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DTSTART;TZID=Australia/Sydney:20260806T120000
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SUMMARY:Coordinating People\, Processes and AI Across Global Teams
DESCRIPTION:Presenter: Drew Schnehage\, Sales Director for Australasia – Insure Connect Services (ICS) \nThe insurance industry continues to face talent shortages\, increasing customer expectations\, cost pressures and the need to improve operational efficiency. \nThis webinar explores how insurance businesses can create a modern workforce model by effectively integrating local teams\, remote talent\, artificial intelligence and automation. Attendees will learn how leading brokers\, underwriting agencies and insurance businesses are redesigning workflows\, improving productivity and enhancing customer outcomes by assigning the right work to the right resource—whether that be a local employee\, remote team member\, automated process or AI-powered assistant. \nDrawing on real-world examples and lessons learned from the implementation of global insurance teams\, this session will provide practical strategies for scaling operations while maintaining service quality\, compliance and team engagement. \nLearning Objectives:\nBy the end of this webinar participants will be able to: \n\nUnderstand the changing talent and productivity challenges facing insurance brokers\, underwriting agencies and insurance businesses.\nIdentify which operational activities are best suited to local teams\, remote teams\, automation and AI tools.\nDevelop a framework for coordinating work across multiple locations and functions whilst maintaining accountability and service standards.\nRecognise opportunities to automate repetitive administration processes to improve efficiency and reduce operational costs.\nApply practical strategies to successfully integrate offshore staff into existing business operations and culture.\nUnderstand the governance\, compliance and risk considerations associated with AI adoption and global workforce models.\nCreate a roadmap for implementing a hybrid workforce strategy that combines people\, technology and automation to support sustainable business growth.\n\nRegistrations: https://events.teams.microsoft.com/event/512594e8-d97e-4860-9f17-dbeb6581da36@6d96f8f2-00e8-4ea1-9ba7-fd86f83ec1b3
URL:https://uac.org.au/event/coordinating-people-processes-and-ai-across-global-teams/
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/jpeg:https://uac.org.au/wp-content/uploads/class-26/ICS_logo.jpg
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