CPS230 - final readiness checklist for agencies
2026-05-22 12:00 - 13:00 (Australia/Sydney)
Agenda:

Brief recap of CPS 230 regulation
Applicability criteria
Practical steps how an agency and service provider needs to prepare
Managing CPS 230 obligations in practice

Learning Objectives:

Understand regulatory requirements and applicability of CPS 230
Get practical tools on what needs to be set in place to comply with CPS 230 as an agency and a service provider (not APRA-regulated entity)
Understand what oversight related to CPS 230 means

Registrations: Microsoft Virtual Events Powered by Teams

UAC EAP: Manager Essentials
2026-05-25 12:00 - 13:00
Presenter: Kim Connor (National Head of Psychological Services) – Procare Injury Management
This fast and focused 30‑minute session gives managers a clear understanding of how to use the UAC Employee Assistance Program (EAP) and Manager Assist to support team wellbeing and confidently navigate people‑related challenges.
In this short briefing, leaders will learn:

How to recognise early signs of mental health changes
What the UAC EAP offers and how employees can access it
How Manager Assist provides confidential coaching for leaders
How to talk about the EAP and reassure staff about confidentiality
The brief session is designed to be clear, actionable, and leadership‑oriented—giving managers the tools, language, and confidence to support their people while protecting their own wellbeing and make the most of the support available to them.

Registrations: https://events.teams.microsoft.com/event/3580b5bd-7460-4eb9-8445-526e63563ce7@6d96f8f2-00e8-4ea1-9ba7-fd86f83ec1b3

Funding the Future: How Technology, Trends and Insights Are Shaping Our Industry
2026-05-27 12:00 - 13:00
Presenters: Claire Watson (Product Manager), Wai-Lum Tang (Head of Information Technology) & Cemal Akgul (Head of Risk & Collections).
This webinar, hosted by IQumulate Premium Funding, will provide an overview of the advantages of premium funding and offer an in-depth examination of its underlying mechanics. The session will include data-driven insights into the current business environment and analyse factors influencing business performance and borrower decision making, and their implications for premium funding. Additionally, we will discuss the evolving landscape of insurance distribution and technology, highlighting their roles in shaping the industry.
Learning Objectives:
• What is Premium Funding
• Benefits of Premium Funding
• Who and what can fund
• Understand the business environment and its impact on client behaviour
• Understand trends and how these are impacting decision making by borrowers and brokers
• Examine the current and upcoming changes in insurance distribution and understand how premium funding can support changes in consumer purchasing trends.
• Examine the use of technology in funding and funding businesses and how it can drive efficiencies in your own brokerage.
Registrations: Microsoft Virtual Events Powered by Teams

Preventing the Preventable: Inside Industry Risks
2026-05-28 12:00 - 13:00
Presenters: Damien Cullen (Head of Strategic Partnerships) & John Schroder (Head of Underwriting, Product & Pricing)
Building on “Beyond the ANZSIC Code,” this session explores the real operational risks across hospitality, manufacturing, and retail. Every industry faces unique challenges, and understanding them at a practical, operational level helps brokers anticipate issues before they escalate.
This session takes the next step beyond classification to uncover how factors like safety and compliance in hospitality, process and equipment risks in manufacturing, and workforce or supply chain exposures in retail shape a client’s true risk profile. The webinar highlights how proactive engagement and tools like SafetyCulture can help brokers partner more effectively with clients, reduce claim frequency, and strengthen insurer confidence.
Designed for brokers who want to deliver tailored, industry-specific value, this session continues the “Preventing the Preventable” series — and can be adapted to focus on a single industry or provide a comparative overview across all three.
Learning Objectives:
1.) Understand the unique operational risk profiles of key industries
Identify common and emerging risks in hospitality, manufacturing, and retail, and how they differ beyond surface-level classifications.
2.) Translate industry-specific insights into actionable risk strategies
Use operational understanding to develop more accurate and proactive client risk profiles.
3.) Leverage digital tools to capture and monitor risk indicators
Apply tools like SafetyCulture to identify, document, and manage high-frequency operational risks.
4.) Strengthen client relationships through industry expertise
Build credibility and trust by providing tailored, industry-relevant advice that adds value beyond policy placement.
5.) Promote proactive risk management and prevention
Encourage early intervention and preventive practices that reduce losses and improve insurance outcomes.
Registrations: Microsoft Virtual Events Powered by Teams

2026 State of Play in Accident & Health - 3 Part Virtual Event Series
2026-05-29 13:00 - 14:00
A 3-part virtual event series with AHI underwriting, product, claims and AHI Assist experts.
Accident & Health can appear straightforward at placement – but it’s often one of the hardest covers to unwind when something goes wrong. Join our national underwriting, product, claims and AHI Assist expert panel as we examine the key themes shaping A&H programs, pricing and broker decision-making in 2026.
About the series
Across three focused sessions, we’ll examine:
Part 1: What drives different terms for similar clients | 1 May 2026, 1pm AEST
How workforce behaviour, policy intent, geography and operating context influence underwriting outcomes.
Part 2: What shapes A&H risk thinking today | 15 May 2026, 1pm AEST
How underwriting, product, claims and assistance perspectives shape how A&H risks are considered in today’s environment.
Part 3: Understanding A&H pricing and placing risks with more confidence | 29 May 2026, 1pm AEST
What factors influence pricing, and how brokers can place A&H risks they can stand behind.
Q&A: In each session, local underwriters ask the panel key questions and share real scenarios from working with our broker partners.
During the screening, members of our underwriting team will be available live via the chat panel to answer any questions you may have in real time.
What you’ll gain

Practical insights into A&H risk drivers in Australia
An understanding of how claims experience informs underwriting decisions
Greater clarity on why terms and pricing vary
A more structured approach to placing A&H risks
Attend all three sessions and earn 3 CPD points.

How it works

Register once for access to all three sessions, or select the individual sessions you’d like to attend
Attend live or watch on-demand at your convenience
1 CPD point awarded per completed session

Who should attend

A&H risk drivers
Claims-informed underwriting
Regional nuance in A&H placement
A&H pricing – from portfolio to individual accounts
Integrated support models

Registrations: https://www.ahiinsurance.com.au/broker-resources/virtual-event-series-2026-state-of-play-in-accident-and-health?utm_source=uac&utm_medium=third-party-newsletter&utm_campaign=ve-2026-state-of-play&utm_content=register
