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SUMMARY:Smarter Claims Management or Creating Problems Faster? The Reality of AI Adoption
DESCRIPTION:Presenters: TBC \nAI is being rapidly adopted across the insurance and claims market\, with significant investment being made in new tools\, automation and data-driven processes. But is it delivering meaningful transformation for frontline claims teams and end customers\, or simply helping the industry move faster around the same underlying issues? \nThis session will explore the reality of AI adoption in claims management\, looking beyond the hype to consider where AI is genuinely improving service delivery and where operational challenges still remain. \nThe discussion will include: \n\nCurrent AI use cases across insurance and claims\nWhy inefficiencies persist despite technology investment\nHow legacy systems\, data quality\, reporting gaps & bordereaux challenges impact service delivery\nWhere claims automation works best and key risks to consider\nBalancing AI capability with human judgment and accountability\n\nRegistrations: Microsoft Virtual Events Powered by Teams
URL:https://uac.org.au/event/smarter-claims-management-or-creating-problems-faster-the-reality-of-ai-adoption/
CATEGORIES:Education & Training
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