in minimising risk.
Learning Objectives
Attendees will gain insights into the roles of various stakeholders, risk management strategies, and real-life case studies that illustrate common challenges and successful outcomes.
Registrations: Microsoft Virtual Events Powered by Teams

UAC 2026 Adelaide Market Exchange
2026-08-12 09:00 - 14:00 | Adelaide Convention Centre, North Terrace, Adelaide, SA, 5000, Australia
The NEW UAC Market Exchange App is available for broker registration for the market exchange and supports scanning exhibitor QR codes.
https://registration.crowdcomms.com/uacadlmx2026/register
Certificates will be issued 2-3 weeks post the market exchange electronically using data from the App. Minimum 15 scans.
5 NIBA CPD points

Any questions relating to the Market Exchange, contact Tracey Claridge: traceyclaridge@uac.org.au or mobile: 0433 447 574

Restoration Basics
2026-08-17 12:00 - 13:00
Presenter: Tim Weber (Project Manager) – OptiRestore
Learning Objective
Getting your head around restoration approaches, methods, terminology & grow your learning in dealing with this type of supplier when managing property damage claims & events.
Registrations: Microsoft Virtual Events Powered by Teams

HAYLO People Talent Insights & Salary Survey 2026
2026-08-20 12:00 - 13:00
Presenter: Andrew Smith (Director & Co-Owner) – HAYLO People
Presentation Summary
Join HAYLO People as we unveil the findings of our 2026 General Insurance Talent Insights & Salary Survey. This exclusive session explores the forces shaping Australia’s Insurance workforce, from evolving salary benchmarks and benefit trends to the transformative impacts of AI and automation.
Attendees will gain practical, data-driven insights to guide workforce planning, enhance retention, and position their business as an employer of choice in a fast-changing market.
Learning Objectives

Understand: The latest salary benchmarks, benefits, and candidate motivators shaping the 2026 Insurance employment landscape.
Analyse: The impact of the ever-changing demands across the General Insurance industry and the impact these on roles, required skills, and attraction strategies.
Apply: Workforce data to strengthen planning, retention, and recruitment decisions.
Enhance: Strengthen your organisation’s position as an employer of choice through informed, competitive employment strategies.

Registrations: Microsoft Virtual Events Powered by Teams

Before, During, and After the Loss: A Collaborative Approach to Prevention and Response
2026-08-24 12:00 - 13:00
Presenters: Owen Boak (Senior Assessment Consultant) & Christine Boak (Senior Assesment Consultant) – Elements Group
Presentation Summary
From Assessment to Resolution: How the Right Actions at the Right Time Reduce Claim Costs and outcomes
Learning Objectives

Pre loss risk assessments and the use of digital twins
The importance of prompt action following a loss
Pre loss planning / mitigation to prevent or limit loss
The ability of claims responders to limit loss following a claimed event and obstacles to this process
Collaborative approaches how does this look in the real world.
Case studies relating to losses

Registrations: https://events.teams.microsoft.com/event/2e6d56d7-1d38-47e2-a137-af6c52779557@6d96f8f2-00e8-4ea1-9ba7-fd86f83ec1b3

Insurance Contracts Act Fundamentals
2026-08-28 12:00 - 13:00
Presenter: Michael Polorotoff (Partner) – Moray & Agnew Lawyers
Presentation Summary
An introduction to fundamental provisions on the Insurance Contracts Act
Registrations: https://events.teams.microsoft.com/event/c4ecda39-13bd-4289-a33a-973ffabce432@6d96f8f2-00e8-4ea1-9ba7-fd86f83ec1b3

UAC 2026 Hobart Market Exchange
2026-09-15 09:00 - 13:00 | Hotel Grand Chancellor Hobart, 1 Davey Street, Hobart, TAS, 7000
The NEW UAC Market Exchange App is available for broker registration for the market exchange and supports scanning exhibitor QR codes.
https://registration.crowdcomms.com/uachbamx2026/register
Certificates will be issued 2-3 weeks post the market exchange electronically using data from the App. Minimum 15 scans.
5 NIBA CPD points

Any questions relating to the Market Exchange, contact Tracey Claridge: traceyclaridge@uac.org.au or mobile: 0433 447 574

UAC 2026 Geelong Market Exchange
2026-10-08 09:00 - 13:00 | Geelong Convention & Event Centre – Nyaal Banyul, 80 Western Beach Road, Geelong, VIC, 3220
The NEW UAC Market Exchange App is available for broker registration for the market exchange and supports scanning exhibitor QR codes.
https://registration.crowdcomms.com/uacgeemx2026
Certificates will be issued 2-3 weeks post the market exchange electronically using data from the App. Minimum 15 scans.
5 NIBA CPD points
Any questions relating to the Market Exchange, contact Tracey Claridge: traceyclaridge@uac.org.au or mobile: 0433 447 574

UAC IIS 2026 Perth Market Exchange
2026-11-11 09:00 - 14:00 | Optus Stadium, 33 Victoria Park Drive, Burswood, WA, 6100
The NEW UAC Market Exchange App is available for broker registration for the market exchange and supports scanning exhibitor QR codes.
https://registration.crowdcomms.com/uacpermx2026
Certificates will be issued 2-3 weeks post the market exchange electronically using data from the App. Minimum 25 scans.
5 NIBA CPD points
Any questions relating to the Market Exchange, contact Tracey Claridge: traceyclaridge@uac.org.au or mobile: 0433 447 574
