Proudly presented by The General Insurance Compliance Academy^®

A practical, business-focused compliance workshop for people working in the general insurance industry

I am delighted to present my Brisbane compliance workshop, completely refreshed and updated to meet the 2025 regulatory and compliance changes.

Some of the new content for the workshop includes:

• The ICA’s response to the Parliamentary inquiry and Code review recommendations
• CPS 230 readiness for General Insurance – what have we learnt so far?
• Managing customers personal information
• Governance arrangements for AI – ASIC Report 798
• Complaints handling in general insurance – ASIC Report 802
• Reportable situations: findings of ASIC’s review

PURPOSE

The purpose of this unique, general insurance (GI) compliance workshop is to provide participants with the insights, tools and understanding to manage the challenges posed by a volatile regulatory and compliance environment.

Compliance that Protects

You will learn how compliance can protect your business and its brand, people & customers from harm & detriment and be aligned and provide value to your business operations.

THE LEARNING HUB

I have listened to your feedback from previous workshops and incorporated ‘learning hubs’ so that participants can share and learn from each other’s experience.

The learning hub is an exciting concept providing time and a learning environment throughout the day to pause, reflect, engage in critical thinking and share experiences and perspectives with other workshop participants

I look forward to you joining me in Brisbane on the 20th March 2025.

Paul Muir
Director, Compliance Advocacy Solutions