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BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260730T160000
DTEND;TZID=Australia/Sydney:20260730T170000
DTSTAMP:20260818T011715
CREATED:20260520T041356Z
LAST-MODIFIED:20260617T050412Z
UID:10000170-1785427200-1785430800@uac.org.au
SUMMARY:From Spill to Thrill: Unearthing Liability in Environmental Claims
DESCRIPTION:Presenters: Neil Woodbridge (Principal Environmental Consultant and Adjuster) & Martin Stebbings (National Executive Adjuster – Liability) – Charles Taylor Adjusting \nPresentation Summary: \n“From Spill to Thrill: Unearthing Liability in Environmental Claims” explores the journey of environmental liability claims from the initial incident to resolution. It covers key phases\, including identifying potential liabilities\, assessing damage\, and navigating legal frameworks. \nThe session also touches on emerging trends in environmental legislation and insurance practices\, highlighting the importance of proactive measures in minimising risk. \nLearning Objectives\nAttendees will gain insights into the roles of various stakeholders\, risk management strategies\, and real-life case studies that illustrate common challenges and successful outcomes. \nRegistrations: Microsoft Virtual Events Powered by Teams
URL:https://uac.org.au/event/from-spill-to-thrill-unearthing-liability-in-environmental-claims/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/png:https://uac.org.au/wp-content/uploads/BSM-Members-logo/Charles_Taylor_Logo.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260804T120000
DTEND;TZID=Australia/Sydney:20260804T130000
DTSTAMP:20260818T011715
CREATED:20260626T025119Z
LAST-MODIFIED:20260723T023029Z
UID:10000184-1785844800-1785848400@uac.org.au
SUMMARY:Introducing Miramar Group – An Underwriting Group Built for Brokers
DESCRIPTION:Presenters: \n\nStephen Ward – Chief Executive Officer\, Miramar Group\nJames Fitzpatrick – General Manager\, Miramar Commercial\nJayson Grossman – General Manager\, Miramar Financial Lines\nJason Thoroughgood – General Manager\, Miramar Specialty\n\nPresentation Summary\nAcross three verticals: Miramar Commercial\, Financial Lines and Specialty\, Miramar Group is your one-stop shop for commercial underwriting solutions.\nJoin us for a value-packed walkthrough of our risk appetite across 11 lines of business\, covering common\, niche\, and underserved industries. \nWe’ll share practical tips to help you save time\, simplify the placement process\, and navigate hard-to-place risks with greater confidence. \nRegistrations: Introducing Miramar Group – An Underwriting Group Built for Brokers \nLearning Objectives \n\n\n\nTopic\nLearning Outcomes\n\n\nMiramar Group Overview\nBrokers will be introduced to Miramar Group – an underwriting group built for brokers. Following Miramar Group’s consolidation of eight agencies\, brokers will learn what products are now available to them and their clients in a one-stop shop. Brokers will gain an understanding of Miramar’s experience and legacy to help inform their decisions when placing business.\n\n\nMiramar Commercial\nBrokers will learn what innovative underwriting solutions for property and casualty risks are available via Miramar Commercial\, and how they can provide their clients’ businesses with the protection they need.\n\n\nMiramar Financial Lines\nBrokers will gain a comprehensive understanding of the professional indemnity and management liability insurance cover available via Miramar Financial Lines\, and how the policies can be tailored to the size and industry of their clients’ businesses.\n\n\nMiramar Specialty\nBrokers will learn how they can support their clients in specific and emerging sectors with Miramar Specialty’s insurance solutions for niche and underserved industries. Brokers will gain an understanding of the appetites and abilities across Engineering\, Interruption\, Pint\, Platinum\, Sports & Wholesale\, and how to navigate hard-to-place risks with greater confidence.\n\n\nThe Miramar Difference\nBrokers will be introduced to ‘the Miramar Difference’ to learn how they can save time and simplify the placement process.
URL:https://uac.org.au/event/introducing-miramar-group-an-underwriting-group-built-for-brokers/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/png:https://uac.org.au/wp-content/uploads/Miramar_RGB_Full-Colour_Full-Colour-scaled.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260805T120000
DTEND;TZID=Australia/Sydney:20260805T130000
DTSTAMP:20260818T011715
CREATED:20260702T052701Z
LAST-MODIFIED:20260702T052701Z
UID:10000185-1785931200-1785934800@uac.org.au
SUMMARY:Descartes Underwriting - Parametric Insurance
DESCRIPTION:Presenter: Lynn Roehrig – Head of Business Development for Descartes in Australia and New Zealand \nThis presentation introduces Descartes Underwriting\, a data-driven Managing General Agency specialising in parametric insurance to build climate resilience for corporates and public entities. Focusing on Australia and New Zealand\, the presentation highlights how severe regional underinsurance and natural catastrophes (floods\, cyclones\, earthquakes\, and bushfires) can be addressed through automated\, index-based coverage. By bypassing manual loss adjustment\, Descartes leverages satellite imagery\, IoT sensors\, and radar to issue rapid\, transparent claims payouts within days of a verified parameter breach. \nLearning Objectives \n\n\nDefine Parametric Insurance: Understand how objective environmental parameters function as triggers to automate claims payouts without traditional loss-adjustment delays. \n\n\nAnalyse the Regional Protection Gap: Assess the climate and natural catastrophe vulnerabilities in Australia and APAC\, identifying market areas where traditional insurability is restricted. \n\n\nDifferentiate Peril Indices: Evaluate the data metrics used to design custom coverage\, including Peak Ground Acceleration for earthquakes\, wind footprint speed for cyclones\, and satellite-mapped burnt areas for wildfires. \n\n\nOptimise Traditional Placements: Learn how brokers integrate parametric policies alongside traditional indemnity covers to fill coverage gaps\, execute deductible buy-backs\, or capture non-damage business interruption (NDBI). \n\n\nEvaluate Data and Sensor Technology: Recognise how to utilize public station metrics (e.g.\, BOM\, USGS) and site-specific IoT sensors to handle underwriting data gaps and guarantee localised payout accuracy. \n\n\nRegistrations: https://events.teams.microsoft.com/event/4ea432a2-3e8e-46e2-a182-b694e7948b6c@6d96f8f2-00e8-4ea1-9ba7-fd86f83ec1b3
URL:https://uac.org.au/event/descartes-underwriting-parametric-insurance/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/BSM-Members-logo/Descartes-UW-Logo.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260806T120000
DTEND;TZID=Australia/Sydney:20260806T130000
DTSTAMP:20260818T011715
CREATED:20260706T021830Z
LAST-MODIFIED:20260706T021953Z
UID:10000186-1786017600-1786021200@uac.org.au
SUMMARY:Coordinating People\, Processes and AI Across Global Teams
DESCRIPTION:Presenter: Drew Schnehage\, Sales Director for Australasia – Insure Connect Services (ICS) \nThe insurance industry continues to face talent shortages\, increasing customer expectations\, cost pressures and the need to improve operational efficiency. \nThis webinar explores how insurance businesses can create a modern workforce model by effectively integrating local teams\, remote talent\, artificial intelligence and automation. Attendees will learn how leading brokers\, underwriting agencies and insurance businesses are redesigning workflows\, improving productivity and enhancing customer outcomes by assigning the right work to the right resource—whether that be a local employee\, remote team member\, automated process or AI-powered assistant. \nDrawing on real-world examples and lessons learned from the implementation of global insurance teams\, this session will provide practical strategies for scaling operations while maintaining service quality\, compliance and team engagement. \nLearning Objectives:\nBy the end of this webinar participants will be able to: \n\nUnderstand the changing talent and productivity challenges facing insurance brokers\, underwriting agencies and insurance businesses.\nIdentify which operational activities are best suited to local teams\, remote teams\, automation and AI tools.\nDevelop a framework for coordinating work across multiple locations and functions whilst maintaining accountability and service standards.\nRecognise opportunities to automate repetitive administration processes to improve efficiency and reduce operational costs.\nApply practical strategies to successfully integrate offshore staff into existing business operations and culture.\nUnderstand the governance\, compliance and risk considerations associated with AI adoption and global workforce models.\nCreate a roadmap for implementing a hybrid workforce strategy that combines people\, technology and automation to support sustainable business growth.\n\nRegistrations: https://events.teams.microsoft.com/event/512594e8-d97e-4860-9f17-dbeb6581da36@6d96f8f2-00e8-4ea1-9ba7-fd86f83ec1b3
URL:https://uac.org.au/event/coordinating-people-processes-and-ai-across-global-teams/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/class-26/ICS_logo.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260807T120000
DTEND;TZID=Australia/Sydney:20260807T130000
DTSTAMP:20260818T011715
CREATED:20260706T045052Z
LAST-MODIFIED:20260804T044525Z
UID:10000190-1786104000-1786107600@uac.org.au
SUMMARY:Introduction & Overview of Generative AI
DESCRIPTION:Presenter: Nitin Agrawal – Vice President\, Architecture Services\, Xceedance \nReady to demystify Generative AI? The first of this four-part webinar series from Xceedance and the UAC cuts through the hype to deliver what insurance professionals really need to know. \nDiscover how GenAI and Large Language Models actually work – no technical degree required. Explore real applications transforming underwriting\, claims\, and customer service today. Learn to spot AI’s game-changing potential and its critical pitfalls like hallucinations and bias. Walk away speaking AI fluently\, equipped to evaluate vendor solutions confidently and drive innovation in your organisation. \nWhether you’re AI-curious or ready to implement\, this session transforms complex concepts into actionable intelligence. Don’t get left behind. Master the technology reshaping the future of insurance. \nLearning Objectives \n\nUnderstand what GenAI is and how it differs from traditional rule-based software and classical machine learning\nGrasp how Large Language Models (LLMs) work at a conceptual level – including training\, tokens\, and inference\nDistinguish between types of AI outputs: text\, images\, structured data\, and code\nRecognise real-world AI applications already in use across the insurance value chain\nUnderstand the key limitations of AI – including hallucinations\, bias and model drift – so that its use is approached with appropriate scepticism\nBuild a shared vocabulary to confidently discuss AI with colleagues and vendors.\n\nRegistrations: https://events.teams.microsoft.com/event/49b93ea1-b830-4de0-bac3-602a5e95062f@6d96f8f2-00e8-4ea1-9ba7-fd86f83ec1b3 \n 
URL:https://uac.org.au/event/introduction-overview-of-generative-ai/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/BSM-Members-logo/Xceedance-Logo.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260810T120000
DTEND;TZID=Australia/Sydney:20260810T130000
DTSTAMP:20260818T011715
CREATED:20260616T024658Z
LAST-MODIFIED:20260717T010752Z
UID:10000183-1786363200-1786366800@uac.org.au
SUMMARY:Machinery Hire Insurance – Getting It Right: Cover\, Contracts & Claims
DESCRIPTION:Presenters: \n\nDaniel Joiner – General Manager – WA\nAmelia Stone – Operations Manager – East\nAndreanna Murphy – BDM\n\nThis UAA webinar is designed to address common broker knowledge gaps in Blanket Hired in Plant (HIP) insurance. The session will cover: \nOverview of Blanket Hired in Plant cover and how it is structured\nKey rating considerations and underwriting approach\nCommon pitfalls within hire agreements\, including “new for old” exposures \nLearning Objectives \n• Understand the fundamentals of Blanket Hired in Plant cover and rating considerations\n• Identify and manage key risks arising from hire agreement terms and conditions\n• Recognise common placement pitfalls\, including “new for old” exposures\n• Determine when standalone HIP cover is appropriate\n• Use real claims examples to strengthen advice and placement decisions \nRegistrations: Machinery Hire Insurance – Getting It Right: Cover\, Contracts & Claims
URL:https://uac.org.au/event/machinery-hire-insurance-getting-it-right-cover-contracts-claims/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/members-logo/UAA-Logo.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260814T120000
DTEND;TZID=Australia/Sydney:20260814T130000
DTSTAMP:20260818T011715
CREATED:20260706T045344Z
LAST-MODIFIED:20260805T223514Z
UID:10000191-1786708800-1786712400@uac.org.au
SUMMARY:Responsible AI: Ethics\, Privacy & Regulation
DESCRIPTION:Presenter: Tirath Singh – Group Head – IT Infrastructure\, Services & Security\, Xceedance \nAI promises transformation\, but are you prepared for its hidden risks? This essential webinar tackles the critical questions every insurance professional must answer. \nExplore the ethical minefield of fairness\, transparency\, and accountability when algorithms influence decisions. Understand data privacy essentials and learn to protect sensitive customer information in an AI-powered world. Decode the regulatory landscape\, from the EU AI Act to NAIC guidelines\, before compliance gaps catch you out. Understand why explainability isn’t optional in regulated industries. \nLeave with a practical\, actionable framework for responsible AI use that protects your customers\, your organisation\, and your reputation. It’s essential knowledge for the AI age. \nLearning Objectives: \n\nUnderstand the ethical dimensions of using AI in professional contexts – fairness\, transparency\, and accountability\nIdentify key data privacy risks associated with AI tools\, especially when dealing with sensitive personal or health data\nKnow how to handle PII (Personal Identifiable Information) responsibility when using AI tools at work.\nUnderstand the current and emerging regulatory landscape\, including the EU AI Act and NAIC guidelines for insurers.\nRecognise what “explainability” means and why it matters for regulated industries like insurance\nDevelop a personal and team-level framework for responsible AI use in day-to-day work\n\nRegistrations: https://events.teams.microsoft.com/event/0dfcee9c-b30f-4300-9f36-e944b804946a@6d96f8f2-00e8-4ea1-9ba7-fd86f83ec1b3
URL:https://uac.org.au/event/responsible-ai-ethics-privacy-regulation/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/BSM-Members-logo/Xceedance-Logo.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260817T120000
DTEND;TZID=Australia/Sydney:20260817T130000
DTSTAMP:20260818T011715
CREATED:20260521T040920Z
LAST-MODIFIED:20260716T040915Z
UID:10000176-1786968000-1786971600@uac.org.au
SUMMARY:Restoration Basics
DESCRIPTION:Presenter: Tim Weber (Project Manager) – OptiRestore \nLearning Objective\nGetting your head around restoration approaches\, methods\, terminology & grow your learning in dealing with this type of supplier when managing property damage claims & events. \nRegistrations: Microsoft Virtual Events Powered by Teams
URL:https://uac.org.au/event/restoration-basics/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/Optirestore-e1784174933709.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260818T120000
DTEND;TZID=Australia/Sydney:20260818T130000
DTSTAMP:20260818T011715
CREATED:20260706T042129Z
LAST-MODIFIED:20260706T042147Z
UID:10000189-1787054400-1787058000@uac.org.au
SUMMARY:Chaos to Control
DESCRIPTION:Presenters: \n\nOlivia Clinton – National Account Manager – Brokers.\nTarni Taylor – Make Safe Operations Manager\nDaniel Fiteni – RestorX Major Loss Operations Manager\n\nChaos to Control demonstrates how early engagement and rapid response from our reactive teams reduces claim costs\, limits further damage\, and improves customer outcomes. \nBy deploying immediate make safe measures and leveraging Restorx restoration solutions\, we mitigate damage before it escalates\, reduce unnecessary replacements\, shorten claim lifecycles\, and deliver a more controlled\, efficient\, and cost-effective process\, all in aim to restore the property back to its original state.\nKey message: If we control the site early\, we control the claim outcome. The first few hours dictate the outcome of the claim. \nRegistrations: Microsoft Virtual Events Powered by Teams \n  \n  \n 
URL:https://uac.org.au/event/chaos-to-control/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/BSM-Members-logo/Johns-Lyng-group-Logo.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260820T120000
DTEND;TZID=Australia/Sydney:20260820T130000
DTSTAMP:20260818T011715
CREATED:20260521T033249Z
LAST-MODIFIED:20260521T033249Z
UID:10000174-1787227200-1787230800@uac.org.au
SUMMARY:HAYLO People Talent Insights & Salary Survey 2026
DESCRIPTION:Presenter: Andrew Smith (Director & Co-Owner) – HAYLO People \nPresentation Summary\nJoin HAYLO People as we unveil the findings of our 2026 General Insurance Talent Insights & Salary Survey. This exclusive session explores the forces shaping Australia’s Insurance workforce\, from evolving salary benchmarks and benefit trends to the transformative impacts of AI and automation. \nAttendees will gain practical\, data-driven insights to guide workforce planning\, enhance retention\, and position their business as an employer of choice in a fast-changing market. \nLearning Objectives \n\nUnderstand: The latest salary benchmarks\, benefits\, and candidate motivators shaping the 2026 Insurance employment landscape.\nAnalyse: The impact of the ever-changing demands across the General Insurance industry and the impact these on roles\, required skills\, and attraction strategies.\nApply: Workforce data to strengthen planning\, retention\, and recruitment decisions.\nEnhance: Strengthen your organisation’s position as an employer of choice through informed\, competitive employment strategies.\n\nRegistrations: Microsoft Virtual Events Powered by Teams
URL:https://uac.org.au/event/haylo-people-talent-insights-salary-survey-2026/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/BSM-Members-logo/Haylo-People-Logo.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260820T140000
DTEND;TZID=Australia/Sydney:20260820T144000
DTSTAMP:20260818T011715
CREATED:20260804T052042Z
LAST-MODIFIED:20260804T052114Z
UID:10000194-1787234400-1787236800@uac.org.au
SUMMARY:Painful year-end? The next one doesn't have to be.
DESCRIPTION:Thursday 20 August | 2:00–2:45pm AEST \nJoin Ben Ko\, AgGuard\, and Colleen MacCarthy and Alistair Harold\, Grappler.io for a practical discussion on how insurance finance teams are building confidence in their numbers\, improving visibility throughout the month\, and making year-end more predictable. \nRegistration page:\nhttps://www.grappler.io/webinar-year-end
URL:https://uac.org.au/event/painful-year-end-the-next-one-doesnt-have-to-be/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/BSM-Members-logo/Grappler-logo-1.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260821T130000
DTEND;TZID=Australia/Sydney:20260821T140000
DTSTAMP:20260818T011715
CREATED:20260706T045732Z
LAST-MODIFIED:20260727T011646Z
UID:10000192-1787317200-1787320800@uac.org.au
SUMMARY:Prompt Engineering & Context Engineering
DESCRIPTION:Presenter: Diwarka Sinha – Solutions Architect\, Xceedance \nStop getting mediocre AI outputs\, and start commanding exceptional results. \nThis hands-on webinar reveals the science behind effective prompting\, transforming how you communicate with AI tools. Learn why small wording changes deliver dramatically different outcomes. Master powerful techniques to unlock AI’s potential: zero-shot\, few-shot\, chain-of-thought\, and role prompting. Discover context engineering secrets that turn generic responses into tailored\, insurance-ready outputs. Understand how enterprise AI systems differ from general models and adapt your approach accordingly. Diagnose common prompt failures and build systematic debugging skills. \nWalk away crafting prompts that deliver consistent\, professional results every time. Your AI productivity revolution starts here. \nLearning Objectives: \n\nUnderstand what a “prompt” is and how its structure directly affects the quality and reliability of AI outputs\nApply a range of prompting techniques: zero-shot\, few-shot\, chain-of-thought\, and role prompting\nUnderstand context engineering – how to provide the right background information to an AI system for better results\nWrite prompts that produce consistent\, structured\, professional outputs suitable for insurance workflows\nUnderstand the difference between prompting a general model vs/ a fine-tuned or RAG-augmented enterprise system\nIdentify common prompt failures and learn to iterate and debug prompts systematically.\n\nRegistrations: https://events.teams.microsoft.com/event/abe64fe9-e774-494e-89bb-7ab521db6378@6d96f8f2-00e8-4ea1-9ba7-fd86f83ec1b3
URL:https://uac.org.au/event/prompt-engineering-context-engineering/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/BSM-Members-logo/Xceedance-Logo.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260824T120000
DTEND;TZID=Australia/Sydney:20260824T130000
DTSTAMP:20260818T011715
CREATED:20260521T032204Z
LAST-MODIFIED:20260521T032204Z
UID:10000173-1787572800-1787576400@uac.org.au
SUMMARY:Before\, During\, and After the Loss: A Collaborative Approach to Prevention and Response
DESCRIPTION:Presenters: Owen Boak (Senior Assessment Consultant) & Christine Boak (Senior Assesment Consultant) – Elements Group \nPresentation Summary\nFrom Assessment to Resolution: How the Right Actions at the Right Time Reduce Claim Costs and outcomes \nLearning Objectives \n\nPre loss risk assessments and the use of digital twins\nThe importance of prompt action following a loss\nPre loss planning / mitigation to prevent or limit loss\nThe ability of claims responders to limit loss following a claimed event and obstacles to this process\nCollaborative approaches how does this look in the real world.\nCase studies relating to losses\n\nRegistrations: https://events.teams.microsoft.com/event/2e6d56d7-1d38-47e2-a137-af6c52779557@6d96f8f2-00e8-4ea1-9ba7-fd86f83ec1b3
URL:https://uac.org.au/event/before-during-and-after-the-loss-a-collaborative-approach-to-prevention-and-response/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/BSM-Members-logo/Elements_Logo.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260826T120000
DTEND;TZID=Australia/Sydney:20260826T130000
DTSTAMP:20260818T011715
CREATED:20260706T024817Z
LAST-MODIFIED:20260706T024921Z
UID:10000188-1787745600-1787749200@uac.org.au
SUMMARY:The emerging cyber landscape: trends\, personal liability and what brokers\, underwriters and claims teams need to know
DESCRIPTION:Presenter: Matthew Pokarier | Principal Lawyer – Meridian Lawyers \nDelivered by Meridian Lawyers’ cyber insurance expert\, this webinar will examine the evolving cyber risk landscape and the implications for brokers\, underwriters\, and claims teams. \nAs cyber risk continues to move beyond IT and not whole of business governance\, this session will explore the latest trends in cyber insurance\, emerging legal and regulatory risks\, and the increasing focus on accountability for directors\, officers\, and executives when cybersecurity governance fails. \nThe webinar will provide practical insights into current and emerging claims trends\, the impact of AI and other developing technologies and the types of cyber risks that brokers\, underwriters\, and claims teams are likely to encounter in the future. It will also consider where personal liability may arise for directors and executives\, what reasonable steps may look like in practice and how these issues may influence underwriting decisions\, claims assessment and advice to insureds. \nThe session will also address the legality of ransom payments under Australian and international sanctions regimes\, the boundaries between lawful and unlawful negotiation conduct and the implications of Australia’s mandatory ransom payment reporting regime for insureds\, insurers\, and claims management. \nAttendees will leave with a practical understanding of emerging cyber risks\, key governance considerations\, and a checklist to support more effective conversations with insureds about cyber preparedness\, incident response\, governance maturity\, and future insurability. \nLearning objectives \nAttendees will gain an understanding of: \n\nThe fastest growing areas of cyber risk and their implications for cyber insurance\nHow AI other emerging technologies are reshaping the cyber threat landscape\nThe impact of evolving legal\, regulatory\, claims and governance risks on brokers\, underwriters\, claims teams and insureds\nWhere personal liability can arise for directors\, officers\, and executives when cyber risk is not adequately governed\nWhat reasonable steps for cyber oversight may look like in practice\, including risk appetite\, assurance\, testing\, supplier controls\, and incident readiness\nThe legal and practical considerations associated with ransom payments\, including Australian and international sanctions regimes\nAustralia’s mandatory ransom payment reporting requirements and their implications for claims handling\, incident response\, and advice to insureds\nWhat underwriters may be asked to insure in the future\, and how brokers and claims teams can support insureds to better understand and evidence their cyber governance maturity\n\nRegistrations: The emerging cyber landscape: trends\, personal liability and what brokers\, underwriters and claims teams need to know
URL:https://uac.org.au/event/the-emerging-cyber-landscape-trends-personal-liability-and-what-brokers-underwriters-and-claims-teams-need-to-know/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/Meridian-lawyers-logo-blog-e1783306147667.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260827T120000
DTEND;TZID=Australia/Sydney:20260827T130000
DTSTAMP:20260818T011715
CREATED:20260706T050305Z
LAST-MODIFIED:20260706T050305Z
UID:10000193-1787832000-1787835600@uac.org.au
SUMMARY:AI: Insurance Use Cases & What’s Next?
DESCRIPTION:Presenters: TBC \nMove beyond theory and see AI transforming insurance right now. This final webinar in the four-part series from Xceedance and the UAC takes you inside real implementations across underwriting\, claims\, distribution\, and operations. \nLearn from others’ successes and failures through candid case study analysis. Discover what actually works and the pitfalls to avoid. Peek over the horizon at emerging use cases reshaping our industry over the next 3-5 years. \nThis isn’t just observation: it’s activation. Identify concrete AI opportunities for your specific role and team. Master vendor evaluation frameworks that protect your organisation from costly mistakes. Leave with a personal action plan ready for Monday morning. \nLearning Objectives: \n\nSee how AI is being deployed across real insurance organisations today – in underwriting\, claims\, distribution\, and operations\nCritically evaluate real-world AI implementations: what worked\, what didn’t and why\nUnderstand the emerging AI use cases on the horizon for the insurance sector over the next 3-5 years\nIdentify 2-3 concrete AI opportunities relevant to your own role or team\nLeave with a personal action plan: specific steps to take back to work immediately after the course\nUnderstand how to evaluate and select AI tools or vendors responsibly for insurance applications.2\n\nRegistrations: https://events.teams.microsoft.com/event/7aee81b1-dd89-49c2-9593-75bdf7729b79@6d96f8f2-00e8-4ea1-9ba7-fd86f83ec1b3
URL:https://uac.org.au/event/ai-insurance-use-cases-whats-next/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/BSM-Members-logo/Xceedance-Logo.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260828T120000
DTEND;TZID=Australia/Sydney:20260828T130000
DTSTAMP:20260818T011715
CREATED:20260521T035857Z
LAST-MODIFIED:20260521T040554Z
UID:10000175-1787918400-1787922000@uac.org.au
SUMMARY:Insurance Contracts Act Fundamentals
DESCRIPTION:Presenter: Michael Polorotoff (Partner) – Moray & Agnew Lawyers \nPresentation Summary\nAn introduction to fundamental provisions on the Insurance Contracts Act \nRegistrations: https://events.teams.microsoft.com/event/c4ecda39-13bd-4289-a33a-973ffabce432@6d96f8f2-00e8-4ea1-9ba7-fd86f83ec1b3
URL:https://uac.org.au/event/an-introduction-to-fundamental-provisions-on-the-insurance-contracts-act/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/BSM-Members-logo/Moray-Agnew-Logo.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260831T120000
DTEND;TZID=Australia/Sydney:20260831T130000
DTSTAMP:20260818T011715
CREATED:20260706T022752Z
LAST-MODIFIED:20260706T022752Z
UID:10000187-1788177600-1788181200@uac.org.au
SUMMARY:Strata claims masterclass: risks\, trends and lessons from the field
DESCRIPTION:Presenters: \n\nRyan Neville – Head of Strata\, Crawford & Company (Australia)\nNatalie Manusu – Strata External Claims Adjuster\, Crawford & Company (Australia)\n\nStrata claims continue to evolve in complexity\, driven by ageing infrastructure\, building defects\, severe weather events and emerging risks such as electric vehicle charging systems and lithium-ion batteries. \nDrawing on Crawford’s experience managing strata claims across Australia\, this webinar will explore the key trends shaping the market\, common claim scenarios that lead to delays and disputes\, and practical lessons learned from real-world losses. Attendees will gain insights into improving claim outcomes\, identifying risk exposures earlier and supporting clients through increasingly complex strata environments. \nLearning objectives: \nUpon completion of this webinar\, participants will be able to: \n\nIdentify the primary risks driving strata claims across Australia.\nUnderstand how water damage\, defects\, catastrophe losses and emerging risks contribute to claim complexity.\nRecognise common causes of delays\, disputes and increased costs within strata claims.\nApply practical considerations during placement\, renewal and claims management to improve outcomes.\nUnderstand the importance of early engagement and effective stakeholder management in complex strata losses.\n\nRegistrations: Microsoft Virtual Events Powered by Teams
URL:https://uac.org.au/event/strata-claims-masterclass-risks-trends-and-lessons-from-the-field/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/sponsors/Crawford-Logo-Blue.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260901T120000
DTEND;TZID=Australia/Sydney:20260901T130000
DTSTAMP:20260818T011715
CREATED:20260813T233449Z
LAST-MODIFIED:20260813T233449Z
UID:10000201-1788264000-1788267600@uac.org.au
SUMMARY:Safeguard Insurance: Protecting Those Who Care for Others
DESCRIPTION:Presenter: Suzanne Connors\, Director & Underwriter \nSafeguard Insurance is designed for professionals and organisations providing care\, education\, and community services. This webinar explores the unique risks of working with vulnerable people\, outlines the types of claims most often seen\, and helps brokers confidently tailor cover for clients in this essential sector. \nLearning Objectives\n1. Understand Safeguard’s coverage for care\, education\, and community service providers\n2. Learn how to assess client needs and common coverage gaps\n3. Understand what practical support and resources are available to support clients\n \nRegistrations: Microsoft Virtual Events Powered by Teams \n 
URL:https://uac.org.au/event/safeguard-insurance-protecting-those-who-care-for-others/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/members-logo/Precision-Underwriting-Logo.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260908T120000
DTEND;TZID=Australia/Sydney:20260908T130000
DTSTAMP:20260818T011715
CREATED:20260813T052803Z
LAST-MODIFIED:20260813T052803Z
UID:10000196-1788868800-1788872400@uac.org.au
SUMMARY:SMEs are going to get caught up in climate change reporting
DESCRIPTION:Presenter: Bob Anderson – Founder \nAlthough SMEs are not directly subject to ASRS reporting\, they will be indirectly captured through Scope 3 obligations. Larger entities — including insurers and major brokers — must disclose indirect (Scope 3) greenhouse gas emissions from their entire value chain \nBy the end of this session\, participants will: \n\nUnderstand how ASRS (AASB S1 & S2) and ESG regulations impact underwriting\, disclosure\, and capacity decisions.\nIdentify emerging ESG-related risks and liabilities across insured sectors\, including Scope 3 value chain exposures.\nApply ESG factors in risk selection\, pricing\, and client engagement.\nEnhance governance frameworks to integrate ESG into underwriting and portfolio management.\nPosition their agency for sustainable growth and stronger market reputation through ESG readiness.\n\nRegistrations: SMEs are going to get caught up in climate change reporting | Join meeting in Teams | Microsoft Teams
URL:https://uac.org.au/event/smes-are-going-to-get-caught-up-in-climate-change-reporting/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/BRM-logo-blog.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260909T120000
DTEND;TZID=Australia/Sydney:20260909T130000
DTSTAMP:20260818T011715
CREATED:20260813T051353Z
LAST-MODIFIED:20260813T051655Z
UID:10000195-1788955200-1788958800@uac.org.au
SUMMARY:Offshore Staffing: How to Scale to New Heights
DESCRIPTION:Presenter: Daniel Breese – GM Growth \nPresentation Summary: \nMost businesses don’t fail because they cannot find talent \nThey fail because: \n\nLeaders won’t let go.\nStaff aren’t delegated to effectively.\nProcesses aren’t documented.\nManagers don’t know how to lead global teams.\nKey people remain trapped in administration.\n\nThis webinar will show attendees how businesses move from: Owner-dependent → Team-driven → Scalable. \nLearning Objectives: \n\nDelegation\nRetaining key local staff\nManagement of staff\nCreating scalable systems and workflows\n\nRegistrations: Offshore Staffing: The Secret Tips To Transform Your Business | Join meeting in Teams | Microsoft Teams
URL:https://uac.org.au/event/offshore-staffing-how-to-scale-to-new-heights/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/png:https://uac.org.au/wp-content/uploads/ASW_white-background_03Oct18.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260910T120000
DTEND;TZID=Australia/Sydney:20260910T130000
DTSTAMP:20260818T011715
CREATED:20260813T054815Z
LAST-MODIFIED:20260813T054853Z
UID:10000197-1789041600-1789045200@uac.org.au
SUMMARY:Importance of Trade Credit Insurance - Protecting your clients credit risk
DESCRIPTION:Presenters: Jordan Penny – National Sales Manager & Jamie Draper – Director \nPresentation summary: \n\nWhy Trade Credit Insurance is important in a business that deals on Credit terms.\nHow to mitigate there risk when it comes to extending credit terms.\nHow a business can grow into a new market using Trade Credit Insurance\nHow claims are paid\n\nLearning Objectives: \n\nUnderstanding Trade Credit Insurance\nUnderstanding how claims are paid\nLearning when a business has a need and how you can mitigate there credit risks\n\nRegistrations: https://events.teams.microsoft.com/event/e690a3d5-8d1d-4a24-a32d-3c330280b859@6d96f8f2-00e8-4ea1-9ba7-fd86f83ec1b3?source=copyLinkOneEventsShareDialog
URL:https://uac.org.au/event/importance-of-trade-credit-insurance-protecting-your-clients-credit-risk/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/png:https://uac.org.au/wp-content/uploads/CTCS_HORIZONTAL-2.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260916T120000
DTEND;TZID=Australia/Sydney:20260916T130000
DTSTAMP:20260818T011715
CREATED:20260813T234630Z
LAST-MODIFIED:20260813T234630Z
UID:10000202-1789560000-1789563600@uac.org.au
SUMMARY:Smarter Claims Management or Creating Problems Faster? The Reality of AI Adoption
DESCRIPTION:Presenters: TBC \nAI is being rapidly adopted across the insurance and claims market\, with significant investment being made in new tools\, automation and data-driven processes. But is it delivering meaningful transformation for frontline claims teams and end customers\, or simply helping the industry move faster around the same underlying issues? \nThis session will explore the reality of AI adoption in claims management\, looking beyond the hype to consider where AI is genuinely improving service delivery and where operational challenges still remain. \nThe discussion will include: \n\nCurrent AI use cases across insurance and claims\nWhy inefficiencies persist despite technology investment\nHow legacy systems\, data quality\, reporting gaps & bordereaux challenges impact service delivery\nWhere claims automation works best and key risks to consider\nBalancing AI capability with human judgment and accountability\n\nRegistrations: Microsoft Virtual Events Powered by Teams
URL:https://uac.org.au/event/smarter-claims-management-or-creating-problems-faster-the-reality-of-ai-adoption/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/png:https://uac.org.au/wp-content/uploads/TETRA-CLAIMS-1A-BLACK-1-new-logo-scaled-e1783379169454.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260917T120000
DTEND;TZID=Australia/Sydney:20260917T130000
DTSTAMP:20260818T011715
CREATED:20260813T231433Z
LAST-MODIFIED:20260813T231433Z
UID:10000199-1789646400-1789650000@uac.org.au
SUMMARY:2026's Top 5 mistakes in Fleet Repair (and how to avoid them)
DESCRIPTION:Presenter: Colin Potts\, National Commercial Manager \nDiscover the Top 5 mistakes that Fleet Managers make in fleet repair so that you can better service/advise your existing fleet clients and expand your service in this area by attracting better quality prospects. \nLearning Objectives \n\nIdentifying the Top 5 mistakes Fleet Managers make when managing collision repair.\nPractical advice on how to avoid them.\nIdentifying best practice in Repair Management process.\nProven ways to save money\, time and increase safety in the management process.\nHow to use this knowledge to better service existing clients and attract new ones.\n\nRegistrations: https://events.teams.microsoft.com/event/b1c8a472-f4fc-4675-88b5-9b6bbd173a5d@6d96f8f2-00e8-4ea1-9ba7-fd86f83ec1b3
URL:https://uac.org.au/event/2026s-top-5-mistakes-in-fleet-repair-and-how-to-avoid-them/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/png:https://uac.org.au/wp-content/uploads/Imperium_Logo_RGB_Horizontal.png
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BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260921T120000
DTEND;TZID=Australia/Sydney:20260921T130000
DTSTAMP:20260818T011715
CREATED:20260813T232718Z
LAST-MODIFIED:20260813T232718Z
UID:10000200-1789992000-1789995600@uac.org.au
SUMMARY:AI in insurance: beyond the hype to real broker impact
DESCRIPTION:Presenters: Tim Mole\, Head of Data & AI & Kathryn Considine\, Business Development Manager \nHow brokers can adopt AI to enhance efficiency\, reduce administrative friction\, and deliver better advice to clients – not just implementing tools\, but building the skills and change management practices to use them effectively. Practical guidance on adopting AI thoughtfully and responsibly\, from automating routine tasks to enhancing advisory services. Highlights critical thinking and change management\, not just the tech itself. \nRegistrations: Microsoft Virtual Events Powered by Teams
URL:https://uac.org.au/event/ai-in-insurance-beyond-the-hype-to-real-broker-impact/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/BSM-Members-logo/Javln-Logo.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260922T120000
DTEND;TZID=Australia/Sydney:20260922T130000
DTSTAMP:20260818T011715
CREATED:20260813T060514Z
LAST-MODIFIED:20260813T060514Z
UID:10000198-1790078400-1790082000@uac.org.au
SUMMARY:The Anatomy of a Breach – A Practical Walkthrough of a Cyber Incident
DESCRIPTION:Presenters: \n\nKirsten Maley – Claims Director UK & Australia\nAnthony Wall\, Head of Underwriting\, Australia\nEllen Brookes\, Claims Specialist\, Australia\n\nA practical walkthrough of a real cyber incident\, exploring how cyber risks are assessed before a policy is bound\, what actually happens during the first hours and days of a cyber attack\, and how underwriting\, claims and incident response work together to help organisations recover. \nLearning Objectives \n\nUnderstand how cyber risk is assessed from an underwriting perspective\nLearn the anatomy of a cyber incident and the key stages of an effective response\nUnderstand the role of claims\, legal counsel and forensic investigators during a cyber event\nIdentify practical cyber controls and lessons learned to improve organisational resilience\n\nRegistrations: https://events.teams.microsoft.com/event/81ff603e-ad56-4aa0-80e4-5dd7fba0e30a@6d96f8f2-00e8-4ea1-9ba7-fd86f83ec1b3?source=copyLinkOneEventsShareDialog
URL:https://uac.org.au/event/the-anatomy-of-a-breach-a-practical-walkthrough-of-a-cyber-incident/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/png:https://uac.org.au/wp-content/uploads/sponsors/Cowbell_Logo.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260923T120000
DTEND;TZID=Australia/Sydney:20260923T130000
DTSTAMP:20260818T011715
CREATED:20260814T043003Z
LAST-MODIFIED:20260814T043003Z
UID:10000205-1790164800-1790168400@uac.org.au
SUMMARY:Knowing Your Marketing Options to Drive Growth
DESCRIPTION:Presenter: Caroline Healy – CEO \nWhen it comes to marketing your insurance business\, the options can feel endless — and expensive. But not every channel or strategy suits every business. \nIn this practical session\, we’ll explore how to choose the right marketing mix to reach your ideal clients and support business growth. You’ll discover: \n1. The key marketing channels that actually work\n2. How to decide where to invest\n3. How to measure what’s working so you can do more of it \nPerfect for insurance professionals looking to grow smarter\, not just bigger — this session will help you confidently navigate your marketing options and focus on what delivers results. \nRegistrations: Knowing Your Marketing Options to Drive Growth
URL:https://uac.org.au/event/knowing-your-marketing-options-to-drive-growth/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/BSM-Members-logo/We_Are_Savvy_Logo.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260924T120000
DTEND;TZID=Australia/Sydney:20260924T130000
DTSTAMP:20260818T011715
CREATED:20260814T000537Z
LAST-MODIFIED:20260814T000537Z
UID:10000204-1790251200-1790254800@uac.org.au
SUMMARY:Broking 2030
DESCRIPTION:Presenter: TBC \nWhat does the future of Australian broking look like? \nThis webinar traces a decade of Australian broking trends against global benchmarks\, unpacks the headline challenges reshaping the market today\, and explores approaches to tackling them. Brokers and underwriting agencies will walk away with practical insights to help plan their next five years. For example\, how can brokers harness AI while proving their irreplaceable value? Sign up and find out… \nRegistrations: Microsoft Virtual Events Powered by Teams
URL:https://uac.org.au/event/broking-2030/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/BSM-Members-logo/Xceedance-Logo.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260929T120000
DTEND;TZID=Australia/Sydney:20260929T130000
DTSTAMP:20260818T011715
CREATED:20260813T235623Z
LAST-MODIFIED:20260813T235623Z
UID:10000203-1790683200-1790686800@uac.org.au
SUMMARY:The Claims Advantage: Helping Brokers Deliver Better Outcomes for Clients
DESCRIPTION:Presenters: \n\nMitchell Campbell-Grey – Claims Operations Manager VIC/TAS\nGeorge Grasso – EGM Claims and Procurement\n\nClaims represent the moment of truth in the insurance relationship. While policy placement is important\, a broker’s value is often most evident when a client experiences a loss and requires support through the claims process. \nThis webinar will explore the broker’s role in facilitating effective claims outcomes\, including early intervention\, claims preparation\, communication strategies\, and managing client expectations. Through practical examples and real-world claim scenarios\, attendees will gain insights into common challenges\, avoidable delays\, and best-practice approaches that can improve the claims experience for both clients and insurers. \nThe session will provide actionable guidance brokers can apply immediately to strengthen client relationships and enhance claims outcomes. \nAt the completion of this webinar\, participants will be able to: \nUnderstand the key stages of the insurance claims process and the responsibilities of stakeholders throughout the claim lifecycle.\nIdentify common factors that contribute to claim delays\, disputes\, or adverse outcomes.\nRecognise the critical role brokers play in supporting clients before\, during\, and after a claim event.\nApply best-practice communication and documentation strategies to improve claims efficiency and client satisfaction.\nDevelop practical approaches to managing client expectations throughout the claims journey.\nUse lessons learned from real claim scenarios to improve future risk and insurance discussions with clients. \nRegistrations:Microsoft Virtual Events Powered by Teams \n 
URL:https://uac.org.au/event/the-claims-advantage-helping-brokers-deliver-better-outcomes-for-clients/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/members-logo/UAA-Logo.jpg
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END:VCALENDAR