The Productivity Edge: Offshore Solutions for Brokers and Underwriters
2026-03-09 12:00 - 13:00 (Australia/Sydney)
Presenter: Drew Schnehage – Director Global Business Development
This webinar will explore how insurance brokers and underwriters can strategically leverage outsourcing and offshore staffing to increase operational efficiency, reduce costs, and scale their businesses—without compromising service quality or compliance.
By the end of this webinar, participants will be able to:

Identify key operational challenges facing brokers and underwriters in today’s insurance landscape, including cost pressures and talent shortages.
Understand the concept of offshore staffing, including its structure, common roles, and how it differs from traditional outsourcing.
Evaluate the strategic benefits of offshore staffing for insurance professionals, including productivity gains, cost efficiency, and scalability.
Apply best practices for maintaining service quality, data security, and regulatory compliance when working with offshore teams.
Analyze real-world case studies to extract actionable insights and lessons learned from successful offshore staffing implementations.
Develop a roadmap for integrating offshore staffing into their business operations, including partner selection, onboarding, and performance tracking.

Registrations: https://events.teams.microsoft.com/event/5bc90ac8-7dab-4bb8-b27f-6a0a5ab1abee@6d96f8f2-00e8-4ea1-9ba7-fd86f83ec1b3

Attracting Top Talent Across Generations: How to Sell Your Business Story
2026-03-11 12:00 - 13:00
Presenters: Danielle Marshall – Co-Founder/Director & Jo Aitken – Client Solutions & Training Manager
This session explores how leaders can attract, engage, and retain talent across all ages and career stages by understanding what truly drives candidates today. Learn how to position your business and roles in a way that resonates with everyone from emerging Gen Z professionals to seasoned industry experts and build your brand as an employer of choice in a changing market.
Learning Objectives:

Understand: Gain insight into what motivates and attracts candidates across generations within the General Insurance industry.
Apply: Implement practical and proven strategies to effectively position your business and roles to appeal to diverse talent.
Enhance: Build and refine a strong employer brand that highlights growth, purpose, and flexibility.
Attract: Position your organisation as an employer of choice, promoting a culture that engages and retains talent across all career stages.

Registrations: https://events.teams.microsoft.com/event/28c60e2a-19ae-42a9-8214-7f5d0326a5ba@6d96f8f2-00e8-4ea1-9ba7-fd86f83ec1b3

Cyber Insurance Objection Handling: Overcoming Common Misconceptions
2026-03-17 12:00 - 13:00
Presenter: Katrina Hickson – Head of Distribution
This session will provide practical responses and insights to help brokers guide clients toward a clearer understanding of the value and relevance of cyber insurance.
Learning Objectives:
– Recognise and address common misconceptions and objections to cyber insurance.
– Develop informed responses to address client concerns.
– Enhance client understanding of the value and relevance of cyber insurance.
Registrations: https://events.teams.microsoft.com/event/87abc0d9-93a5-4999-981e-5333bb176263@6d96f8f2-00e8-4ea1-9ba7-fd86f83ec1b3

Introduction to technology risks
2026-03-23 12:00 - 13:00
Join Stella Gilson for a webinar on understanding the landscape of technology-related risks. Stella will unpack different types of tech companies in today’s market, explore the key exposures these businesses face, and outline what a truly comprehensive insurance policy should cover. She’ll also share real-world claims examples to illustrate how these risks materialise and what to look out for when placing tech-related accounts.
Defined Learning Objectives:
1. Define what constitutes a technology company and identify the characteristics that distinguish it from other business types.
2. Recognise key exposures faced by tech companies, including operational, legal, and cyber-related risks.
3. Understand the essential components of a comprehensive tech insurance policy, and what coverage should be considered.
Registrations: https://events.teams.microsoft.com/event/703b46ad-87e6-402e-a774-1db14c58bc66@6d96f8f2-00e8-4ea1-9ba7-fd86f83ec1b3

Property Risk Mitigation - Best practice when insuring your property
2026-03-24 12:00 - 13:00
Presenters: Edwina Feilen – Head of Growth & Partnerships & Andrew Squires – Executive Director

An overview what risk mitigation means for your property assets, the application of best practice principles to follow to derisk your property and the flow on impact applied when looking to obtaining insurance for your property assets.
Learning Objectives:
1. What is risk mitigation?
2. The process of risk mitigation (what involved in and assessment & why)
3. How risk mitigation applies to your property asset
4. The impacts of what can happen if best practice is not followed.

Registrations: https://events.teams.microsoft.com/event/e92f077d-7485-438a-a1d3-3a09eed3a0e4@6d96f8f2-00e8-4ea1-9ba7-fd86f83ec1b3

Where to Start: Marketing for Underwriting Agencies
2026-03-26 12:00 - 13:00
Presenters: Andrew Silcox – Managing Director, Maria Gonzalez – Insurance Marketing Expert & Kim McNeil – Insurance Marketing Expert
Many underwriting agencies run without a dedicated marketing team. You need a simple starting plan that supports brokers and leads to qualified enquiries. This highly practical session explains what to do first and what to pause.
Including:

Set one 90 day goal tied to enquiries, quotes or meetings
Translate risk appetite into a clear customer and broker profile
Write a plain English one line message with three proof points
Fix website basics: home page, one product page, short quote or contact form, visible phone number

Registrations: Microsoft Virtual Events Powered by Teams
