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X-WR-CALDESC:Events for Underwriting Agencies Council Ltd
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BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260814T120000
DTEND;TZID=Australia/Sydney:20260814T130000
DTSTAMP:20260728T210727
CREATED:20260706T045344Z
LAST-MODIFIED:20260727T011601Z
UID:10000191-1786708800-1786712400@uac.org.au
SUMMARY:Responsible AI: Ethics\, Privacy & Regulation
DESCRIPTION:Presenter: Tirath Singh – Group Head – IT Infrastructure\, Services & Security\, Xceedance \nAI promises transformation\, but are you prepared for its hidden risks? This essential webinar tackles the critical questions every insurance professional must answer. \nExplore the ethical minefield of fairness\, transparency\, and accountability when algorithms influence decisions. Understand data privacy essentials and learn to protect sensitive customer information in an AI-powered world. Decode the regulatory landscape\, from the EU AI Act to NAIC guidelines\, before compliance gaps catch you out. Understand why explainability isn’t optional in regulated industries. \nLeave with a practical\, actionable framework for responsible AI use that protects your customers\, your organisation\, and your reputation. It’s essential knowledge for the AI age. \nLearning Objectives: \n\nUnderstand the ethical dimensions of using AI in professional contexts – fairness\, transparency\, and accountability\nIdentify key data privacy risks associated with AI tools\, especially when dealing with sensitive personal or health data\nKnow how to handle PII (Personal Identifiable Information) responsibility when using AI tools at work.\nUnderstand the current and emerging regulatory landscape\, including the EU AI Act and NAIC guidelines for insurers.\nRecognise what “explainability” means and why it matters for regulated industries like insurance\nDevelop a personal and team-level framework for responsible AI use in day-to-day work\n\nRegistrations: https://events.teams.microsoft.com/event/0dfcee9c-b30f-4300-9f36-e944b804946a@6d96f8f2-00e8-4ea1-9ba7-fd86f83ec1b3
URL:https://uac.org.au/event/responsible-ai-ethics-privacy-regulation/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/BSM-Members-logo/Xceedance-Logo.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260817T120000
DTEND;TZID=Australia/Sydney:20260817T130000
DTSTAMP:20260728T210727
CREATED:20260521T040920Z
LAST-MODIFIED:20260716T040915Z
UID:10000176-1786968000-1786971600@uac.org.au
SUMMARY:Restoration Basics
DESCRIPTION:Presenter: Tim Weber (Project Manager) – OptiRestore \nLearning Objective\nGetting your head around restoration approaches\, methods\, terminology & grow your learning in dealing with this type of supplier when managing property damage claims & events. \nRegistrations: Microsoft Virtual Events Powered by Teams
URL:https://uac.org.au/event/restoration-basics/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/Optirestore-e1784174933709.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260818T120000
DTEND;TZID=Australia/Sydney:20260818T130000
DTSTAMP:20260728T210727
CREATED:20260706T042129Z
LAST-MODIFIED:20260706T042147Z
UID:10000189-1787054400-1787058000@uac.org.au
SUMMARY:Chaos to Control
DESCRIPTION:Presenters: \n\nOlivia Clinton – National Account Manager – Brokers.\nTarni Taylor – Make Safe Operations Manager\nDaniel Fiteni – RestorX Major Loss Operations Manager\n\nChaos to Control demonstrates how early engagement and rapid response from our reactive teams reduces claim costs\, limits further damage\, and improves customer outcomes. \nBy deploying immediate make safe measures and leveraging Restorx restoration solutions\, we mitigate damage before it escalates\, reduce unnecessary replacements\, shorten claim lifecycles\, and deliver a more controlled\, efficient\, and cost-effective process\, all in aim to restore the property back to its original state.\nKey message: If we control the site early\, we control the claim outcome. The first few hours dictate the outcome of the claim. \nRegistrations: Microsoft Virtual Events Powered by Teams \n  \n  \n 
URL:https://uac.org.au/event/chaos-to-control/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/BSM-Members-logo/Johns-Lyng-group-Logo.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260820T120000
DTEND;TZID=Australia/Sydney:20260820T130000
DTSTAMP:20260728T210727
CREATED:20260521T033249Z
LAST-MODIFIED:20260521T033249Z
UID:10000174-1787227200-1787230800@uac.org.au
SUMMARY:HAYLO People Talent Insights & Salary Survey 2026
DESCRIPTION:Presenter: Andrew Smith (Director & Co-Owner) – HAYLO People \nPresentation Summary\nJoin HAYLO People as we unveil the findings of our 2026 General Insurance Talent Insights & Salary Survey. This exclusive session explores the forces shaping Australia’s Insurance workforce\, from evolving salary benchmarks and benefit trends to the transformative impacts of AI and automation. \nAttendees will gain practical\, data-driven insights to guide workforce planning\, enhance retention\, and position their business as an employer of choice in a fast-changing market. \nLearning Objectives \n\nUnderstand: The latest salary benchmarks\, benefits\, and candidate motivators shaping the 2026 Insurance employment landscape.\nAnalyse: The impact of the ever-changing demands across the General Insurance industry and the impact these on roles\, required skills\, and attraction strategies.\nApply: Workforce data to strengthen planning\, retention\, and recruitment decisions.\nEnhance: Strengthen your organisation’s position as an employer of choice through informed\, competitive employment strategies.\n\nRegistrations: Microsoft Virtual Events Powered by Teams
URL:https://uac.org.au/event/haylo-people-talent-insights-salary-survey-2026/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/BSM-Members-logo/Haylo-People-Logo.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260821T130000
DTEND;TZID=Australia/Sydney:20260821T140000
DTSTAMP:20260728T210727
CREATED:20260706T045732Z
LAST-MODIFIED:20260727T011646Z
UID:10000192-1787317200-1787320800@uac.org.au
SUMMARY:Prompt Engineering & Context Engineering
DESCRIPTION:Presenter: Diwarka Sinha – Solutions Architect\, Xceedance \nStop getting mediocre AI outputs\, and start commanding exceptional results. \nThis hands-on webinar reveals the science behind effective prompting\, transforming how you communicate with AI tools. Learn why small wording changes deliver dramatically different outcomes. Master powerful techniques to unlock AI’s potential: zero-shot\, few-shot\, chain-of-thought\, and role prompting. Discover context engineering secrets that turn generic responses into tailored\, insurance-ready outputs. Understand how enterprise AI systems differ from general models and adapt your approach accordingly. Diagnose common prompt failures and build systematic debugging skills. \nWalk away crafting prompts that deliver consistent\, professional results every time. Your AI productivity revolution starts here. \nLearning Objectives: \n\nUnderstand what a “prompt” is and how its structure directly affects the quality and reliability of AI outputs\nApply a range of prompting techniques: zero-shot\, few-shot\, chain-of-thought\, and role prompting\nUnderstand context engineering – how to provide the right background information to an AI system for better results\nWrite prompts that produce consistent\, structured\, professional outputs suitable for insurance workflows\nUnderstand the difference between prompting a general model vs/ a fine-tuned or RAG-augmented enterprise system\nIdentify common prompt failures and learn to iterate and debug prompts systematically.\n\nRegistrations: https://events.teams.microsoft.com/event/abe64fe9-e774-494e-89bb-7ab521db6378@6d96f8f2-00e8-4ea1-9ba7-fd86f83ec1b3
URL:https://uac.org.au/event/prompt-engineering-context-engineering/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/BSM-Members-logo/Xceedance-Logo.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260824T120000
DTEND;TZID=Australia/Sydney:20260824T130000
DTSTAMP:20260728T210727
CREATED:20260521T032204Z
LAST-MODIFIED:20260521T032204Z
UID:10000173-1787572800-1787576400@uac.org.au
SUMMARY:Before\, During\, and After the Loss: A Collaborative Approach to Prevention and Response
DESCRIPTION:Presenters: Owen Boak (Senior Assessment Consultant) & Christine Boak (Senior Assesment Consultant) – Elements Group \nPresentation Summary\nFrom Assessment to Resolution: How the Right Actions at the Right Time Reduce Claim Costs and outcomes \nLearning Objectives \n\nPre loss risk assessments and the use of digital twins\nThe importance of prompt action following a loss\nPre loss planning / mitigation to prevent or limit loss\nThe ability of claims responders to limit loss following a claimed event and obstacles to this process\nCollaborative approaches how does this look in the real world.\nCase studies relating to losses\n\nRegistrations: https://events.teams.microsoft.com/event/2e6d56d7-1d38-47e2-a137-af6c52779557@6d96f8f2-00e8-4ea1-9ba7-fd86f83ec1b3
URL:https://uac.org.au/event/before-during-and-after-the-loss-a-collaborative-approach-to-prevention-and-response/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/BSM-Members-logo/Elements_Logo.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260826T120000
DTEND;TZID=Australia/Sydney:20260826T130000
DTSTAMP:20260728T210727
CREATED:20260706T024817Z
LAST-MODIFIED:20260706T024921Z
UID:10000188-1787745600-1787749200@uac.org.au
SUMMARY:The emerging cyber landscape: trends\, personal liability and what brokers\, underwriters and claims teams need to know
DESCRIPTION:Presenter: Matthew Pokarier | Principal Lawyer – Meridian Lawyers \nDelivered by Meridian Lawyers’ cyber insurance expert\, this webinar will examine the evolving cyber risk landscape and the implications for brokers\, underwriters\, and claims teams. \nAs cyber risk continues to move beyond IT and not whole of business governance\, this session will explore the latest trends in cyber insurance\, emerging legal and regulatory risks\, and the increasing focus on accountability for directors\, officers\, and executives when cybersecurity governance fails. \nThe webinar will provide practical insights into current and emerging claims trends\, the impact of AI and other developing technologies and the types of cyber risks that brokers\, underwriters\, and claims teams are likely to encounter in the future. It will also consider where personal liability may arise for directors and executives\, what reasonable steps may look like in practice and how these issues may influence underwriting decisions\, claims assessment and advice to insureds. \nThe session will also address the legality of ransom payments under Australian and international sanctions regimes\, the boundaries between lawful and unlawful negotiation conduct and the implications of Australia’s mandatory ransom payment reporting regime for insureds\, insurers\, and claims management. \nAttendees will leave with a practical understanding of emerging cyber risks\, key governance considerations\, and a checklist to support more effective conversations with insureds about cyber preparedness\, incident response\, governance maturity\, and future insurability. \nLearning objectives \nAttendees will gain an understanding of: \n\nThe fastest growing areas of cyber risk and their implications for cyber insurance\nHow AI other emerging technologies are reshaping the cyber threat landscape\nThe impact of evolving legal\, regulatory\, claims and governance risks on brokers\, underwriters\, claims teams and insureds\nWhere personal liability can arise for directors\, officers\, and executives when cyber risk is not adequately governed\nWhat reasonable steps for cyber oversight may look like in practice\, including risk appetite\, assurance\, testing\, supplier controls\, and incident readiness\nThe legal and practical considerations associated with ransom payments\, including Australian and international sanctions regimes\nAustralia’s mandatory ransom payment reporting requirements and their implications for claims handling\, incident response\, and advice to insureds\nWhat underwriters may be asked to insure in the future\, and how brokers and claims teams can support insureds to better understand and evidence their cyber governance maturity\n\nRegistrations: The emerging cyber landscape: trends\, personal liability and what brokers\, underwriters and claims teams need to know
URL:https://uac.org.au/event/the-emerging-cyber-landscape-trends-personal-liability-and-what-brokers-underwriters-and-claims-teams-need-to-know/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/Meridian-lawyers-logo-blog-e1783306147667.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260827T120000
DTEND;TZID=Australia/Sydney:20260827T130000
DTSTAMP:20260728T210727
CREATED:20260706T050305Z
LAST-MODIFIED:20260706T050305Z
UID:10000193-1787832000-1787835600@uac.org.au
SUMMARY:AI: Insurance Use Cases & What’s Next?
DESCRIPTION:Presenters: TBC \nMove beyond theory and see AI transforming insurance right now. This final webinar in the four-part series from Xceedance and the UAC takes you inside real implementations across underwriting\, claims\, distribution\, and operations. \nLearn from others’ successes and failures through candid case study analysis. Discover what actually works and the pitfalls to avoid. Peek over the horizon at emerging use cases reshaping our industry over the next 3-5 years. \nThis isn’t just observation: it’s activation. Identify concrete AI opportunities for your specific role and team. Master vendor evaluation frameworks that protect your organisation from costly mistakes. Leave with a personal action plan ready for Monday morning. \nLearning Objectives: \n\nSee how AI is being deployed across real insurance organisations today – in underwriting\, claims\, distribution\, and operations\nCritically evaluate real-world AI implementations: what worked\, what didn’t and why\nUnderstand the emerging AI use cases on the horizon for the insurance sector over the next 3-5 years\nIdentify 2-3 concrete AI opportunities relevant to your own role or team\nLeave with a personal action plan: specific steps to take back to work immediately after the course\nUnderstand how to evaluate and select AI tools or vendors responsibly for insurance applications.2\n\nRegistrations: https://events.teams.microsoft.com/event/7aee81b1-dd89-49c2-9593-75bdf7729b79@6d96f8f2-00e8-4ea1-9ba7-fd86f83ec1b3
URL:https://uac.org.au/event/ai-insurance-use-cases-whats-next/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/BSM-Members-logo/Xceedance-Logo.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260828T120000
DTEND;TZID=Australia/Sydney:20260828T130000
DTSTAMP:20260728T210727
CREATED:20260521T035857Z
LAST-MODIFIED:20260521T040554Z
UID:10000175-1787918400-1787922000@uac.org.au
SUMMARY:Insurance Contracts Act Fundamentals
DESCRIPTION:Presenter: Michael Polorotoff (Partner) – Moray & Agnew Lawyers \nPresentation Summary\nAn introduction to fundamental provisions on the Insurance Contracts Act \nRegistrations: https://events.teams.microsoft.com/event/c4ecda39-13bd-4289-a33a-973ffabce432@6d96f8f2-00e8-4ea1-9ba7-fd86f83ec1b3
URL:https://uac.org.au/event/an-introduction-to-fundamental-provisions-on-the-insurance-contracts-act/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/BSM-Members-logo/Moray-Agnew-Logo.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260831T120000
DTEND;TZID=Australia/Sydney:20260831T130000
DTSTAMP:20260728T210727
CREATED:20260706T022752Z
LAST-MODIFIED:20260706T022752Z
UID:10000187-1788177600-1788181200@uac.org.au
SUMMARY:Strata claims masterclass: risks\, trends and lessons from the field
DESCRIPTION:Presenters: \n\nRyan Neville – Head of Strata\, Crawford & Company (Australia)\nNatalie Manusu – Strata External Claims Adjuster\, Crawford & Company (Australia)\n\nStrata claims continue to evolve in complexity\, driven by ageing infrastructure\, building defects\, severe weather events and emerging risks such as electric vehicle charging systems and lithium-ion batteries. \nDrawing on Crawford’s experience managing strata claims across Australia\, this webinar will explore the key trends shaping the market\, common claim scenarios that lead to delays and disputes\, and practical lessons learned from real-world losses. Attendees will gain insights into improving claim outcomes\, identifying risk exposures earlier and supporting clients through increasingly complex strata environments. \nLearning objectives: \nUpon completion of this webinar\, participants will be able to: \n\nIdentify the primary risks driving strata claims across Australia.\nUnderstand how water damage\, defects\, catastrophe losses and emerging risks contribute to claim complexity.\nRecognise common causes of delays\, disputes and increased costs within strata claims.\nApply practical considerations during placement\, renewal and claims management to improve outcomes.\nUnderstand the importance of early engagement and effective stakeholder management in complex strata losses.\n\nRegistrations: Microsoft Virtual Events Powered by Teams
URL:https://uac.org.au/event/strata-claims-masterclass-risks-trends-and-lessons-from-the-field/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/sponsors/Crawford-Logo-Blue.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260915T090000
DTEND;TZID=Australia/Sydney:20260915T130000
DTSTAMP:20260728T210727
CREATED:20250918T014500Z
LAST-MODIFIED:20260702T015326Z
UID:10000109-1789462800-1789477200@uac.org.au
SUMMARY:UAC 2026 Hobart Market Exchange
DESCRIPTION:The NEW UAC Market Exchange App is available for broker registration for the market exchange and supports scanning exhibitor QR codes.\nhttps://registration.crowdcomms.com/uachbamx2026/register\nCertificates will be issued 2-3 weeks post the market exchange electronically using data from the App. Minimum 15 scans.\n5 NIBA CPD points\n\nAny questions relating to the Market Exchange\, contact Tracey Claridge: traceyclaridge@uac.org.au or mobile: 0433 447 574
URL:https://uac.org.au/event/uac-2026-hobart-market-exchange/
LOCATION:Hotel Grand Chancellor Hobart\, 1 Davey Street\, Hobart\, TAS\, 7000
CATEGORIES:Expos
ATTACH;FMTTYPE=image/png:https://uac.org.au/wp-content/uploads/Hobart-2026-Image.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20261008T090000
DTEND;TZID=Australia/Sydney:20261008T130000
DTSTAMP:20260728T210727
CREATED:20250918T015055Z
LAST-MODIFIED:20260427T233209Z
UID:10000110-1791450000-1791464400@uac.org.au
SUMMARY:UAC 2026 Geelong Market Exchange
DESCRIPTION:The NEW UAC Market Exchange App is available for broker registration for the market exchange and supports scanning exhibitor QR codes.\nhttps://registration.crowdcomms.com/uacgeemx2026\nCertificates will be issued 2-3 weeks post the market exchange electronically using data from the App. Minimum 15 scans.\n5 NIBA CPD points\nAny questions relating to the Market Exchange\, contact Tracey Claridge: traceyclaridge@uac.org.au or mobile: 0433 447 574
URL:https://uac.org.au/event/uac-2026-geelong-market-exchange/
LOCATION:Geelong Convention & Event Centre – Nyaal Banyul\, 80 Western Beach Road\, Geelong\, VIC\, 3220
CATEGORIES:Expos
ATTACH;FMTTYPE=image/png:https://uac.org.au/wp-content/uploads/Geelong-2026-Image.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20261111T090000
DTEND;TZID=Australia/Sydney:20261111T140000
DTSTAMP:20260728T210727
CREATED:20250918T015415Z
LAST-MODIFIED:20260316T000312Z
UID:10000111-1794387600-1794405600@uac.org.au
SUMMARY:UAC IIS 2026 Perth Market Exchange
DESCRIPTION:The NEW UAC Market Exchange App is available for broker registration for the market exchange and supports scanning exhibitor QR codes.\nhttps://registration.crowdcomms.com/uacpermx2026\nCertificates will be issued 2-3 weeks post the market exchange electronically using data from the App. Minimum 25 scans.\n5 NIBA CPD points\nAny questions relating to the Market Exchange\, contact Tracey Claridge: traceyclaridge@uac.org.au or mobile: 0433 447 574
URL:https://uac.org.au/event/uac-2026-perth-market-exchange/
LOCATION:Optus Stadium\, 33 Victoria Park Drive\, Burswood\, WA\, 6100
CATEGORIES:Expos
ATTACH;FMTTYPE=image/png:https://uac.org.au/wp-content/uploads/Perth-2025-Image.png
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